ITunes Radio cache

When I listen to the Radio station KQED and come back later to listen live, it starts playing from the place I left off. It will play from exactly the time I left off even a day later. The only solution is to go to KQED website and reload the playlist. Is there a way to clear the playback cache in iTunes so it will play live each time?

Episode 197 - the latest - does not play anywhere, as you report. Episode 196 works perfectly well. In both cases the given URL redirects to a podbean URL - in the case of episode 197, this is
http://media56.podbean.com/pb/1b6cc82306a8eff34cec7cad28eef2b4/51c70cbc/data1/bl ogs24/181034/uploads/EPI_197_JUNE_18_13_Mixdown2.mp3
The server is simply not responding to requests from this, whether in iTunes, FireFox, Safari or Terminal (whereas episode 196 works fine). It doesn't give an error: it simply doesn't serve the file.
You should check the original file you've uploaded to make sure it does actually play and isn't corrupted in some way. if it checks out, it's up to Podbean to sort out.

Similar Messages

I had been listen to itunes radio on my computer and now it comes up with the following message"An error occurred while contacting the radio tuning service. Check your internet connection, or try again later???? I have reset cache and it still isn't worki

I have been listening to iturnes radion on my computer for months. now i get an error.
"an error occurred while contacting the radio tuning service. Check your internet connection, or try again later".
I have reset the cache but nothing seems to help. Any help???
55Annie

Somebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style.

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

ITunes Radio not working properly after signing up for iTunes Match

I've been a user of iTunes Radio for some time now, and I've enjoyed it with minimal technical issues - until I signed up for iTunes Match. I'm not sure if it's simply coincidence, or if my subscription is causing issues.
The problem is that when I click on a station, whether it be a Featured Station or one of My Stations, it acts like it will play, but the time bar never comes up below the song title. Instead of showing the status bar when a song is playing, indicating the time lapsed/remaining, it shows a solid blue bar all the way across with no time.
I use Radio on my MacBook Pro (2009) and I also AirPlay my music to two Bose SoundTouch 20 speaker systems. I'm on the latest version of iTunes, my Bose systems are updated with the latest software, and I've never had an issue with this before. I can play songs I own or ones that I want to preview in the iTunes Store just fine through all of my speaker systems. What's interesting is that my NPR station in Radio works fine, though that one doesn't allow for AirPlay.
I'm also having identical issues from my iPhone 5s. Though I can only play to one AirPlay device at a time from my iPhone, the symptoms are otherwise the same. Downloaded songs play fine; iTunes Radio freaks out and gives the "Station Temporarily Unavailable" message. Except it's not temporary, unless you consider two months of this irritation temporary...
Here's what I've tried so far:
Logging out of iTunes, restarting and logging back in.
Resetting my Bose AirPlay speakers.
Turning off the Bose SoundTouch App and Music Server App on my computer.
Disconnecting my Bose AirPlay speakers from power altogether.
Restarting computer and resetting iTunes Cache and Warnings.
None of those attempts at fixing this issue has resolved anything. I'm at a bit of a loss for help here, and I really don't want to start uninstalling and reinstalling programs if it can be avoided. If there's a way to unsubscribe from iTunes Match, I'd want to try that first as that seemed to be when things started becoming non-responsive. If Apple provides a way to fix iTunes or the iTunes Match service without charging me a $29 support fee, I think that would be great, but I haven't seen one.
Anyone encounter this before? Anyone at Apple listening? I'd greatly appreciate any help.

Try it in Cellular as a quick test. Mi had lots of troubles and isolated the issue to Cox communications. May be an ISP issue.

I keep getting the following when I try to connect to Itunes Radio- "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." I have an excellent strong connection

For over a week,I get the following message everytime I have tried to connect to ITunes Radio..."An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." My internet connection is excellent & strong & "LATER " has been over a week. Any help or suggestions?? It would be much appreciated, thanks

Somebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style.

HT204406 Why am I hearing ads on iTunes Radio? I subscribe to iTunes Match. Can Apple fix this?

I've been hearing ads when listening to iTunes Radio on my laptop (Windows 7, iTunes 12.0.1.26). I subscribe to iTunes Match. With one of the iTunes updates, the ads came back for some reason. Is there an option that I'm missing to turn off the ads? I had everything working before the update to iTunes 12.
Thanks,
Keith

- In iTunes, Store/View Account navigate to the Account Information section
- In the iTunes in the Cloud section, click Manage Devices
- Under Manage Devices, remove all devices and click Done
- Once the devices are removed, log out of the account
- Open iTunes Preferences, go to Advanced, and click Reset Warnings and Reset Cache
- Quit iTunes and restart the computer
- Reopen iTunes, log into the account, listen to iTunes Radio

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

Is there a way that iTunes can act as a Radio Alarm Clock? I have found the radio station I enjoy listening to in the iTunes Radio List. Is there anyway iTunes (and my Mac) can be set to come-on and start playing that Radio Station from Sleep mode at spec

Is there a way that iTunes can act as a Radio Alarm Clock?
I have found the radio station I enjoy listening to in the iTunes Radio List. Is there anyway iTunes (and my Mac) can be set to come-on from Sleep mode and start playing that Radio Station at specific times of the day?
Any App or plug-in that does that?
Many thanks
Kevin

