ITunes REFUSES to recognize my iPod

I should probably start this post off by saying that I had NO issues whatsoever until my mother reformatted our computer last month. It's not an issue for her, because she can easily update her iPod at her office.
I have a second generation iPod that I love love love, my only issue is that now iTunes won't recognize my iPod. I'm not able to update anything. It shows up just fine in Windows, but that doesn't help me. Windows wont update my iPod for me.
I've done the 5R's more times than I can count, and iTunes will usually recognize my iPod by the fifth attempt. The catch is that, whenever iTunes finally accepts the iPod, it won't update. It will say it's updating and then I'll get an error message saying it wasn't able to connect.
My mother thinks our hard drive might be dying, does that have anything to do with it? I'm tearing my hair out over here and I know it's a terrible question to ask on the Apple board, but are there any other options I have to update my iPod with?
I'm going crazy here without being able to listen to it.
Dell? Windows XP
Dell Windows XP

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
  Windows XP Pro  

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    i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
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