ITunes Radio issue

Anyone else having the message that you are not connected to wifi?  I have tested on three different modes now, ac/n/g and still it won't recognize it for purposes of iTunes Radio.

Hi Shari Carter,
Welcome to the Support Communities!
I would first suggest that you quit the Music app and then restart and/or reset your iPhone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Next, sign out of your iTunes Store account and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Make sure you have at least one song on your iPhone.
Then launch the Music app and try to edit a radio station again.
The articles below will show you how to do this.
About iTunes Radio
http://support.apple.com/kb/HT5848
Common questions about iTunes Radio
http://support.apple.com/kb/TS5181?viewlocale=en_US
iTunes Radio - iPhone User Guide
http://help.apple.com/iphone/7/#/iphcfadf0701
If this information does not resolve your issue, additional resources can be found here:
Apple - Support - iPhone
http://www.apple.com/support/iphone/
Cheers,
- Judy

Similar Messages

  • ITunes Radio Issues

    I have used iTunes Radio fine until today and now it says network unavailable. What do I need to do to fix this? Thanks!

    I had this issue as well on my iPhone at home with a perfectly working WiFi.
    I closed the app (double click home button and swipe up on the music app) and then reopened the music app and it worked fine after.

  • My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

    My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

    My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

  • ITunes Radio Restarts My iPhone and Has Buffering Issues

    Does anyone else have the problem of having their iPhone restart randomly when trying to play a station on iTunes Radio? Also, does iTunes Radio have buffering issues while streaming, cutting in and out when trying to play a song? Lastly, when I try to play a song from my locally-stored library, it occasionally takes a few seconds to start playing a song; is this normal or is it another bug that needs to be squashed by Apple in the upcoming iOS 7.1 update?

    I have noticed an issue with the restart when using stations I created.  It typically happens after pausing one of the created stations, leaving the phone idle, and coming back to the phone and turning the station back on.  That will usually cause a quick restart.
    iPhone 5s iOS 7.0.3

  • ITunes Radio Major Issue

    My iTunes Radio is never working. I can start it up, and it will play a song for 30 seconds. After that, iTunes radio goes back to the menu. If I click the station I want to listen to, it immediately  goes back to the station list. I've tried signing in / out, I've tried restarting. There is no point of restoring because there was a problem with my last iPhone, and my warranty gave me another for free. The last iPhone had the same problem. I'm wondering if it could be an account issue. Please help.

    Something really strange is going on with itunes radio since apple released their latest itunes update 11.1.5 weeks ago. I can no longer even access the radio list and this has been an issue on all of my macs at home and even the one I use at the office. I even contacted Apple and they were clueless, recommending for me to upgrade to Mountain Lion (I run Snow Leopard and Lion respectively on different machines.)
    After trying every possible solution except a clean install of the OS, the only solution I could come up with was to download the stream link to the stations I listen to (m3u files), which surprisingly play just fine in itunes.

  • ITunes Radio privacy issue and question

    Very disturbing.
    I received an email from Pandora with station recommendations. The email showed the stations I listened to on iTunes radio.
    How does Pandora know what stations I listen to on iTunes radio?
    Doug

    Still no replies to this I see. Doesn't it concern anyone that third parties are able to see what music you were playing?
    Pandora reply to me and said that they do not know about my iTunes radio selections. Even if they were not the source of the letter I received, somebody sent it. Which means that somehow my iTunes radio stations are being leaked to third parties.
    This should be of concern to everybody. But I can't find any mention of it except in my discussion thread here.
    Isn't anybody concerned about this?
    Doug

  • Anybody having issues with custom iTunes Radio Stations you've created not being available?

    Created a custom iTunes Radio station today with about 20 artists.  Able to access it on my iMac and my Apple TV but not my iPhone (it shows but nothing happens when I try to play it).

