ITunes refuses to check for App updates! Any idea why?
I'm having what seems to be a strange problem. I have iTunes 11.0.1, with apps I have downloaded on my machine. Regardless of an iPad, iPod or iPhone attached, clicking on the "Check for Updates" button will NOT work. At all. I get app update alerts on my devices when they are not connected, but never on my Mac, running 10.6.8.
Does anyone have an explanation for this?
And before you give simpleton answers, I don't have "Pregnancy tracker" in my apps, the computer is authorized for my AppleID, and it is irrelevant whether an iDevice is connected. The iTunes app simply refuses to check when I click the button.
The "check for update" button isn't for your apps. It's for your iOS version.
If you want to update apps, select the "apps" entry in your library, and you'll see the "# updates available" button, if you have updates.
Top left:
Bottom right:
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Not working from iPhone's app store or iTunes "Check For Updates"
From the phone, it says "Cannot retrieve download information. Please connect with iTunes."
From my laptop, it just stops trying after a minute or two.
I assume it's Apple's fault, seeing as how about two hours ago it checked just fine.
I can still roam around the iTunes store from both my phone + computer.
Anyone else having such a problem?Well, problem not just GONE, but RESOLVED.
I had decided to contact and report to [email protected] Exchanged a couple of informative and responsive messages with "Todd" and finally got confirmation (as follows) that Apple had resolved the pb. I did not worry much in the meantime, given that so many folks around here had reported similar pbs regarding access to certain areas of the iTunes Store.
Stuff happens!
+"Dear Roger,+
+Thank you for your patience. The issue with the iTunes Store seems to have been resolved.+
+I sincerely apologize for any delay in enjoyment this may have caused you. If the issue persists, just reply to this email and Apple will investigate.+
+Remember, we wish your iTunes experience to be truly enjoyable. Take care, and thank you for being a valued iTunes Store customer.+
+Best regards,+
Todd
+iTunes Store Customer Support"+
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