Itunes refuses to open on my imac

itunes won't open on my mac. it has worked fine for years. Ive updated software, restarted, etc.

Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.

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Itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

Thank you for the response Linc- here are the first four dozen lines-
12/8/14 13:07:54.000 kernel[0]: memorystatus_thread: idle exiting pid 2205 [accountsd]
12/8/14 13:07:55.000 kernel[0]: memorystatus_thread: idle exiting pid 2236 [com.apple.Accoun]
12/8/14 13:07:56.000 kernel[0]: memorystatus_thread: idle exiting pid 2243 [com.apple.Addres]
12/8/14 13:07:57.000 kernel[0]: memorystatus_thread: idle exiting pid 2267 [CloudKeychainPro]
12/8/14 13:07:58.000 kernel[0]: memorystatus_thread: idle exiting pid 2212 [CalNCService]
12/8/14 13:07:59.000 kernel[0]: memorystatus_thread: idle exiting pid 2204 [CalendarAgent]
12/8/14 13:08:01.000 kernel[0]: memorystatus_thread: idle exiting pid 2269 [diagnosticd]
12/8/14 13:08:02.306 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:02.000 kernel[0]: memorystatus_thread: idle exiting pid 2271 [com.apple.CloudP]
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:03.000 kernel[0]: memorystatus_thread: idle exiting pid 2268 [com.apple.sbd]
12/8/14 13:08:04.578 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

ITunes Refuses to Open. No Joke.

I have spent a month following every possible suggestion given, and nothing seems to work. My problem started when I downloaded the updated version of iTunes...Ever since then, it refuses to open. Can someone please help me before I throw my laptop into the river? (I'm training for a marathon and I really need new music)

I, too, am experiencing the same problem. Nothing helps. I've uninstalled/reinstalled iTunes, QuickTime, Bounjour, etc. 3-4 times. I've de-activated my anti-virus/spyware software (not Norton). I've done selective start-up (turning off most services/start up software). I've started up as a different user.
I was on the phone with Apple for 2+ hours uninstalling, reinstalling, deleting specific configuration files.
Nothing has helped.
I start up iTunes, and when I look in Task Manager, iTunes.exe is running,first using some CPU, then, after about 10 seconds, using no CPU, and iTunes does not launch.
Has anyone found a solution yet?

Downloaded itunes 7.5 on Tiger, iTunes REFUSES to open

I currently have OSX Tiger for my MacBook Pro. I upgraded my iTunes music library to v7.5 recently, but since I've done that, my iTunes has refused to open. A window pops up telling me I have to download the new OSX Leopard! What? So I went to HD>Library>Reciepts, and deleted itunesX.pkg, thinking the recent update would eliminate itself. Well, nothings happened. Plain, and simple, I would like my music library back without having to pay for Leopard. What's the deal?

You first have to update your OS X 10.4.5 to 10.4.7 or better, then click on this latest info link from Apple, plus the additional link "Recreate" that is posted within this document.
http://docs.info.apple.com/article.html?artnum=42963
Make sure you have QuickTime 7.3 installed ..... but NO hackies or Shape Shifter.
Stay iTuned!
DIXIE

Pleasse Help Me! iTunes refuse to open

Hi,
I downloaded the new version of iTunes and installed it and it refused to open (an error message).
So I uninstalled everything and installed again the older version with the installation CD and still, I can't open iTunes.
What can I do? I can't load songs to my ipod now...
The error is like this:
AppName: itunes.exe AppVer: 4.7.1.30 ModName: unknown
ModVer: 0.0.0.0 Offset: 0000b77d
Does anyone can help?
Thanks

Hi assafhar and Saganic0
1 Try delete c:\program files\iTunes (all);
2 Try install older version of iTunes;
3 desinstall it;
4 format your ipod (in my computer)
5 install again.
good luck, its a strange problem, maybe you have bad info in your iPod, and you have a conflit...

My itunes will not open on my imac

I want to back up the ipad and I can't get itunes to open on the imac.

To find out which version of iTunes you have, highlight its original icon>Finder>File>Get Info.
Can you open iTunes from it's original icon?
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.

Despite numerous uninstalls and fresh downloads, Itunes refuses to open in Wndows7 64bit mode?

despite several uninstalls and fresh downloads, ITunes will not open in Winows7 64 bit mode. Any suggestions please

Any errors?
Did you run both the installer and then the iTunes as adminitrator?
Right click on the installer and Run as Administrator.

ITunes refuses to open for at least 5 minutes.