    Thanks for your reply.  However I logged into the FTP client on godaddy and its showing an images folder and showing the three images listed in there.
    images/feature1.jpg
    images/feature2.jpg

  • My itunes radio is not working on my microsoft compuer. I downloaded the new itunes and it says there is an error in the itunes store. I am not sure what is going on?

    My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?

    Try starting Aperture with the command and option keys held down.  You'll get 3 options.
    Try each, starting at the top, in order, checking after each to see if it fixes the issue.

  • Itunes Radio choppy or hard to play after upgrading to an itunes match account?

    Hello friends,
    am seeking some help since I have no idea what might be causing the issue. I've been working on this during my freetime for quite a while, but I'm stumped. Hoping some of you can help me.
    Basically, Itunes Radio (and my match songs for that matter) are having a hard time playing on my iPhone 5c, which has recently been updated to ios 8.1. The iphone is a 32GB phone and has plenty of space for apps and third party music players but it is not so great for a huge library. But, the main reason I upgraded to an itunes match account was because of the ability to play itunes radio without any commercials. Well, there's no commercials... but i'm also unable to play itunes radio on my iphone. It plays just fine on my Macbook Pro (2010), with an updated yosemite but whenever I try to play a radio or song from my itunes match library it goes for about 30s, then just...stops, goes 30s ... then stops. So basically, it SOUNDS like an internet connection issue.... but.... well, let me list the things i've already tried.
    -- power cycle (slide to power off); same thing
    -- hard restart (power + home button at the same time); same thing
    -- updated the device; same thing
    -- reset network settings; same thing
    -- reset ALL settings; same thing
    -- restored device to factory settings; same thing
    -- different wifi; same thing
    -- using cellular data; same thing (lasts longer, though...interestingly enough).
    -- turning itunes match on/off; same thing
    -- deleting & syncing itunes match; same thing.
    -- restore device & set up as new; same thing (worked for about 2 songs).
    -- changed all songs to AACC format; same thing
    (same thing = same symptoms, in case you didn't catch that. ;-) )
    I am out of ideas at this point. Anybody want to throw anything at me? I'm seriously willing to try ANYTHING that doesn't require me to wait.
    Should note that I use comcast as my internet provider, we have several internet boosters in the house (hence multiple wifi.... my father needs wifi for work so we have a backup plan for the back up plan) and I have recently gotten in contact with comcast for an unrelated netflix issue.

    Hi, i had the same problem and tried this,
    Somehow iTunes is tied to Safari. Try this:
    Someone mentioned to clear all website data and history in safari, stupid but it was either this or the below that fixed it
    or this,
    Disable Wi-Fi Networking Services
    Many users have reported that they’ve solved their issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.
    Please let me know if it works.

  • ITunes Radio not working properly after signing up for iTunes Match

    I've been a user of iTunes Radio for some time now, and I've enjoyed it with minimal technical issues - until I signed up for iTunes Match. I'm not sure if it's simply coincidence, or if my subscription is causing issues.
    The problem is that when I click on a station, whether it be a Featured Station or one of My Stations, it acts like it will play, but the time bar never comes up below the song title. Instead of showing the status bar when a song is playing, indicating the time lapsed/remaining, it shows a solid blue bar all the way across with no time.
    I use Radio on my MacBook Pro (2009) and I also AirPlay my music to two Bose SoundTouch 20 speaker systems. I'm on the latest version of iTunes, my Bose systems are updated with the latest software, and I've never had an issue with this before. I can play songs I own or ones that I want to preview in the iTunes Store just fine through all of my speaker systems. What's interesting is that my NPR station in Radio works fine, though that one doesn't allow for AirPlay.
    I'm also having identical issues from my iPhone 5s. Though I can only play to one AirPlay device at a time from my iPhone, the symptoms are otherwise the same. Downloaded songs play fine; iTunes Radio freaks out and gives the "Station Temporarily Unavailable" message. Except it's not temporary, unless you consider two months of this irritation temporary...
    Here's what I've tried so far:
    Logging out of iTunes, restarting and logging back in.
    Resetting my Bose AirPlay speakers.
    Turning off the Bose SoundTouch App and Music Server App on my computer.
    Disconnecting my Bose AirPlay speakers from power altogether.
    Restarting computer and resetting iTunes Cache and Warnings.
    None of those attempts at fixing this issue has resolved anything. I'm at a bit of a loss for help here, and I really don't want to start uninstalling and reinstalling programs if it can be avoided. If there's a way to unsubscribe from iTunes Match, I'd want to try that first as that seemed to be when things started becoming non-responsive. If Apple provides a way to fix iTunes or the iTunes Match service without charging me a $29 support fee, I think that would be great, but I haven't seen one.
    Anyone encounter this before? Anyone at Apple listening? I'd greatly appreciate any help.

