ITunes refuses to recognize iPod

Hi all,
I had upgraded to the latest version of iTunes (7.1), but after a few weeks, it stopped loading completely. Instead, it began freezing 3/4 way through updating the library.
I wasn't able to work my way around it, so I uninstalled ver. 7 and re-installed ver 6. Since then, iTunes opens perfectly (a relief).
Problem: iTunes refuses to recognize my iPod now, saying:
"The iPod cannot be used because it requires iTunes version 7.0 or later."
Obviously, I was having trouble with 7.1 so that's not an option I'd like to explore. Suggestions would be appreciated.
BL
30G Video iPod Windows XP

I am having the exact same problem, if it is of any comfort. I have an 80GB Classic and a 512MB Shuffle (gumstick variety) and just this evening, when I plug either of them into the USB port, my Mac (G5) recognizes the iPod for a brief moment but then, a message appears saying that (I paraphrase) "an iPod has been plugged in but it cannot be identified properly. Please disconnect and try again." I do try again, and again, but nothing changes. The iPod's icon appears briefly on the desktop, as it should, but quickly vanishes as the error message pops up.
I tried resetting my larger iPod, per Apple's instructions, but that has not helped. I have restarted the computer twice, and no luck. I have just updated iTunes to the latest version; nothing.
The larger of these iPods did connect just fine, it turns out, to an iMac in the other room.
I actually had this larger iPod connected to my computer just this morning, updating its contents with some new podcasts. Ever since, and even now, it plays music and looks fine; it just won't connect.

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ITunes refuses to recognize current iPod software

Hi all,
I had upgraded to the latest version of iTunes (7.1), but after a few weeks, it stopped loading completely. Instead, it began freezing 3/4 way through updating the library. I assume that during the upgrade, the iPod firmware was also upgraded.
I wasn't able to work my way around it, so I uninstalled ver. 7 and re-installed ver 6. Since then, iTunes opens perfectly (a relief).
Problem: iTunes refuses to recognize my iPod now, saying:
"The iPod cannot be used because it requires iTunes version 7.0 or later."
Obviously, I was having trouble with 7.1 so that's not an option I'd like to explore. Suggestions would be appreciated.
BL

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
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ITunes won't recognize iPod...I've tried everything!!! HELP!!!

Hi there folks...
I am about to lose my freakin' mind. I have tried almost everything with no luck. I have a 4th gen 40gb.
My iTunes refuses to recognize my iPod. I THINK my Windows is seeing it, as when I go into My Computer, I see E: Removable Disc," which I believe is my iPod. However, when I try to right click on it, "My Computer" goes to "not responding," and I have to ctrlaltdelete to get rid of it. I have tried most of the solutions offered on this board, short of reinstalling iTunes (I'd rather not have to lose all the labeling, playlists, etc I've done).
I've tried the 5 R's, I've done the thing where you go to "processes" and end ipodservices.exe etc. I've tried the "quick fix" offered on the page of possible solutions. I can't restore it because when I try to run the updater, it just gets stuck on "initializing", and every once in a while it will say something about "internal manager error." Is there any other way to restore it?
At times, when the iPod is plugged in, I will get the "autoplay" thing with the flashlight running for a few minutes, but then nothing happens after it's done. Because the iPod displays "Do Not Disconnect" when it's in the dock, I have to shut my computer down completely in order to take it off the dock.
During this whole process, my iPod has given me stuff like the support link flashing, the folder with the "!", my library has seemingly disappeared several times but always comes back....
The strangest thing is, I brought it into work to try on my work computer, and I have ALL the exact same symptoms as on my home computer. I'm not sure what that tells us...
What in the world is going on? It's making me crazy!!!
Please help!!
Dell Inspiron 8500 Windows XP 4th Gen 40gb clickwheel

I have ALL the exact same symptoms as on my home computer.
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Hi karwilson,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPhone, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
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Upgraded to iTunes 8.1.1 and now iTunes does not recognize iPod

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Bugger!!!
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Itunes doesn't recognize ipod screen stuck on do not disconnect

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Have you worked through each of the troubleshooting steps in this  support document yet?
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ITunes REFUSES to recognize my iPod

