ITunes refuses to work if PC is not disconnected from the internet

I don't open iTunes very often, only when I feel the need to sync my iPad Mini. I just opened the program today after not using it since maybe December, when it all worked fine (I run on Windows XP) and it only ran for about two seconds before suddenly crashing without a warning or error message. I've already tried troubleshooting on apple's website and even completely removed and reinstalled all iTunes components and actual program but nothing worked except one thing: disconnecting my computer from the internet, which allowed iTunes to run fine. Naturally, I can't work as I should be with it while offline (store, Apple ID. Etc. are not available). Please help.

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http://support.apple.com/kb/HT2727

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ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, 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Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} 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Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span 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$.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"Ø§Ù„Ù…ÙˆØ¶ÙˆØ¹ Ø§Ù„Ù…ØØ¯Ø¯ ØºÙŠØ± Ù…ØªÙˆÙØ± ØØ§Ù„ÙŠÙ‹Ø§.",CONNECT_TO_INTERNET:'ØªØ£ÙƒØ¯ Ù…Ù† Ø§Ù„Ø§ØªØµØ§Ù„ Ø¨Ø§Ù„Ø¥Ù†ØªØ±Ù†Øª. 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Per obtenir ajuda sobre com establir connexiÃ³, seleccioneu el menÃº Apple > PreferÃ¨ncies del Sistema i feu clic a Xarxa i, desprÃ©s, a Assistent.\nSi esteu connectat a Internet perÃ² el contingut no apareix, proveu-ho de nou mÃ©s endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"CancelÂ·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicaciÃ³ destacada","Go to the homepage":"VÃ©s a la pÃ gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda mÃ©s actualitzadaâ€¦","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opiniÃ³.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pÃ gina anterior","Show the next page":"Mostra la pÃ gina segÃ¼ent",Show:"Mostrar","Was this page helpful?":"Us ha resultat Ãºtil aquesta pÃ gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"VybranÃ© tÃ©ma nenÃ k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, Å¾e jste pÅ™ipojeni k Internetu. Chcete-li nÃ¡povÄ›du pro pÅ™ipojenÃ, pouÅ¾ijte pÅ™Ãkaz PÅ™edvolby systÃ©mu zÂ nabÃdky Apple, kliknÄ›te na SÃÅ¥ aÂ potÃ© na â€žPrÅ¯vodceâ€œ.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"VÃ½sledky hledÃ¡nÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NÃ¡povÄ›da pro doporuÄenÃ© aplikace","Go to the homepage":"OtevÅ™Ãt domovskou strÃ¡nku","Help for:":"NÃ¡povÄ›da pro:",Hide:"SkrÃ½t",Home:"Plocha","Loading latest help...":"NaÄÃtÃ¡nÃ nejnovÄ›jÅ¡Ã nÃ¡povÄ›dyâ€¦","Other applications":"JinÃ© aplikace","Recent applications":"PoslednÃ aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nÃ¡m svÅ¯j nÃ¡zor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit mÃ©nÄ›","Show the previous page":"Zobrazit pÅ™edchozÃ strÃ¡nku","Show the next page":"Zobrazit dalÅ¡Ã strÃ¡nku",Show:"Zobrazit","Was this page helpful?":"Pomohla vÃ¡m tato strÃ¡nka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgÃ¦ngeligt",CONNECT_TO_INTERNET:"SÃ¸rg for, at der er oprettet forbindelse til internettet. VÃ¦lg Apple > Systemindstillinger, klik pÃ¥ NetvÃ¦rk, og klik derefter pÃ¥ â€œHjÃ¦lp