Itunes really stinks right now. Keeps freezing on sync, and other issues

It synced earlier, but now i want to sync a tv show and it freezes the instant it gets to starting to sync the movie. It's also freezing up at random other moments. itunes on my other computer earlier started freezing the second my ipod connected to it. don't get it. earlier i synced 10 GB worth of stuff to it from this same computer now it's freezing. wow.

I am havine the same problem.

Similar Messages

My iTunes keeps freezing during syncing and wont let me put any music on. What do I do?

I have a PC and the newest iPod touch. I was receiving error message -54 while syncing recently so i checked on this site and found out that some of my files could be locked. Sure enough I went through all of my files, found and deleted all the locked ones and wiped my itunes. I then kept getting a error message telling me that the sync session couldn't start. Then I wiped my ipod and uninstalled and reinstalled iTunes multiple times. But each time I try to sync my ipod, itunes freezes and I have to restart the entire program. I am at a complete loss as to what to do. I have tried everything I could, and have had no luck. The program keeps freezing on me and doens't allow me to sync my ipod or my ipad, so it would seem to be a problem with my itunes but I don't know what to do, nevermind how to fix it.

You will lose all of the content on the ipod, but you will have to restore. If you cannot then follw this:
iOS: Unable to update or restore
Your "friend" is not much of a friend.

IMac keeps freezing - kernel panics and other

My iMac keeps freezing on me. Sometimes I get a notice that my computer experience a kernel panic and upon restart have the option of sending the info to Apple, other times it just feezes and I have to do a hard restart but get no prompts about the improper shutdown. This usually happens when I'm working in Adobe Premiere Pro and Adobe After Effects at the same time.
Am I just overloading the system? And if so, why would it allow me to do that? Shouldn't it just run really slowly or have one application freeze, not the entire system? This hasn't been a problem in the past, it just recently started happening more and more often. Do I need more Ram? That's pretty much the only thing I can upgrade. Here are my system specs, please let me know if you have any suggestions for things I can do to prevent this from happening again. Thank you!

Thanks for the replies. Baltwo I'll try running those test and see if they find anything.
Here's a recent Kernel panic log:
Anonymous UUID:       052529F7-3E96-7D93-EE57-F11E2985864C
Mon Apr 14 10:40:57 2014
panic(cpu 2 caller 0xffffff7fa3a4e241): NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0x11a310de 0x00100406 0xb0000000, BAR0 0x102c00000 0xffffff81faa66000 0x0e4230a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff803ae33450 : 0xffffff8023022fa9
0xffffff803ae334d0 : 0xffffff7fa3a4e241
0xffffff803ae33590 : 0xffffff7fa3b18106
0xffffff803ae335d0 : 0xffffff7fa3ce7b09
0xffffff803ae33640 : 0xffffff7fa3ce7938
0xffffff803ae336a0 : 0xffffff7fa3c8469e
0xffffff803ae33740 : 0xffffff7fa3c80fae
0xffffff803ae337e0 : 0xffffff7fa3c80af8
0xffffff803ae33840 : 0xffffff7fa3b670e8
0xffffff803ae338d0 : 0xffffff7fa3d30bae
0xffffff803ae33940 : 0xffffff7fa3d26b16
0xffffff803ae33a10 : 0xffffff7fa3d26edf
0xffffff803ae33a80 : 0xffffff7fa3b8bbbc
0xffffff803ae33bd0 : 0xffffff7fa3b8b5b1
0xffffff803ae33ce0 : 0xffffff7fa3b8f189
0xffffff803ae33d30 : 0xffffff7fa3d54bf3
0xffffff803ae33da0 : 0xffffff7fa3b8edb1
0xffffff803ae33e20 : 0xffffff7fa3a36aea
0xffffff803ae33ee0 : 0xffffff7fa3a04635
0xffffff803ae33f20 : 0xffffff802304a23a
0xffffff803ae33fb0 : 0xffffff80230d6ff7
      Kernel Extensions in backtrace:
         com.apple.nvidia.driver.NVDAResman(8.2.4)[3D591202-DD24-3441-925A-F6808ABDF185] @0xffffff7fa39fe000->0xffffff7fa3c62fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa36bb000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7fa39ee000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7fa39ab000
         com.apple.nvidia.driver.NVDAGK100Hal(8.2.4)[ACFCEA0C-4C80-36C0-8636-D10EE7D2DE1 7]@0xffffff7fa3c6d000->0xffffff7fa3e19fff
            dependency: com.apple.nvidia.driver.NVDAResman(8.2.4)[3D591202-DD24-3441-925A-F6808ABDF185] @0xffffff7fa39fe000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa36bb000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x0000000022e00000
Kernel text base: 0xffffff8023000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 163806849337921
last loaded kext at 17058727564: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7fa508d000, size 36864)
loaded kexts:
com.nvidia.CUDA          1.1.0
com.Cycling74.driver.Soundflower          1.5.1
com.logmein.driver.LogMeInSoundDriver          1.0.3
com.promise.driver.stex          5.2.7
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleHDAHardwareConfigDriver          2.6.0f1
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.GeForce          8.2.4
com.apple.driver.AppleMuxControl          3.4.35
com.apple.iokit.IOBluetoothUSBDFU          4.2.3f10
com.apple.driver.AppleBacklight          170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleIntelHD4000Graphics          8.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.nvidia.NVDAStartup          8.2.4
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIntelMCEReporter          104
com.apple.driver.AppleIntelFramebufferCapri          8.2.4
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.CoreStorageFsck          380
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleSDXC          1.5.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.kext.triggers          1.0
com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOAcceleratorFamily          98.14
com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
com.apple.nvidia.driver.NVDAResman          8.2.4
com.apple.driver.AppleGraphicsControl          3.4.35
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.iokit.IOSurface          91
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.iokit.IOFireWireIP          2.2.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleThunderboltEDMSink          2.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.CoreStorage          380
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOSCSIParallelFamily          3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x85F7, 0x483634353155363746313630304700000000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x85F7, 0x483634353155363746313630304700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@192,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@196,0,0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: Rugged USB3-FW
USB Device: USB-SATA Bridge
USB Device: Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: Pegasus R-Series, Promise Technology, Inc., 1, 22.2