    Try it in Cellular as a quick test. Mi had lots of troubles and isolated the issue to Cox communications. May be an ISP issue.

  • ITunes match and iTunes radio skips songs on wifi

    iTunes match and iTunes radio have been skipping songs while on wifi. We have a Linksys EA6350 setup in WPA2 personal for both the 2.5 ghz and 5 ghz networks. Both are setup as mixed 802.11n/ac with both on a channel width of AUTO. We are using two Apple TV's, iPhone 5s and a iPad 2. One of the apple TV's is setup as a different iTunes account than the others. It skips songs on all devices and accounts, however when I turn the wifi off on my iPhone both iTunes match and iTunes radio work flawlessly. What should I do?

    +1 same issue here.
    Not sure exactly when it started, but seems like it was sometime on or after 3/7.
    It appears to affect every device I have on the home network (iMac, MacBook Pro, Macbook Air, iPhone, iPad).  Most devices are wifi, but I can confirm the issue also occurs on my iMac which is connected via ethernet.  I'm able to get both iTunes match streaming and iTunes Radio streaming to the iPhone and iPad if I disable wifi and use LTE.
    On my iOS devices, it just looks like it's skipping songs repeatedly...every now and then it might play one song, but it skips 30-50 before that happens.  A few times it just kept skipping until the device rebooted itself.  On my OS X devices, I don't get any of the skipping, it just looks like it's trying to load the radio station (i get the blue progress bar at 100% but nothing ever happens).
    For what it's worth, I'm using an Apple Time Capsule for as my DHCP for ethernet and wifi.  My internet provider is Cox Communications.

  • TS5181 iTunes radio does not appear in "Music" on my iPod Touch, Why?

    iTunes radio does not appear in "Music" on my iPod Touch. How can I fix this?

    Ok, I have resolved this issue myself. I contacted Apple support but they had no clue.
    The resolution is this, bring Siri up and say "radio". Radio comes up and you touch "now playing". Believe it or not the radio icon appears and remains.
    I hope that helps other folk.

  • Creating a new iTunes Radio station? iPhone 4S?

    Every time I try to create a new iTunes Radio station it tells me "Unable to Create Station. There was a problem creating this station. Try again later." I've tried several different times with several different genres. I was wondering is it because I have a 4S and that maybe this creating new stations feature wasn't available for iPhone 4S? I really don't know.
    All of the default stations work fine. I just can't create a new one.
    And sometimes when I do attempt to create a new one, I can hear short clips of a song playing on the station, but then it quickly stops & tells me that it is unable to create the station.
    I hope I put this question in the correct category. I apologize if I didn't. Thanks in advance for any helpful answers! :)

    I have just resolved this issue by signing out of iTunes in settings, powering off my iPhone, powering back on, and then signing back into iTunes. YAY :)
    Hope this helps anyone with the same problem!

  • I'm running iTunes Radio on a WinXP PC with a KVM USB switch. With the latest iTunes update, iTunes Radio will no longer continue to stream when I switch to my work PC via the KVM switch. Can this be fixed?