migâ€ for at fÃ¥ hjÃ¦lp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prÃ¸ve igen senere.","%@ Search Results":"%@ sÃ¸geresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"HjÃ¦lp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"IndlÃ¦ser den nyeste hjÃ¦lpâ€¦","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"SÃ¸g","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis fÃ¦rre","Show the previous page":"Vis forrige side","Show the next page":"Vis nÃ¦ste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewÃ¤hlte Thema ist derzeit nicht verfÃ¼gbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. WÃ¤hlen Sie â€žAppleâ€œ > â€žSystemeinstellungenâ€œ, klicken Sie auf â€žNetzwerkâ€œ und dann auf â€žAssistentâ€œ, wenn Sie Hilfe benÃ¶tigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen kÃ¶nnen, versuchen Sie es zu einem spÃ¤teren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"SchlieÃŸen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe fÃ¼r:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"NÃ¤chste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nÃ¼tzlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Î•Î»Î»Î·Î½Î¹ÎºÎ¬"},u i:{TOPIC_UNAVAILABLE:"Î‘Ï…Ï„Î®Î½ Ï„Î· ÏƒÏ„Î¹Î³Î¼Î®, Ï„Î¿ ÎµÏ€Î¹Î»ÎµÎ³Î¼ÎÎ½Î¿ Î¸ÎÎ¼Î± Î´ÎµÎ½ ÎµÎ¯Î½Î±Î¹ Î´Î¹Î±Î¸ÎÏƒÎ¹Î¼Î¿",CONNECT_TO_INTERNET:"Î’ÎµÎ²Î±Î¹Ï‰Î¸ÎµÎ¯Ï„Îµ ÏŒÏ„Î¹ ÎµÎ¯ÏƒÏ„Îµ ÏƒÏ…Î½Î´ÎµÎ´ÎµÎ¼ÎÎ½Î¿Î¹ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿. Î“Î¹Î± Î²Î¿Î®Î¸ÎµÎ¹Î± Î¼Îµ Ï„Î· ÏƒÏÎ½Î´ÎµÏƒÎ·, ÎµÏ€Î¹Î»ÎÎ¾Ï„Îµ Ï„Î¿ Î¼ÎµÎ½Î¿Ï Apple > Â«Î ÏÎ¿Ï„Î¹Î¼Î®ÏƒÎµÎ¹Ï‚ ÏƒÏ…ÏƒÏ„Î®Î¼Î±Ï„Î¿Ï‚Â», ÎºÎ¬Î½Ï„Îµ ÎºÎ»Î¹Îº ÏƒÏ„Î¿ Â«Î”Î¯ÎºÏ„Ï…Î¿Â» ÎºÎ±Î¹ Î¼ÎµÏ„Î¬ ÏƒÏ„Î¿ Â«Î˜ÎÎ»Ï‰ Î²Î¿Î®Î¸ÎµÎ¹Î±Â».\nÎ•Î¬Î½ ÏƒÏ…Î½Î´ÎµÎ¸ÎµÎ¯Ï„Îµ ÏƒÏ„Î¿ Î”Î¹Î±Î´Î¯ÎºÏ„Ï…Î¿ ÎºÎ±Î¹ Ï„Î¿ Ï€ÎµÏÎ¹ÎµÏ‡ÏŒÎ¼ÎµÎ½Î¿ Î´ÎµÎ½ ÎµÎ¼Ï†Î±Î½Î¯Î¶ÎµÏ„Î±Î¹ Î±ÎºÏŒÎ¼Î·, Î´Î¿ÎºÎ¹Î¼Î¬ÏƒÏ„Îµ Î¾Î±Î½Î¬ Î±ÏÎ³ÏŒÏ„ÎµÏÎ±.","%@ Search Results":"%@ Î±Ï€Î¿Ï„ÎµÎ»ÎÏƒÎ¼Î±Ï„Î± Î±Î½Î±Î¶Î®Ï„Î·ÏƒÎ·Ï‚","Apple applications":"Î•Ï†Î±ÏÎ¼Î¿Î³ÎÏ‚ Apple",Cancel:"Î‘ÎºÏÏÏ‰ÏƒÎ·","Change Language":"Î‘Î»Î»Î±Î³Î® Î³Î»ÏŽÏƒÏƒÎ±Ï‚",Close:"ÎšÎ»ÎµÎ¯ÏƒÎ¹Î¼Î¿","Featured application help":"Î’Î¿Î®Î¸ÎµÎ¹Î± Ï€ÏÎ¿Ï„ÎµÎ¹Î½ÏŒÎ¼ÎµÎ½Ï‰Î½ ÎµÏ†Î±ÏÎ¼Î¿Î³ÏŽÎ½","Go to the homepage":"ÎœÎµÏ„Î¬Î²Î±ÏƒÎ· ÏƒÏ„Î·Î½ Î±ÏÏ‡Î¹ÎºÎ® ÏƒÎµÎ»Î¯Î´Î±","Help for:":"Î’Î¿Î®Î¸ÎµÎ¹Î± Î³Î¹Î±:",Hide:"Î‘Ï€ÏŒÎºÏÏ…ÏˆÎ·",Home:"Î‘Ï†ÎµÏ„Î·ÏÎ¯Î±","Loading latest help...":"Î“Î¯Î½ÎµÏ„Î±Î¹ Ï†ÏŒÏÏ„Ï‰ÏƒÎ· Ï„Î·Ï‚ Ï€Î¹Î¿ Ï€ÏÏŒÏƒÏ†Î±Ï„Î·Ï‚ Î’Î¿Î®Î¸ÎµÎ¹Î±Ï‚â€¦","Other applications":"Î†Î»Î»ÎµÏ‚ ÎµÏ†Î±ÏÎ¼Î¿Î³ÎÏ‚","Recent applications":"Î ÏÏŒÏƒÏ†Î±Ï„Î· ÎµÏ†Î±ÏÎ¼Î¿Î³Î®",Search:"Î‘Î½Î±Î¶Î®Ï„Î·ÏƒÎ·","Send feedback.":"Î£Ï„ÎµÎ¯Î»ÎµÏ„Îµ ÏƒÏ‡ÏŒÎ»Î¹Î±.","Show all":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· ÏŒÎ»Ï‰Î½","Show less":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Î»Î¹Î³ÏŒÏ„ÎµÏÏ‰Î½","Show the previous page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ Ï€ÏÎ¿Î·Î³Î¿ÏÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚","Show the next page":"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ· Ï„Î·Ï‚ ÎµÏ€ÏŒÎ¼ÎµÎ½Î·Ï‚ ÏƒÎµÎ»Î¯Î´Î±Ï‚",Show:"Î•Î¼Ï†Î¬Î½Î¹ÏƒÎ·","Was this page helpful?":"Î‰Ï„Î±Î½ Ï‡ÏÎ®ÏƒÎ¹Î¼Î· Î±Ï…Ï„Î® Î· ÏƒÎµÎ»Î¯Î´Î±;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure youâ€™re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click â€œAssist me.