Itunes radio subscription still giving me commercials

I subscribed to iTunes Radio in Nov 2014, and periodically it resumes interrupting with commercials. There is no simple iTunes Radio support process that allows my to register my complaint. (iTunes Radio isn't even listed with your other products/services in the menu under "Identify your product and operating system.") So now I have two complaints. Where are you, Apple?

To add to my earlier complaint: I can't even use their Support Call process because it requires a product serial number, and there isn't one for iTunes Radio.

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HT203793 iTunes Radio subscription plays commercials and has no Apple Support

Is anyone else as frustrated as I with the iTunes Radio subscription service. I continue to receive commercials, and there is no Apple Support to fix the problem or allow me to cancel the service.

To add to my earlier complaint: I can't even use their Support Call process because it requires a product serial number, and there isn't one for iTunes Radio.

I have downloaded iTunes 11.1 but iTunes radio is still not showing up, why is this happening?

I have downloaded iTunes 11.1 but iTunes radio is still not showing up, why is this happening?

Hello there, jrodxo125.
The following Knowledge Base article provides some great information about iTunes Radio:
About iTunes Radio
http://support.apple.com/kb/HT5848
Keep in mind it is currently available only in the US. Additionally:
To use iTunes Radio, you must have iOS 7 or OS X Lion v10.7 or later, iTunes 11.1, or Apple TV 6.0 or later installed on your device or computer as well as an Apple ID for use in the iTunes Store.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

TS3212 I unistalled Itunes and then installed new itunes, It's still giving me the error message

I tried to upgrade my itunes to the new 10.6.3 . It said that it was completed and to restart the computer, I did and when I click on the itunes icon it gives me an error message and to reinstall. I follow that procedure and it still doesn't work. So then I removed it completely and downloaded it new from the website and I'm still getting the same error message.

when I click on the itunes icon it gives me an error message and to reinstall.
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

My itunes radio disappeared and I need to know how can I fix it?

So yesterday, my itunes radio was still available in my Music App. I was so excited to hear music using your new featured radio, but then after four or five songs, it disappeared momentarily. It says Itunes radio is not available right now and please try again later. So I thought it was just my connection problem. But I was hoping it could be, but then it isn't and I got disappointed because it disappeared so sudden and I can't use it anymore. I'm from the Philippines and I need to know if it is also available here in our country? I hope it's available cause if not, you should fix it.

This kind of obnoxious looking post is just going to make folks dislike you.
Open the Mac App Store, sign into your iTunes account (Store menu), be sure that you are on the Featured pane and use the Redeem link in the Quick Links. Follow the onscreen instructions.

Another Bug In iTunes Radio

In the screenshot above, I was listening to iTunes Radio for two hours or so until a song came up and I got this error message. I was reading the forums here and it seems to indicate to me that there are a LOT of people who are having these issues and bugs with this new iTunes Radio feature. ***!!!??? If I continue to have problems with this I am going to stop using it UNTIL the bugs are FIXED!!! This is really P***ING ME OFF NOW!!! This is like the third or fourth bug I have run into here!!!

I am going to stop using it UNTIL the bugs are FIXED!!!
And then you will start using it again? Tough customer!
Anyway, being a new service, iTunes radio is still a bit buggy. If you would prefer a more established radio streaming service, use Pandora. Or if you wish to contribute to the improvement of iTunes Radio, please advise Apple of any issues you encounter by using the iTunes Feedback page.

I dont have the itunes radio tab its gone what should I do???

I had itunes radio once but now it's gone and I dont know why
I want it back help help help me!!!

iTunes radio is still not available in every country. Have you changed your location?

ITunes Radio on Apple TV still has commercials.

I signed up for iTunes Radio a few hours ago, and since that time I tried it on my Apple TV and have found that it still has commercials on it (no unlimited skips either, but apparently Apple has since changed their mind on that perk). I've since signed out of my iTunes account as wel as reset the unit, still to no avail. Any ideas on how to remedy this?

I was not, no. I searched prior threads on this and all that it said was that the way to turn iTunes Match on was inside of Settings. Apparently Apple has changed this with more recent updates, so that's why I wasn't able to find it. I did however locate it and was able to get iTunes Match up and running.
1. Go to Settings->Restrictions.
2. Ensure that "Music" is set to show in the list of Apps (mine was set to Hide).
3. Click on Music, and then choose Turn on iTunes Match.
4. iTunes match will activate and then begin to Synchronize your playlist.
I don't know how I'll update the list in the future, but we'll jump off that bridge when I come to it.
Thanks for all your help!

