ITunes refuses to open... and I've tried everything.

Until tonight, iTunes had been functioning normally... and now it simply will not open, no matter what I do.
I've spent the past two hours going through every possible solution on both of the following pages:
http://support.apple.com/kb/TS1421
http://support.apple.com/kb/HT1926
...and it has had absolutely no effect. Trying to open iTunes produces nothing more than a momentary hourglass. The process opens in the task manager, but nothing else happens. Is there something somewhere that I may have missed that may still be corrupted? I've honestly deleted absolutely everything Apple off my computer, including all application data from all users and disabled all other services and start-up processes and installed from a clean reboot, and it still refuses to work.

Just to be clear where you are, when you try to start iTunes, do you see the hour glass briefly, then nothing.
If you open the task manager after attempting to open iTunes, can you see iTunes.exe running on the processes tab?
Which service pack are you on for XP and did you make any changes to your system before the problem started.
Which version of iTunes are you on and did the problem start after an upgrade or out of the blue?
Anyway assuming you have silent launch failure with persistent iTunes in the task manager, the problem is most commonly due to a problem with cryptographic services.
If it occurred out of the blue with no prior changes to your system, you need to do a full scan for malware with up to date definitions. Malware can interfere with cryptographic services and prevent a solution.
So ... before starting troubleshooting, you need to be certain your system is clean. You can get a second opinion from the Kaspersky free scan - it is good at finding things but doesn't remove them.
http://www.kaspersky.com/virusscanner
Also a quick thing to check is your smart card service, which iTunes needs to start.
To check, go to:
Start>>Run>>Services.msc.
Look for the smart card service, check that is present and not set to disabled. Mine is set to manual.
I will give you the rest of it after you have checked for malware.

Similar Messages

  • ITunes Will Not Open and I have Tried Everything Posted...

    Please Help!
    I have downloaded the latest version, deleted it and tried again. I have deleted folders, turned off my Norton protection and still no go.
    Can anyone here help me from this 7 hour nightmare? I had an iPod and iTunes on this computer before I traded in the old iPod and bought the new 30GB. Now the iTunes won't open and the PC doesn't recognize the iPod when I hook it up. Is there a solution??? It worked with the old one just yesterday, so why is there a problem today with the new unit?
    HELP!!!

    Did you install the software that came with your IPOD. You may need to install the "Updater" for that model IPOD before ITUnes will recognize it.

  • ITunes won't open and i've tried everything!

    Hi there,
    when i try to open itunes on my windows pc i get a message saying 'the folder "itunes" cannot be found or created, and is required. the default location for this folder is inside the "my music" folder.'
    my laptop was running out of space, so i moved my itunes library onto an external harddrive. when i next turned on my pc and tried to open itunes this was when i started getting the above message. i moved the libary back into the same place on my laptop's harddisk as before, but to no avail. when i pasted the files back, however, i noticed that the folder was no longer called 'my music' but 'eddy's music' (my username on the laptop, and i am the only user). my laptop isn't allowing my to rename it.
    i tried the TweakUI method suggested in the support pages but neither "my music" nor "eddy's music" appeared in the list in the special folders section. i then removed and re-installed itunes but this did not work. finally, i tried moving the library files and folders around, but again this did not work.
    what else can i try?
    many thanks in advance.

    See this post if My Music is not in the list of special folders in TweakUI:
    http://discussions.apple.com/thread.jspa?messageID=1731188&#1731188
    ALternatively you may be able to work round this by doing a shift key start.
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  • Help!!  iTunes won't launch and I have tried EVERYTHING!!!

    HELP!! I updated iTunes to 10 in December and ever since I can't get iTunes to launch. An hour glass will come up, then nothing. When I go into Processes, it doesn't show iTunes running. All it shows is iTuners Helper. I have tried EVERYTHING. I have uninstalled and reinstalled 100 times trying everything from uninstalling, running a virus scan then reinstalling to reinstalling an older version, to disabling Bonjour to uninstalling Quicktime. I have spent countless hours on message boards trying to solve this. Please someone offer some guidance or a different solution. It is getting really frustrating not being able to listen to music on my PC or being able to update my iPod. Thanks!

    You haven't given much information about what you have tried so starting from the beginning:
    Have worked through this article:
    http://support.apple.com/kb/TS1421
    If you have and it didn't help, at least you should know if the problem is system wide, or confined to one account. This is an important first step.
    Error message free launch failure can be tricky, and it is easiest if iTunes.exe persists on the processes tab as that means that iTunes is launching, but getting stuck.
    If you watch the processes tab in Task Manager while launching iTunes, does iTunes.exe appear and then disappear, or does it never even appear?