Okay so the other day i started having frustrating problems with my iTunes. I've had this computer for around 3 months now and there hasn't been a single problem related to iTunes, i double click the launch icon on the desktop and it opens within seconds. Which is what is supposed to happen...
Then suddenly it started being slow, i'd double click it, the rotating 'loading circle' would pop up for a brief amount of time and then stop, iTunes wouldn't open but the processes would show as being active. I did everything in the book to try and sort it out, tried a different user account, used the system restore function, re-installed iTunes, QuickTime, even Bonjour... still with no luck. Having an iPhone 3GS i require iTunes to transfer music and the like and it's become frustrating that i'm unable to do anything iTunes related with it. I decided to do a complete format which wiped everything from my computer - it's basically a new computer... which in turn means i've lost everything, my music, videos and pictures... which i'm not overly bothered about as they're replaceable with time.
I configured my 'new' computer, downloaded iTunes and YET AGAIN, the same thing happend. I then tried downloading an earlier version once again (9.2.1) and installed it, same problem. Completely baffled as to what the problem is as technically it's a brand new machine and should therefore have no problems with opening iTunes, and i know it's not just the program or my computers speed due to it working flawlessly previously.
Any helps appreciated, this is seriously annoying me now.

Okay so the other day i started having frustrating problems with my iTunes. I've had this computer for around 3 months now and there hasn't been a single problem related to iTunes, i double click the launch icon on the desktop and it opens within seconds. Which is what is supposed to happen...
Then suddenly it started being slow, i'd double click it, the rotating 'loading circle' would pop up for a brief amount of time and then stop, iTunes wouldn't open but the processes would show as being active. I did everything in the book to try and sort it out, tried a different user account, used the system restore function, re-installed iTunes, QuickTime, even Bonjour... still with no luck. Having an iPhone 3GS i require iTunes to transfer music and the like and it's become frustrating that i'm unable to do anything iTunes related with it. I decided to do a complete format which wiped everything from my computer - it's basically a new computer... which in turn means i've lost everything, my music, videos and pictures... which i'm not overly bothered about as they're replaceable with time.
I configured my 'new' computer, downloaded iTunes and YET AGAIN, the same thing happend. I then tried downloading an earlier version once again (9.2.1) and installed it, same problem. Completely baffled as to what the problem is as technically it's a brand new machine and should therefore have no problems with opening iTunes, and i know it's not just the program or my computers speed due to it working flawlessly previously.
Any helps appreciated, this is seriously annoying me now.

Itunes won't open on my iMac.

I have an iMac with an intel core i5 processor running 10.6.8 and itunes 11.1.4 won't open at all. Once clicked it bounces in the dock a few times and then nothing. Halp!

Hello! Way up there... kiss the sky for me and then try the following:
First, I would run Disc Utility; Verify Disc, Verify Disc Permissions, & Repair Disc Permissions.
Then I would go here > http://www.apple.com/itunes/download/ for the iTunes 11.1.4. .dmg file download. In my experience, by proceeding in this manner rather than by using the Software Update Application alone & while online (which does not let the user know that their chances for a good installation are better if you run disc utility first; download the .dmg file and install iTunes (manually) by double-clicking on the .dmg installer file. Note this step can be done while off-line which reduces the possibility of a network packet loss &/or corruption.
So, unless you do not have enough free space on your hard drive, and a min. of 2 GB RAM, that should work.
The only other thing that I know sometimes works is by booting up in safe mode (restart by holding down the shift key until you get into Safe Mode, sign in there (as the administrator of course) & then try to start iTunes in safe mode (even though there is no sound in safe mode...that doesn't matter.) If it opens in Safe Mode (without being online) it will open when you restart in Standard Mode whether you are online or not.
Best Regards,
mm~

ITunes refuses to open... and I've tried everything.

Until tonight, iTunes had been functioning normally... and now it simply will not open, no matter what I do.
I've spent the past two hours going through every possible solution on both of the following pages:
http://support.apple.com/kb/TS1421
http://support.apple.com/kb/HT1926
...and it has had absolutely no effect. Trying to open iTunes produces nothing more than a momentary hourglass. The process opens in the task manager, but nothing else happens. Is there something somewhere that I may have missed that may still be corrupted? I've honestly deleted absolutely everything Apple off my computer, including all application data from all users and disabled all other services and start-up processes and installed from a clean reboot, and it still refuses to work.