    I use a WinXP machine as a dedicated Music PC. I also have a separate "newer" PC to do work on. Each machine shares a Monitor, keyboard, and mouse through a KVM USB switch. I like to stream iTunes radio by starting iTunes on a selected station, then 'switch' to my work PC so that the Music PC will stream iTunes like a radio station through my Audio sound system. This used to work fine up until the latest update to iTunes. Now, when the Music PC detects the KVM switching to the other PC (basically a system hardware disconnect detection), iTunes will stop. Can I turn this 'hardward detection' issue off in iTunes?

    Check your  i tunes version on the PC.  you need the most recent version. 
    Other potentials -
    try a different usb port,
    try a different cable.

  • HT5848 iTunes Radio no longer plays any songs. Just skips repeatedly.

    I changed my Apple ID password and now my iTunes Radio does not work in any of my Apple devices.
    I have a MacBook, iPad, and iPhone and iTunes Radio used to work great on all of them before I decided to change my password.
    Now, whichever stations I choose to play, it just keeps skipping songs after songs for very long time and it doesn't try to even play a song.
    In fact, it slows down my iPad Air and iPhone 5S as it continues to skips songs in the background by the way the icons' animates.
    I have to close the music app from the multitasking to get it back from the slowness.
    This also happens with the feature stations on the top, but it can only play the ads.
    I am an iTunes Match subscriber, so I do not get ad on my regular stations.
    I tried to use my Aple ID in my sister's iPad and it does the same thing. It still skips for so long without any playing any songs.
    However, if I put my sister's Apple ID to my devices, iTunes Radio works fine.
    I think it has to do with my Apple ID and it is frustrating that I cannot use part of the service I paid for.
    I hope someone here can give an insight with what I am having trouble with. Thanks.

    HI David - I actually had started another post on this same topic, and it was suggested there to 'update' all of your iTunes informatIon, although you don't really have anything,to change.  This seemed to work for a short time for me, and then the skipping started again.  I then had skip free radio for like a week, and then it started again yesterday.  Today, I'm listening without issue.  And yes, I use Cox too.  I messaged them on FB, to which they sent me an article on an App Store outage that happened a few weeks ago, as well as a link to Apple on how to turn off the shake feature so to skip a song.  I told them neither of those applied to my issue, and they told me to call Customer Serice and I just didn't have time for that.  So I just let it come and go, but I'm convinced it's more of an ISP/Cox issue.

Maybe you are looking for

  • Error when trying to do an initial update of Solution Manager 7.1

    Hello Experts, I've just built a brand new 7.1 Solution manager and I'm attempting to apply the patches using the SP stack online tool.  My starting point is ISS Inital and my ending SP is 13.  I've downloaded all of the required patches and loaded t

  • Installation fails on Mac Mini (Late '06)

    I have a Mac Mini (Late 2006, Macmini1,1, MA608LL/S) OS X with 10.6.8. On installing OSX Server 10.6, all system reqmt's are met (2GB RAM, freshly formatted 80Gb disk), but I got error message:  "Mac OS X cannot be installed on this computer." The HD

  • Transfer  iPad Synced from Windows to iMac

    I'd like to know if you can sync a iPad that was synced from a Windows based Laptop to a  iMac. I just bough an iPad to and want to put the content from the 1st Gen iPad to my 2nd Gen iPad. I wanted to know that if I restore from My 2nd Gen ipad, can

  • Using AND combined with OR conditions on filterclause

    We are writing a PRC portlet to return all documents based on a properties search.We have two properties (names are arbitrary) lets call them prop1 and prop2.I need to construct the following query Need all cards where ( (prop1=1 or prop1=2 or prop1=

  • Storage on my ipad from photos

    On my ipad I have the my photo (pre installed) and then IPhoto. Do I need both? I don't think I can delete the pre installed app, but duplicating pics in both apps is eating my storage up. My photo has almost 3 gb and iPhoto has 5 gb. I understand th