ITunes refuses to open after software update

So i recently had my macbook updated to OS X 10.7, but in the process all my information was wiped. Luckily i saved it all on my harddrive. When i then tried to re-install all my applications, the only one i had a problem with was iTunes. I installed the new iTunes 10.6.3, but everythime i opened it, it would tell me to reintsall it and check if my mac OS X software is compatible with this itunes. i would get this error message:
Process:         iTunes [7946]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6.3 (10.6.3)
Build Info:      iTunes-10632501~1
Code Type:       X86 (Native)
Parent Process:  launchd [120]
Date/Time:       2012-07-20 01:58:31.677 +0100
OS Version:      Mac OS X 10.7 (11A419)
Report Version:  9
Sleep/Wake UUID: 82F4821D-0DEB-43B0-8A47-C6E1812C7E67
Interval Since Last Report:          39183 sec
Crashes Since Last Report:           62
Per-App Crashes Since Last Report:   54
Anonymous UUID:                      52182B31-A44D-4CE5-A6A9-7DCE56574664
Crashed Thread:  0
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
  Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
  Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
  Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
    0x1000 -  0x1138fdf  com.apple.iTunes (10.6.3 - 10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe9d000 - 0x8fecfb5f  dyld (195.2 - ???) <DB28F633-4D3B-36D0-AD24-F593B3581817> /usr/lib/dyld
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.39.3)
Bluetooth: Version 2.5.0b29, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth Module, apple_vendor_id, 0x8218, 0x06130000 / 4
Does anyone know exactly what is wrong and what i need to do to get iTunes back up and running?

Not so weird, Travis.
It is happening to many of us. G5 tower 10.4.11
So the update killed iChat, Mail, itunes, safari, dictionary any apple installer, software update, as well as programs like cocktail, onyx and many others too numerous to name here.
My update didn't have an error message.
Here is what I have done:
Dumped all the prefs, tried to find corrupted fonts=none, cleaned font cache, repaired permissions (I always do this before I install any apple stuff), repaired disk, did that from the main drive and from a laptop with the G5 as a target disk. Made new users=nothing.
Started in safe mode and used terminal to fsk the HD.
NOw I will try to install safari from the laptop to see if safari is the rascal.
Disappointed in the whole thing, basically I am stuck with no mail, no apple Tv, and although there are work arounds, this is not what I need, Thanks Apple!