I should probably start this post off by saying that I had NO issues whatsoever until my mother reformatted our computer last month. It's not an issue for her, because she can easily update her iPod at her office.
I have a second generation iPod that I love love love, my only issue is that now iTunes won't recognize my iPod. I'm not able to update anything. It shows up just fine in Windows, but that doesn't help me. Windows wont update my iPod for me.
I've done the 5R's more times than I can count, and iTunes will usually recognize my iPod by the fifth attempt. The catch is that, whenever iTunes finally accepts the iPod, it won't update. It will say it's updating and then I'll get an error message saying it wasn't able to connect.
My mother thinks our hard drive might be dying, does that have anything to do with it? I'm tearing my hair out over here and I know it's a terrible question to ask on the Apple board, but are there any other options I have to update my iPod with?
I'm going crazy here without being able to listen to it.
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Dell Windows XP

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
Windows XP Pro

I-tunes not kompatibel with Windows 8. Every time I want to load my Ipod or Iphone I have to change the compability to, for instance windows vista. Otherwise Itunes refuse to recognize my Ipad/phone. Can I expect that Itunes will "fix" this problem? Carin

I have problems with I-tunes and the compability with windows 8. Every time I whant to load my Ipod/Iphone Itunes doesn´t recognize the pod/phone. If I change the compability to for instance windows vista it works ok.
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carin

Hey carin205,
I would run through the troubleshooting steps in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Regards,
Delgadoh

I've done most I could think of, iTunes refuses to recognize 4 GB Nano

I have the constant "Do Not Connect" screen on my new 4GB Nano.
My wife previously used this computer for her iPod Mini. Before installing the new Nano, I removed iTunes from the computer. Then installed off the Nano's CD. I updated both iTunes and the iPod.
My computer recognizes the Nano as a "Removable Disk." iTunes, however, refuses to recognize it. I have loaded music into iTunes and that will play, but the Nano never works.
So, I unistalled iTunes, then reinstalled off the downloaded version that I saved to my desktop. Still no go.
Then I tried all the steps on iPod shows up in Windows, but not in iTunes -- to no avail.
So, I uninstalled and then reinstalled, without any success. I have reset the Nano several times. I have unplugged the Nano as well.
Any suggestions would be greatly appreciated. I'm thinking about returning this on for another Nano, and then throwing in the towel.
By the way, I was able to intall another 4GB Nano on my wife's new computer with no problems. The other computer doesn't want to recognize my Nano either.
Any help would be greatly appreciated.

Wow... the exact same thing has happened to me. First i bought a 2GB iPod Nano from Costco... installed perfectly and I had no problems. The next day I spotted the 4GB Nano and exchanged my 2GB for the 4GB (my sister also puchased and exanged one at the same time as me). My sister hasn't run the iPod software update, and her's works fine. I, meanwhile, installed it onto my iPod... now iTunes doesn't recognize my 4GB nano, and windows only recognizes it at a removable disk. I'm trying to rename the drive letter, but everytime i attempt ANYTHING to do with the nano my computer will freeze. Anyways, I took that one back to Costco and got another one. Yet, being absolutely stupid, I once again installed the update (this was when i thought the iPod was just faulty). I'm stuck in the exact same situation. Again. I've gone through 3 ipods in two days. So, the moral of the story is DON'T INSTALL THE NEW SOFTWARE ON 4GB NANOS! :'( ... Thanks for the warning Apple! Even your website is faulty!
P.S. Buy your iPods at Costco! They are amazing to their customers! (At least my location)

ITunes refuses to acknowledge ipod

I have a 3rd Gen iPod and have been relatively happy with it, until today, when I connected it to its USB cable and iTunes told me that Gremlin had been corrupted & I should re-connect him; no big deal. I did, then re-connected him as I usually do. Unfortunately, iTunes now refuses to admit Gremlin is there. Gremlin says he is syncing, my desktop has his icon, but no pod when I look at the Devices menu. I have
1)restarted pod. Icon re-appears on desktop, Gremlin believes he is syncing, iTunes is still not caring.
2)changed USB cable from hub to laptop directly. No change.
3)I have tried connecting him with one of the other pods USB cables: no dice.
4)changed the port in the USB hub. Nope.
I am running the latest version of iTunes already, and can't really restore him since iTunes won't recognize him. This is worse than the time Gremlin believed he was in Cardiff, no matter what his clock settings said; especially since I use him to run all my podcasts.

Hello Sara,
And welcome to Apple Discussions!
It sounds like you have tried most of the suggestions in this article, but it wouldn't hurt to check the rest of them.
http://support.apple.com/kb/TS1410
Otherwise, several users who have experienced this same issue were able to reformat their iPod via *Disk Utility* and doing so helped iTunes recognize the iPod after the reformat was complete. For instructions on how to do this, see this article of mine.
http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
B-rock

ITunes won't recognize iPod Nano (1GB, 1st generation)

I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

ITunes refuses to recognize iPod

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