TS5181 My itunes radio stops every 30 minutes. I have itunes match, so I no longer get commercials, but it still stops at exactly 30 minutes whether I interact with songs (selecting favorites) or not.

Why is my itunes radio on my updated iphone4s stopping every 30 minutes, whether I interact with station or not?

Talked to Apple, probelm is solved. With the latest update no limits in number of hours.
Tested it - and it works!

ITunes Radio Commercials

Hi everyone! We were told that if we subscribed to Music Match, we would not hear commercials on iTunes radio. I'm signed in properly and I'm hearing commercials. Quite frustrating. But, if that were the only issue, I probably wouldn't be writing this. I was so excited about iTunes radio...and it doesn't work properly! Tell it to "play more like this" and you don't hear anything like it ever again. Tell it to "never play this again" and you hear it a track or two later. This is AWFUL. I guess I'm going back to Pandora...

To listen to iTunes Radio ad-free you must subscribe to iTunes Match and have it enabled in iTunes and on the iOS devices.
As to the "play more" and "play less" comments all I can say is this is still an young service Be patient with it. But since you're going back to Pandora...

Why am I hearing commercials on iTunes radio when I have a match account?

Why am I hearing commercials on iTunes radio when I have a match account?

Hi, Kilowatts05.
Thank you for visiting Apple Support Communities.
I understand that you have subscribed to iTunes Match and you still hear commercials when using iTunes Radio. The usual cause for this would be that iTunes Match is not enabled on the device that is allowing the commercials. You also must be in the United States or Australia for this option to become available.
FAQs about iTunes Radio
http://support.apple.com/en-us/HT203793
Cheers,
Jason H.

I sometimes receive commercials on iTunes radio even though I have Match. Any idea why?

I sometimes receive commercials on iTunes radio even though I have Match. Any idea why? This has happened primarily on my iPhone. It is my understanding that Match provides commercial free listening.

I have/had this problem too. I have spent time corresponding with iTunes support and they can't fix it. They had me call tech support and tech support said it is not their problem. They refunded my Match subscription but I may just try to sign up for it again. My theroy is that I have been a match subsciber from day one so when iTunes radio was introduced it failed to recognize I pay for Match. I may be wrong but Apple clearly doesn't care if I pay them or Pandora for the commercial free radio so there is no motivation to solve the problem.
It is worth mentioning that it only played commercials on my desktop, not on the iPhone or Pad as far as I can recall.

ITunes Match and iTunes Radio commercials on Windows Only

I have iTunes Match turned on and several PC's, an iMac, several iPhones and Apple TV all registered and functional. I seem to get commercials only when I listen to iTunes radio when listening on the Windows PC version. The commercials are all short, but present. I checked the previous submissions and found the Store --> Update iTunes Match command, which didn't seem to resolve the problem. The local PC doesn't have a local library of music, but it is also registered and using the same Apple ID for home sharing.
Is this by design or is there something else I can check for disabling the commercials? This PC is in my office and where I listen mostly, so would be nice to eliminate the commercials entirely (I'm kind of tired of the Gwen Stefanie ad coming to my screen when I am on conference calls).

James Bridges wrote:
Is it possible to set-up an IOS 6 device to sync with iTunes Match but also set-up additional playlists of music that are stored on the device hard drive?
With iTunes Match enabled on an iOS device traditional syncing via USB is disabled. All music managment must take place directly on the device.
James Bridges wrote:
I just noticed that you can download songs or whole playlists from the iCloud to your device. How long does the device store those songs? Can it be set-up to store them for for a certain amount of time?
The songs will be stored on the device until you delete them. There is no "timer" feature, though.

I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone

I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.

Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2

HT5848 Since iTunes Radio is now in Canada, all my devices are up to date, (iTunes'11.1.5', my macbook'10.9.2', and my iPod and iPhone'7.1', but still no iTunes radio on any of them no matter what i try. any help?

Since iTunes Radio is now in Canada, all my devices are up to date, (iTunes'11.1.5', my macbook'10.9.2', and my iPod and iPhone'7.1', but still no iTunes radio on any of them no matter what i try. any help?

iTunes Radio is not yet available in Canada.
According to this Apple Support page, it is currently only available in the US and Australia which is revealed half-way down the page, between the two matrices.
For those with an aversion to scrolling, or with TL;DR issues, simply ⌘-F "iTunes Radio availability by country".

Itunes radio subscription still giving me commercials

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