ITunes recognizes iPhone but won't let me sync.

I have an iPhone 5c and when I plugged it in to sync iTunes recognizes the phone, but the little phone icon is grayed out and I can't click it. I can't access any of the sync settings or the sync button. I tried uninstalling and reinstalling itunes but that didn't work.
using windows, iTunes 12, ios 8.1

I shut down my computer for a few hours (after already trying uninstalling iTunes and restarting my computer several times with no results) and then plugged in my phone and it miraculously works. Glad iTunes is working like it should but it's so frustrating when there's not a clear solution.

Similar Messages

  • ITunes recognizes iPhone but won't sync

    I charged my iPhone last night and went to sleep. When I woke up all my songs were deleted and all my videos. On itunes it said your iphone could not be synced because there is not enough free space. 8.31 GB is required, 56 MB available. But I dont have any songs or videos on their, but my photos will sync to mu iPhone.

    Clerify: iTunes said 6.31 MB needed and I have under Music tabs unchecked the sync and under videos I have sync videos and only checked one small video. I also unchecked sync pictures. This is all under the iphone tab when your iphone is connected to iTunes. Where it shows my iPhone memory space it is has
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  • I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

    I recently bought an ipod shuffle and my computer doesn't give me an option to sync. I downloaded latest edition of itunes and it still won't let me sync.

    See the How To Sections Here
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  • ITunes recognizes iPhone, but doesn't show sync screen-what to do?

    My iphone 3G S is authorized, has the latest software and I am running the latest iTunes as well on my MacBook.
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    Message was edited by: Bonal

    First step is to see if the problem is with the phone, the USB or the computer. For the USB make sure you are connecting to a port on the back of the computer, not to a hub and not to the keyboard. Try connecting to a different computer. If it works you have narrowed the problem. If it doesn't the problem is the phone or the cable, so try a different cable. If it works on a different computer try creating a new user on your computer, then see if you can connect when logged on as that user (you could do this first, of course).

  • HT2978 iphone 4 won't let me sync music due to an unknown error(13019). help please

    my iphone4 won't let me sync music due to unkown error(13019). help

    Try here
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  • ITunes recognizes iPhone, but PC doesn't

    Since installing iPhone OS 3.0.1, my PC no longer recognizes my iPhone as a mobile device and I can't upload my photos. I am still able to charge my iPhone and sync with iTunes.
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  • Itunes keeps telling me to restore my iPhone and won't let me sync it.

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    try this discussion article https://discussions.apple.com/thread/3504919?start=0&tstart=0

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    So my computer crached and obviously deleted everything and once it was fixed i redownloaded itunes but it wont let my resync my origional ipod to this library because it says its still connected to the other library and i can't figure out how to put the songs from my ipod to the itunes because they were all deleted when the computer crashed. So I need help. please?

    Not for free, no.  Well I guess there is.  Don't sync your phone.  We don't, but then we only use it for talking and taking photos which you can transfer using even a pretty old computer.
    Some people don't seem to need 10.7.  Discussion suggesting iOS6 will work with iTunes 10.6.3 for some phones - https://discussions.apple.com/thread/4324248

  • Itunes shows that I have 2 free Gigs on my iphone (with music included) but won't let me sync my music because it says it's full.

    I am trying to sync 1900 songs onto my iphone 5 which is 16 gigs. The coloured bar that shoes when syncing my iphone with itunes shows 1.68 free Gigs (with my music included), but when I press sync i receive this: "The iPhone “iPhone” cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 4.55 GB required).". Any Advice?

    Then I have no idea what to say (you did change names and dates I assume?)
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    Contact iTunes Support

  • ITunes recognizes iPhone but iPhoto doesn't??

    Hey all,
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    Try lauch iTunes.
    Then connect the Phone/iPad
    When it asks you to trust it, say yes.
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  • ITunes recognizes iPhone but gives me error message iTunes can't sync

    I always sync iPhone and iTunes on the same Mac computer.  This is the first time I received an error message on iPhone that says iTunes cannot sync.  Check iTunes for reason why it won't sync.  Except, I don't see anywhere in iTunes that it shows he error message or gives me a reason why it didn't sync?
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    No you cant. These are the requirements for Windows.
    PC with USB 2.0 port
    Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.2 or later recommended
    (free download from www.itunes.com/download)
    iTunes Store account
    Internet access

  • TS3274 iTunes recognizes iPad, but won't sync

    my iPad won't sync with iTunes.  Device shows in iTunes and appears to go through the sync process, but files are not updated (music or pdfs)

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    ITunes: Syncing media content to your iOS devices
    http://support.apple.com/kb/ht1351
     Cheers, Tom

  • Itunes shows sings but won't let me amend playlists

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    I shut down my computer for a few hours (after already trying uninstalling iTunes and restarting my computer several times with no results) and then plugged in my phone and it miraculously works. Glad iTunes is working like it should but it's so frustrating when there's not a clear solution.

  • I did the iPhone update, and iTunes recognizes iPhone but iPhone doesn't recognize iTunes.

    the phone says "connect to iTunes" even when it is connected. iTunes seems to recognize the phone (even though the phone looks inactive).  when looking at the macbook screen, the phone on the screen in itunes displays all my apps and music.  i don't see my photos and my contacts from the macbook view.  i'd like to restore my phone from the back up prior to the update, and i am being prevented from doing so.  help. 
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    iTunes help : https://discussions.apple.com/community/itunes/itunes_for_mac 

  • My old computer died. i managed to save the music files on my new computer somewhere but they are not appearing on itunes.When I sync my phone to my new computer it will sync the apps but won't let me sync the music

    it says that it will delete all non itunes purchased music on my phone as my phone is already set up with another computer (the old one !).
    Would really appreciate some help on this !

    please ignore my question above -now resolved

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