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    8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
    8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
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    Version:         855.16
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [281]
    Responsible:     cfprefsd [4137]
    User ID:         502
    Date/Time:       2014-06-08 21:11:04.973 +1000
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    Report Version:  11
    Crashed Thread:  2  Dispatch queue: com.apple.root.default-priority
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    0   libsystem_kernel.dylib                  0x00007fff8f0bc662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff963fc421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff963fc136 _dispatch_mgr_thread + 52
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    0   libsystem_kernel.dylib                  0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
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    2   libdispatch.dylib                       0x00007fff964047c5 _dispatch_sig_thread + 45
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    0   libsystem_platform.dylib                0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
    1   libxpc.dylib                            0x00007fff907cf81e xpc_data_create + 82
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    5   libdispatch.dylib                       0x00007fff963fd1bb _dispatch_call_block_and_release + 12
    6   libdispatch.dylib                       0x00007fff963fa28d _dispatch_client_callout + 8
    7   libdispatch.dylib                       0x00007fff963fc082 _dispatch_root_queue_drain + 326
    8   libdispatch.dylib                       0x00007fff963fd177 _dispatch_worker_thread2 + 40
    9   libsystem_pthread.dylib                 0x00007fff998cfef8 _pthread_wqthread + 314
    10  libsystem_pthread.dylib                 0x00007fff998d2fb9 start_wqthread + 13
    Thread 2 crashed with X86 Thread State (64-bit):
      rax: 0x000000010e1be040  rbx: 0x00007f9bb24043d0  rcx: 0x0000000000000010  rdx: 0x00000000000fa5fc
      rdi: 0x000000010e1fe010  rsi: 0x000000010e0c2fd0  rbp: 0x000000010d7294b0  rsp: 0x000000010d7294b0
       r8: 0x0000000000000003   r9: 0xfffffffef1e41fff  r10: 0x00007f9bb2404210  r11: 0x000000000013b040
      r12: 0x000000010e1be000  r13: 0x00007f9bb2504b40  r14: 0x000000010e083000  r15: 0x000000000013a60c
      rip: 0x00007fff982c80de  rfl: 0x0000000000010202  cr2: 0x000000010e0c3000
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10d5d9000 -        0x10d5d9fff  cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
        0x7fff6eedc000 -     0x7fff6ef0f817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff8cc03000 -     0x7fff8cc2cff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
        0x7fff8ee44000 -     0x7fff8ee4bfff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
        0x7fff8ef27000 -     0x7fff8ef2bff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
        0x7fff8f0a1000 -     0x7fff8f0a5ff7  libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
        0x7fff8f0a6000 -     0x7fff8f0c2ff7  libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
        0x7fff8f626000 -     0x7fff8f637ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
        0x7fff8f638000 -     0x7fff8f686fff  libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
        0x7fff8f879000 -     0x7fff8f894ff7  libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
        0x7fff8fb06000 -     0x7fff8fb09ff7  libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
        0x7fff8fb0a000 -     0x7fff8fb0bffb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
        0x7fff8fb2e000 -     0x7fff8fb33ff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
        0x7fff904b0000 -     0x7fff90695fff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff907cd000 -     0x7fff907f1fff  libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
        0x7fff90e2c000 -     0x7fff90e2dff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
        0x7fff912c0000 -     0x7fff912c1ff7  libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
        0x7fff928cb000 -     0x7fff928d5fff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
        0x7fff9342b000 -     0x7fff9343cff7  libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
        0x7fff935ac000 -     0x7fff935b3ff8  liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
        0x7fff94021000 -     0x7fff94048ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
        0x7fff94904000 -     0x7fff9490bff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
        0x7fff94d40000 -     0x7fff94eedf27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
        0x7fff94eee000 -     0x7fff94ef3fff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
        0x7fff94f28000 -     0x7fff94fb1ff7  libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
        0x7fff9510d000 -     0x7fff9510dff7  libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
        0x7fff95121000 -     0x7fff95122fff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
        0x7fff9551f000 -     0x7fff95546ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
        0x7fff957eb000 -     0x7fff959a3ffb  libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
        0x7fff95bf4000 -     0x7fff95bf6ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
        0x7fff95c26000 -     0x7fff95c68ff7  libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
        0x7fff96057000 -     0x7fff9605ffff  libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff963f9000 -     0x7fff96413fff  libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
        0x7fff96414000 -     0x7fff9641dff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
        0x7fff96a20000 -     0x7fff96a21ff7  libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
        0x7fff982c4000 -     0x7fff982caff7  libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
        0x7fff99815000 -     0x7fff99867fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
        0x7fff998cd000 -     0x7fff998d4ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
        0x7fff9996e000 -     0x7fff9996fff7  libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
        0x7fff99c2c000 -     0x7fff99c5bfd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
        0x7fff9a11e000 -     0x7fff9a120ff3  libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 6540
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
    Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Dispatch continuations             8192K
    Kernel Alloc Once                     4K
    MALLOC                             28.4M
    MALLOC (admin)                       16K
    STACK GUARD                          12K
    Stack                              65.1M
    VM_ALLOCATE                          28K
    __DATA                             1080K
    __LINKEDIT                         66.2M
    __TEXT                             8872K
    __UNICODE                           544K
    mapped file                        1260K
    shared memory                         4K
    ===========                      =======
    TOTAL                             179.2M
    System Profile:
    Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
    USB Device: Hub
    USB Device: 1861
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: iPhone
    USB Device: MFC-J6910DW
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 25.1
    Also located,
    Diagnostic Messages
    Powerstats for:  iTunesHelper
      com.apple.iTunesHelper          11.2.2 (11.2.2)          <D9314C39-EAF4-37E6-B8D8-2731175CD7B2>          /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
    Powerstats for:  iTunes

    ...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
    Please help me!

  • ITunes Library wiped out after software update - Pls help !