  • ITunes does not open and I've tried almost everything

    Everytime I have tried to open iTunes (I just downloaded the new one) this error pops up...
    I have tried to repair, uninstall and reinstall Quick Time and iTunes nothing has seemed to work. I have also tried to change my settings in my Control Panel under Sounds and Autio Devices. That hasn't helped.
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    I have been having the same problem, but I don't even get an error message. When I click on itunes, the hourglass starts moving, but then nothing. I've tried repairing, uninstalling and reinstalling, and NOTHING works. I'm hoping to get it working by Christmas, as my daughter is getting an ipod.

  • Itunes will not open and I have tried fixing it!!

    i double click on the icon and it comes up with this
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    Thanks

    First see:
    iTunes 7 for Windows: iTunes fails to launch with an unknown error
    There are some other possibilities
    That error has been known to be produced by having Total Recorder or the Volume Logic plug-in installed on the PC.
    For a workaround for Total Recorder, see:
    chuckieb: One fix for iTunes 7 "0x666D743F" error
    To check on the Volume Logic issue, see:
    Troubleshooting issues with 3rd-party iTunes add-ons
    For further possibilities, see other posts in chuckieb’s thread.

  • HT4972 My iTunes refuses to open and when I try to install/update it says there is an error and won't finish.

    I have an Dell Inspirion and 2 iPod 4 generation, 8 gig. When I cleared my iPod1 of everything it said I needed to connect with iTunes and I did. Nothing happened. My computer would not register that an iPod was synced. The iPod screen said it was syncing, but that was it. So I deleted everything on my computer connected iTunes. Now when I try and download it from the iTunes store it says error.

    Yu said:
    Now when I try and download it from the iTunes store it says error.
    What is "it"? What is the wording of the error message?

  • Itunes still wont open! I've tried everything.

    I need help!
    I have downloaded and installed the new itunes which just wont open. It comes up with the hourglass... then nothing (if I go to my task manager it says itunes is running.. it definitely isnt!). I have tried uninstalling itunes, installing standalone quicktime then redownloading itunes and it still wont open. Does anyone have any suggestions??
    Thanks Poppy
    Toshiba   Windows XP  

    poppyp_z,
    Uninstall iTunes. It's borked. Uninstall ewido. It's also borked.
    Download, install and update Spybot Search & Destroy, then run it. Set it to run on next boot, as well.
    You might also want to check your computer for rootkits.
    Are you sure that your system meets the minimum system requirements cited below?
    "Windows Requirements
    Windows XP or 2000 (latest service packs recommended)
    500 MHz Pentium class processor or better
    QuickTime 7.1 (included)
    256MB RAM
    Supported CD-R or DVD-R drive to burn CDs
    Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music
    Additional Video Requirements
    1.5 GHz Pentium class processor or better
    32MB video RAM"
    Hope this helps.
    -Wayne

  • Itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

    itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

    Thank you for the response Linc- here are the first four dozen lines-
    12/8/14 13:07:54.000 kernel[0]: memorystatus_thread: idle exiting pid 2205 [accountsd]
    12/8/14 13:07:55.000 kernel[0]: memorystatus_thread: idle exiting pid 2236 [com.apple.Accoun]
    12/8/14 13:07:56.000 kernel[0]: memorystatus_thread: idle exiting pid 2243 [com.apple.Addres]
    12/8/14 13:07:57.000 kernel[0]: memorystatus_thread: idle exiting pid 2267 [CloudKeychainPro]
    12/8/14 13:07:58.000 kernel[0]: memorystatus_thread: idle exiting pid 2212 [CalNCService]
    12/8/14 13:07:59.000 kernel[0]: memorystatus_thread: idle exiting pid 2204 [CalendarAgent]
    12/8/14 13:08:01.000 kernel[0]: memorystatus_thread: idle exiting pid 2269 [diagnosticd]
    12/8/14 13:08:02.306 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
    12/8/14 13:08:02.000 kernel[0]: memorystatus_thread: idle exiting pid 2271 [com.apple.CloudP]
    12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
    12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
    12/8/14 13:08:03.000 kernel[0]: memorystatus_thread: idle exiting pid 2268 [com.apple.sbd]
    12/8/14 13:08:04.578 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
    12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

  • Just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    Best route here is to uninstall iTunes completely using the Windows Control Panel.
    Make sure you know exactly which version of Win 7 you're running.
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    My ITunes will not open and gives me error 10013, older macbook but just reformatted....HELP PLEASE!!!

    i had problems like this back when i installed iTunes 7.2. I had to uninstall 7.2, go onto the internet and get iTunes 7.1. have no clue if it will work for u though.

  • Itunes won't open and no solutions have worked so far

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  • Hi, dears i have a problem in itunes is not opening while i am trying to open it nothing happens i also tried to remove the sc info file but still i have the same problem

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    You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?

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    Hello, sarahehines. 
    Thank you for visiting Apple Support Communities.
    Here are the steps I would recommend going through as they should resolve the issue.
    iTunes 11.1.4 for Windows: Unable to install or open
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    Jason H.

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