Turning your Mac into a clock radio.
1. In iTunes create a playlist that contains just the radio station you want to wake up to.
2. Export the playlist (as .m3u works well). Get Info on your playlist file and look at the Open With entry to make sure it points to iTunes, VLC or some other app that will stream your station.
3. In iCal create an event entry at the time you want to wake up.
4. Right (or Control) click on your wakeup event and select Get Info.
5. For "alarm" select Open File.
6. Now under Open File there will be a place to add the file to open. It will probably be some default entry (like iCal). Click on it will allow you to select "other." Then use the file dialog to select your playlist file.
Your Mac will wake you up at the appointed time. You don't need to keep iCal running. If you want to put you Mac to sleep for the night then there is one more thing you need to do. Open System Preferences to Energy Saver and click on the Schedule button. Check Start up or wake and set the wake up time to slightly before your iCal alarm time.
Dan

HT5848 I do not have the tab for iTunes Radio on my phone or either of my iPads. After the original update it appeared on my mini iPad and my phone but not the iPad 2. After the most recent update it is no longer on the phone or mini. How can I restore th

Am I the only person having this problem? When I ask Siri to open iTunes Radio the last station I used comes up but I cannot open iTunes Radio.

The App icon for iTunes and Music look virtually the same, so are you looking in iTunes or Music. iTunes Radio is in Music.

Itunes Radio does not operate on my IPad. All stations are unavailable

I have downloaded the newest version of ITunes on both my IPhone and IPad. I can use ITunes Radio on my IPhone, but not my IPad. It comes up, but all the stations say that they are unavailable. I am at home with wi-fi. What's going on?

Hi, herekitty99.
Thank you for visiting Apple Support Communities.
Try forcing all applications to close and power cycle the device. Test accessing iTunes Radio after processing these steps.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
Jason H.

ITunes Radio Stations on Remote iPad App

How do you display iTunes Radio stations, including custom stations in the iPad Remote app? I'd prefer to see large tiles the way albums are displayed. I've seen them displayed that way previously, but now I'm stuck with only able to show this category list?
Thanks in advance,
Jeff

I just stumbled upon this problem too and found that if you press edit on the "more" menu and drag the radios icon to the toolbar, it stays there. I played with this for a while and it doesnt disappear.

I purchased a song from iTunes radio through Apple TV. The song does not show up on my iOS devices or my MacBook Pro?

I tried out the new iTunes Radio last night through my Apple TV. Even purchased a song. Can't find the song through any of my iOS devices or my MacBook Pro music library. What am I missing? It said that the song would be on my devices. Help?

Hi Dreanmachine1,
Thanks for visiting Apple Support Communities.
When you purchase a song on your Apple TV, it is available on all of your devices. There are a few reasons why you may not see the song on your iOS devices or your MacBook Pro. They may not be set up to download purchases automatically, or you may not have been signed into the iTunes Store.
I'd suggest trying to download the purchases on your other devices using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
You may also want to check your automatic download settings, so you can receive future songs automatically. See this article for help:
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
All the best,
Jeremy

I am having a problem with iTunes deleting my playlists since iTunes Radio came online. Help!

First of all, I'm a music teacher and loyal to iTunes. Last week I came in and turned on my computer and opened up iTunes. I keep my entire library on an external drive due to the volume of songs I have. When I opened iTunes, it popped up with the iTunes Radio icon and started going through my preferences and playlist. Next thing you know, iTunes is stuck (frozen). I did a control-alt-delete and closed iTunes that way. This happened about 4 times before I thought, well, maybe I don't have the most recent version of iTunes, so I downloaded the latest. After I did this, ALL OF MY PLAYLISTS DISAPPEARED. A music teachers worst nightmare. Years of sorting music into categories and lesson! UGH!!! Some of the CD's I had imported also disappeared. So I did what any person would do. I poked around trying to find where they had gone, to no avail, then I started all over again rebuilding my playlists. Anyway, things were running normally until yesterday. I opened iTunes in the morning and it ran fine. In the afternoon when I opened it again, the same thing happened all over again. What should I do. Is there a way to retrieve the playlists? Can I disable the iTunes Radio? This cannot happen again!! Help, friends who are smarter than I! I'm about ready to convert to Google Music. (I know.... I said the name which shall not be spoken.... sorry.)

Hello MamaSnookie,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Best of luck,
Mario

My itunes radio is not working on my microsoft compuer. I downloaded the new itunes and it says there is an error in the itunes store. I am not sure what is going on?

My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?

Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue.

ITunes radio and multiple Apple ID's

I have a Match subscription under my Apple ID...my wife and kids share the same ID for the iTunes Store, but have individual Apple ID's for our iDevices. If they use iTunes radio, they see my stations. Can they sign into iRadio undet their own Apple ID's? If so, how? And can they still have access the the family iTunes account? Using Macs and various iDevices...

jimlat wrote:
...have individual Apple ID's for our iDevices.
Do you mean everyone has their own iCloud account?
jimlat wrote:
If they use iTunes radio, they see my stations. Can they sign into iRadio undet their own Apple ID's? If so, how? And can they still have access the the family iTunes account? Using Macs and various iDevices...
iTunes Radio is availble to anyone with an iTunes Store Apple ID on an iOS device running iOS 7, and in iTunes 11.1. It is only ad-less if iTunes Match is active on the device.

ITunes Radio cache

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