Is error 502 telling me that itunes is down right now?

Is error 502 telling me that itunes is down right now?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I am a US resident but spend several months each year at my house in England. Is it possible for me to download UK iPad apps from the iTunes Store? Right now they seem to be restricted. Can I set up an alternate iTunes account using a UK credit card?

I am a US resident but spend several months each year at my house in England. Is it possible for me to download UK iPad apps from the iTunes Store? Right now they seem to be restricted. Can I set up an alternate iTunes account using a UK credit card?

When you go to Starbucks, you'll need to first go to Settings on your iPad and choose Network. You'll see ATTWIFI as one of the available networks. When you click on that to select it, you should be immediately sent to AT&T's sign in page. You just need to check the box that says you agree to their terms and conditions and then hit the Connect button and you'll be online. One warning, however. If your Starbucks is anything like those in Manhattan, be prepared for really slow wifi. It can be a real pain waiting for pages to load sometimes.

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again, and yet preserve my playlists? II cannot open iTunes at all right now. My playlists are intact on my iPod. Thanks

My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again while preserving my playlists?
I cannot open iTunes at all right now.
My playlists are intact on my iPod.
Thanks

Hi, InsaneCharlie.
Thanks for the question. I see you have uninstalled iTunes and want this program back. Start with completely uninstalling iTunes if present and all of it's components in the order specified in the article below. Once this is done, download and install iTunes. If none of your data was modified in the iTunes media folder, then your data should be present upon installation.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If you experience issues during installation, see the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
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My iphone 4 keeps freezing, turning off and on.

My iphone 4 keeps freezing, turning on and off. I restored it and still not working right. Any advice?

Thanks for the input! i also found out that once i was able to turn it on and plug it in to my computer i decided to restore it and see if that maybe would work and so far so good, plus i now have all my album artwork back on my iphone which had vanished when i updated to the IOS 6 and never came back.

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I have 2 iphones, 1 personal and 1 business. I thought I was supposed to have 2 separate itunes accounts. I now have a work ipad and want to only have 1 itunes account that I can use for all 3 devices. How do I cancel 1 account or just combine the 2?

I want to be able to transfer my apps from my original itunes account that I have on my personal iphone 3 and work ipad 3 to my work iphone 4S ,as well as purchase more more apps for the work iphone with the original itunes account. Plus I need to sync all 3 of them with my work tower computer. I really appreciate you're trying to help me out.