Just to be clear where you are, when you try to start iTunes, do you see the hour glass briefly, then nothing.
If you open the task manager after attempting to open iTunes, can you see iTunes.exe running on the processes tab?
Which service pack are you on for XP and did you make any changes to your system before the problem started.
Which version of iTunes are you on and did the problem start after an upgrade or out of the blue?
Anyway assuming you have silent launch failure with persistent iTunes in the task manager, the problem is most commonly due to a problem with cryptographic services.
If it occurred out of the blue with no prior changes to your system, you need to do a full scan for malware with up to date definitions. Malware can interfere with cryptographic services and prevent a solution.
So ... before starting troubleshooting, you need to be certain your system is clean. You can get a second opinion from the Kaspersky free scan - it is good at finding things but doesn't remove them.
http://www.kaspersky.com/virusscanner
Also a quick thing to check is your smart card service, which iTunes needs to start.
To check, go to:
Start>>Run>>Services.msc.
Look for the smart card service, check that is present and not set to disabled. Mine is set to manual.
I will give you the rest of it after you have checked for malware.

Itunes refuses to open "quits unexpectedly"

Hey there-
So ive been trying to open up itunes the last few days and it refuses. It always says that the application quit unexpectedly. when i plug in my ipod it says the same thing "itunes quit unexpectedly" it doesnt even open up...
I need help and fast!
Thanks
-Hayley

Hayley
Some troubleshooting basics:
Ensure that you have the latest version of the OS and Quicktime and the iTunes.
1. Repair Permissions using Disk Utility
2. Delete the com.apple.iTunes.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

ITunes will not open on my iMac

There were updates installed for iTunes and now I cannot open up my iTunes......I'm not sure what has happened. I am able to go to "Finder" and click on it but that's about the extent of it. I cannot open it from any other file either, i.g. "Applications". When I click on the iTunes located on the dock, it seems as if it will open but it doesn't. Please help?

also try and go to disk utility and repair permissions

Itunes refuses to open on windows 8.1

Is anyone else experiencing this? Every time i click to open itunes it wont load anything it wont even open the program does anyone know how to fix it and yes i have tried uninstalling and reinstalling i.

Hi, swee89.
Thank you for visiting Apple Support Communities.
Here are some additional troubleshooting steps that I would recommend going through when experiencing this issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

I am Using Itunes For Windows and have my entire music library synced on the laptop. When i tried upgrading to the new version i am getting a system error "MSVCR80.dll file missing". My itunes refuses to open.I have many playlists and songs which i want

1. how Do I solve this issue.
2. How do I ensure that i do not lose my playlists along with the songs.
3. What is the procedure needed to be followed.

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

ITunes refuses to open after software update

So i recently had my macbook updated to OS X 10.7, but in the process all my information was wiped. Luckily i saved it all on my harddrive. When i then tried to re-install all my applications, the only one i had a problem with was iTunes. I installed the new iTunes 10.6.3, but everythime i opened it, it would tell me to reintsall it and check if my mac OS X software is compatible with this itunes. i would get this error message:
Process:         iTunes [7946]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6.3 (10.6.3)
Build Info:      iTunes-10632501~1
Code Type:       X86 (Native)
Parent Process: launchd [120]
Date/Time:       2012-07-20 01:58:31.677 +0100
OS Version:      Mac OS X 10.7 (11A419)
Report Version: 9
Sleep/Wake UUID: 82F4821D-0DEB-43B0-8A47-C6E1812C7E67
Interval Since Last Report:          39183 sec
Crashes Since Last Report:           62
Per-App Crashes Since Last Report:   54
Anonymous UUID:                      52182B31-A44D-4CE5-A6A9-7DCE56574664
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
    0x1000 - 0x1138fdf com.apple.iTunes (10.6.3 - 10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe9d000 - 0x8fecfb5f dyld (195.2 - ???) <DB28F633-4D3B-36D0-AD24-F593B3581817> /usr/lib/dyld
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.39.3)
Bluetooth: Version 2.5.0b29, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth Module, apple_vendor_id, 0x8218, 0x06130000 / 4
Does anyone know exactly what is wrong and what i need to do to get iTunes back up and running?

Not so weird, Travis.
It is happening to many of us. G5 tower 10.4.11
So the update killed iChat, Mail, itunes, safari, dictionary any apple installer, software update, as well as programs like cocktail, onyx and many others too numerous to name here.
My update didn't have an error message.
Here is what I have done:
Dumped all the prefs, tried to find corrupted fonts=none, cleaned font cache, repaired permissions (I always do this before I install any apple stuff), repaired disk, did that from the main drive and from a laptop with the G5 as a target disk. Made new users=nothing.
Started in safe mode and used terminal to fsk the HD.
NOw I will try to install safari from the laptop to see if safari is the rascal.
Disappointed in the whole thing, basically I am stuck with no mail, no apple Tv, and although there are work arounds, this is not what I need, Thanks Apple!

Itunes refuses to open on my imac

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