    I set my iMac periodically runs auto software update, and after I run iTunes 6.0.5 (20) software update, I opened iTunes and a warning message says, "Files moved to iTunes Library Damaged 1", and the library is empty !!
    On further search, when I go into HD, a folder "iTunes Library" seem to have those previous songs. Looking thru the files, it seems as though they are all the songs I lost. Can I load these songs back to the iTunes Library, which is empty right now? Or are these damaged files?
    FYI - I previously had iLife'05, but thru periodic software updates, iTunes is now version 6.0.5 (20). Is this compatible with the specs of my mac?
    Kind of mad, b/c I literally just purchased songs and did not back them up....
    Any help or advice is welcome.
    Thanks!

    The first tip is to turn off the auto update features. The Mac OS will still go look but will ask you if you wnat to install. It is usually a good idea to wait a week or so after an update see what problems others are having.
    You tunes files are ok - it is the "iTunes Library" and the "iTunes Music ....xml" that are damaged. These are data base files that work with iTunes and other programs so they know where to go look if a program needs to use something in iTunes.
    When you open iTunes the 2 noted files above will be located in HD>User>Music>iTunes. you can just "add" the tunes back into the library and it should be ok. Note that you will lose your old info such as "date added" etc.
    You can go to the Apple Store online and select the Apple Software option to see the system requirements for iLife06.
    MJ

  • Safari and Mail will not open after software update

    After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!

    Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
    As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
    Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad.

  • ITunes won't open after I updated to 8.0.1

    Hello,
    Here's a little background on what's been going with itunes before the recent problem. These past couple weeks I've tried to update my itunes to 8.0.1 through the Apple Software Update. It never worked and at the end of the process it would tell me to try again or do it manually. Also, I downloaded two new videos today that were already in the correct format. I added it to the itunes library with no problem and tried to convert the videos to the correct format just incase it wasn't. It gave me the message that the video was already in the correct format. When I tried to sync it with my ipod it told me the videos weren't in the correct format.
    Ok so for the overall the main problem right now is itunes won't open at all. I manually downloaded the update and I restarted the laptop after I finished updating itunes. Since then, itunes won't open and continuously gives me this message "The itunes application could not be opened. an unknown error occurred (-50)". I've restarted my computer a few times and looked up as many forums and solutions I could, but no luck. Please, if someone could help, let me know. Thank you.

    Refer this article to remove SC Info.sidb file
    http://support.apple.com/kb/TS2363
    If that does not work, Repair your Quicktime.  START/ CONTROL PANEL/PROGRAMS n FEATURES/highlight QUICKTIME and click REPAIR

  • ITunes won't open after QuickTime update (Windows XP)

    Hi all,
    Yesterday I was prompted by Apple Software Update to install the newest version of QuickTime, and I always comply. However, after the update now iTunes will not open at all! No error message, just the hourglass cursor for a few seconds to indicate that it's loading, then a regular cursor... and then nothing.
    I tried connecting my iPod Touch since it's configured to auto-sync upon connect, still won't open. I then googled the problem and came across some methods that I don't want to try just yet, since they involve reinstalling iTunes. Also tried uninstalling Bonjour from the Add/Remove Programs menu, but this apparent solution did not work either.
    I run Windows XP Professional Service Pack 3 32-bit. This started happening after I updated to QuickTime 7.7 (from 7.6 I believe). Is there a fix for this problem without reinstalling? If possible, I don't want to lose my library settings. Thanks!

    Could you check something further for me please, df? Is your QuickTime Player also currently failing to launch (with or without an error message)?

  • Applications won't open after software update

    after i installed an automatic software update on my iBook G4, and did the restart, several applications won't open such as Safari, iTunes, iChat. I tried to reinstall the software update, but that won't open either. it just jumps up and down like normal, and then won't open. after i try again, it jumps only once. what the heck is happening??? and i'm not very computer smart so dumb it up for me

    Hello, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.

  • Mail won't open after software update

    I just did a software update (I think it was itunes update) and now mail won't open. Mail is still located in the apps folder. Message says to reinstall mail. Any ideas?
    Thx!