Apple TV keeps freezing after update and snow picture

Hi Guys
I wonder if anyone else experienced this. After last upgrade my Apple TV main screen has some white dots all over it even when it plays the content. The picture is snowy all the time. Whats worse it keeps freezing while plying and I have to keep restart the whole thing.
Any ideas and suggestions before I throw it through the window?

its connected via hdmi cable, it has been for last 13 months and it was fine
tv and cable work fine
only apple tv crashes

The itunes on My new iPad keeps going to podcasts and Not to music or videos

The itunes on My new iPad keeps going to podcasts and Not to music or videos?

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

After ios7 upgrade to my 4s, touch interface keeps freezing on me and the screen rotation feature us completely dead. Any ideas?

After ios7 upgrade to my 4s, touch interface keeps freezing on me and the screen rotation feature us completely dead. Any ideas?

You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

IPOD freezes while SYNCING - and then gets file error

Hello all,
i have a standard 40gb click wheel ipod, quite old, it works, but limited. The ipod just freezes while syncing now, it has been restored numerous times, but 2 not much avail, i can get one or two albums on there, then everytime i try and sync the ipod just freezes, and has to be reset. Every TIme i plug the ipod into my vista laptop it says, the says. SCAN AND FIX, ( because i couldnt get anything else to work i tried this ) and this is what vista told me
http://img155.imageshack.us/img155/9118/vistafixesipodlu5.png
i was like woah, so i proceded to restore the ipod then it seemed to work, for a day. then went back to the freezing while syncing, then next time i plugged in the ipod, windows said the disk needs to be formated before it could be used, so i tried that ( cos itunes was doing sweet **** ALL ) and windows couldnt format it, and neither cos HP USB FORMAT Tool. so i reset the ipod, plug it back into vista, and behold, SCAN AND FIX COMES UP, so i click it, it fixes it, but only loads 1 album before it freezes while syncing again, i have the screenshots,it took 11 screenshots, to get the FULL MESSAGE, that vista chkdsk gave me, there was thousands of these "BAD LINKS IN LOST CHAIN at CLUSTER XXXXX Corrected" messages
im currently listening to Three Days Grace on the ipod, works GREAT, except if i try and put more then this ONE album on it, it freezes while syncing, and gives me the unknown file error. SO any ideas if this ipod can be fixed, cos itunes cant do anything, im assuming there is physical unrepairable damage to the HDD of the ipod and will need replacing if this ipod wants to be in full working order again.
The ipod is NOT under warranty either, so does any1 know where in Australia, it be fitted with a new HDD? Thanks
kind Regards,
Hayden
Message was edited by: FittyyeN

your an idiot stardock, format doesnt work, fails to format -
stardockofthedead ( aussie css joke lol )

Hi, I set up my new iPhone S4 with iclouds. So the data of my old S3 should move to the S4. However, some applications could not be loaded on the S04. Now some apps are loaded and others not . How can I progress?

Hi, I set up my new iPhone S4 with iclouds. So the data of my old S3 should move to the S4. However, some applications could not be loaded on the S04. Now some apps are loaded and others not . How can I progress?

Thanks. I can change the forwarding settings in Gmail to be either POP or IMAP. That is quite simple. I just looked at those settings on the Gmail server and, to my surprise, both are enabled. In order for outlook client on my computer to receive IMAP emails I have to change the email account settings in my current outlook from POP to IMAP. I don't need to be using the Exchange version of Outlook to receive IMAP. I guess I'll do a little research tomorrow on Exchange so i can figure out what, if anything, it might do for me.
I glanced at the link you sent me and it looks like it might be very helpful - another project for tomorrow.
BTW: I hit "This Solved my Question" by accident. I meant only to "like' your response so you would get some benefit from the help you've given me so far. I hope I haven't discouraged others from taking a shot at helping me. I suspect there is more than one way to approach this and, as you know, my problem isn't really solved until I have what I need all set up and running smoothly.

With the latest IOS 7.0.3 for my iPhone, it no longer syncs with iTunes. I've run the diagnostics for syncing and it says everything is working, which it clearly isn't. Is there anything to be done without restoring iPhone? Thanks

with the latest IOS 7.0.3 for my iPhone, it no longer syncs with iTunes. I've run the diagnostics for syncing and it says everything is working, which it clearly isn't. Is there anything to be done without restoring iPhone? Thanks

update : so after reading numerous posts, I tried unchecking entire playlist and just tried one of my playlists. That sync seemed to work, so I rechecked entire playlist and did the sync. It worked. Then I went in to my "walk to work" playlist and added some songs to see if it would sync now, and it did!!! so happy now. will see what happens tomorrow.

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Ple

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Itunes really stinks right now. Keeps freezing on sync, and other issues

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