    Welcome to the Apple Support Communities
    http://support.apple.com/kb/TS4424

  • ITunes won't open ; Apple software update error

    When I double click iTunes, the computer thinks briefly (hourglass) then does nothing.  iTunes won't load.
    QuickTime Player opens fine.
    But Apple Software Update now gives me a strange error message.
    Anybody know how to interpret it?  Might it be linked to my iTunes not loading?
    The procedure entry point
    ?CreateProductsFromXML@CSUCatalogObject@@QAEXP6AIPAXIIJ@Z0IV?$CStringT@_WV?$StrT raitMFC@_WV?$ChTraitsCRT@
    _W@ATL@@@@@ATL@@@Z could not be located in the dynamic link library SoftwareUpdateFiles.dll.

    I'm having similar issues on PC Windows Ultimate 7 32bit.  Husband tells me iTunes updated last night on both his and my laptops (same OS), without asking for confirmation, which I thought was unusual.  Tried opening iTunes various times today and no response.  Restarted and still no improvement.
    Tried repairing and uninstalling iTunes, very slow and glitchy but eventually seemed to have got rid of the software. Downloaded most recent installer link from Apple website and attempted reinstall, but it didn't get past the empty-barred status window.
    Aborted and found an old installer from earlier back-up - version 10.2 something.  Install appeared to run smoothly but I still can't actually open iTunes.
    Any help appreciated as we now have two laptops that won't shut down properly (seems they think iTunes is still running, even though we can't access it or close it in Task Manager), 2 iPhone 4s and an iPad that we can't use properly!
    Apple....are YOU listening?!

  • ITunes will not start after software update yesterday

    Using recent version of iTunes to manage my iPod Touch on a ThinkPad T400 with Win7 Pro 64-bit.
    I was offered a software update last night, and took it.  It appeared to install OK and required a reboot, which I performed.
    Now I cannot run iTunes at all.  In the Processes view of Task Manager, the iTunes process appears and then disappears without any kind of UI error message.
    I heve rebooted again.  I have downloaded the 10.4 installer from http://www.apple.com/uk/itunes/download/ and used the repair option.
    No good.  Rebooted.  No good.  The file version from Properties of iTunes64Setup.exe is 10.4.0.80 by the way.
    Stopped the Bonjour service.  No good.
    So now I cannot get my latest podcasts onto my iPod and I am extremely unhappy.
    Any ideas please?

    If you downgrade, uninstall Apple compatibility support also from Programs as that seems to be the crux of many issues, both with iTunes but also Safari.
    The other "crux" is that QT 7.7 and Safari 5.1 are security patches/updates deemed "critical/essential" category. Safari you can probably do w/o. iTunes is "dot zero" (10.4.0).
    iTunes: I am always doing this that bring UAC to blank the screen, and refuse to disable that security feature, but that also means iTunes video (music, movies etc) will also go blank.
    Other feature I have had with itunes is that it will go into a process thread lock wait state between video/movie and require a kill thread.
    In 5 yrs Vista/7 I've had more issues with Apple software than anything else bare none.
    Trouble installing Apple iTunes or QT Windows
    Removing Apple software components Windows
    iTunes Windows Troubleshooting security software issues
    Removing Apple Software Windows XP

  • ITunes will not open after (12) update!!!!!!!

    Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
    I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
    Win XP SP3 32bit

    i had almost same issue on Windows RT 8.1
    i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
    i sorted out myself issues they are ,
    C:\Program Files\Common Files\Apple folder &
    C:\ProgramData\Apple &
    C:\ProgramData\Apple Computer    cannot be deleted
    thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
    so i moved undeletable folders with all subfolders to desktop and run installation of  itunes12.0.1.26
    all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop .

  • ITunes won't open after installing update.

    After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.

    hello Nevada!
    After installing the latest itunes update, itunes
    won't open at all. I click on it and it just won't
    open.
    are you getting an error message? if so, what does it
    say?
    or are you getting no error messages whatsoever? if
    so, could you let us know the results of the
    following observations?
    reboot your PC. open Task Manager to the Processes
    Tab. now try to launch itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there, or does it disappear
    after a few seconds?
    love, b
    b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
    i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
    like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
    the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
    once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
    i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
    thanks in advance for your help.
    rence

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