â€\nIf youâ€™re connected to the Internet, and the content still doesnâ€™t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"EspaÃ±ol"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no estÃ¡ disponible en estos momentos",CONNECT_TO_INTERNET:"AsegÃºrese de que estÃ¡ conectado a Internet. Si necesita ayuda para conectarse, seleccione menÃº Apple > Preferencias del Sistema, haga clic en Red y, a continuaciÃ³n, haga clic en Asistente.\nSi ya estÃ¡ conectado a Internet pero no se muestra el contenido del tema, intÃ©ntelo de nuevo mÃ¡s tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicaciÃ³n destacada","Go to the homepage":"Ir a la pÃ¡gina de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda mÃ¡s recienteâ€¦","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opiniÃ³n.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la pÃ¡gina anterior","Show the next page":"Mostrar la pÃ¡gina siguiente",Show:"Mostrar","Was this page helpful?":"Â¿Le ha resultado Ãºtil esta pÃ¡gina?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tÃ¤llÃ¤ hetkellÃ¤ kÃ¤ytettÃ¤vissÃ¤",CONNECT_TO_INTERNET:"Varmista, ettÃ¤ olet yhteydessÃ¤ internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > JÃ¤rjestelmÃ¤asetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessÃ¤ internetiin, mutta sisÃ¤ltÃ¶ ei silti tule nÃ¤kyviin, yritÃ¤ myÃ¶hemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltÃ¤",Close:"Sulje","Featured application help":"EsittelyssÃ¤ olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"KÃ¤tke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjettaâ€¦","Other applications":"Muut ohjelmat","Recent applications":"Ã„skeiset ohjelmat",Search:"Etsi","Send feedback.":"LÃ¤hetÃ¤ palautetta.","Show all":"NÃ¤ytÃ¤ kaikki","Show less":"NÃ¤ytÃ¤ vÃ¤hemmÃ¤n","Show the previous page":"NÃ¤ytÃ¤ edellinen sivu","Show the next page":"NÃ¤ytÃ¤ seuraava sivu",Show:"NÃ¤ytÃ¤","Was this page helpful?":"Oliko tÃ¤stÃ¤ sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"FranÃ§ais"},ui:{TOPIC_UN AVAILABLE:"La rubrique sÃ©lectionnÃ©e est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous dâ€™Ãªtre connectÃ© Ã Internet. Pour obtenir de lâ€™aide pour vous connecter, choisissez le menu PommeÂ > PrÃ©fÃ©rences SystÃ¨me, cliquez sur RÃ©seau puis sur Assistant.\nSi vous Ãªtes connectÃ© Ã Internet, mais que le contenu ne sâ€™affiche toujours pas, rÃ©essayez ultÃ©rieurement.","%@ Search Results":"%@ rÃ©sultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de lâ€™application actuelle","Go to the homepage":"Aller Ã la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de lâ€™Aide la plus rÃ©centeâ€¦ ","Other applications":"Autres applications","Recent applications":"Applications rÃ©centes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page prÃ©cÃ©dente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvÃ© cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"×¢×‘×¨×™×ª"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• ×–×ž×™×Ÿ ×›×¢×ª.",CONNECT_TO_INTERNET:"×•×“×/×™ ×©×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜. ×œ×¢×–×¨×” ×‘× ×•×©× ×”×ª×—×‘×¨×•×ª, ×‘×—×¨/×™ ×ª×¤×¨×™×˜ Apple > ×´×”×¢×“×¤×•×ª ×”×ž×¢×¨×›×ª×´, ×œ×—×¥/×™ ×¢×œ ×´×¨×©×ª×´ ×•×‘×—×¨×™ ×´×¢×–×•×¨ ×œ×™×´.\n×× ×”×™× ×š ×ž×—×•×‘×¨/×ª ×œ××™× ×˜×¨× ×˜, ×•×‘×›×œ ×–××ª ×”×ª×•×›×Ÿ ××™× ×• ×ž×•×¤×™×¢, × ×¡×”/×™ ×©×•×‘ ×ž××•×—×¨ ×™×•×ª×¨.","%@ Search Results":"%@ ×ª×•×¦××•×ª","Apple applications":"×™×™×©×•×ž×™ Apple",Cancel:"×‘×™×˜×•×œ","Change Language":"×”×—×œ×£/×™ ×©×¤×”",Close:"×¡×’×•×¨","Featured application help":"×¢×–×¨×” ×‘× ×•×©× ×”×™×™×©×•×ž×™× ×”×ž×•×ž×œ×¦×™×","Go to the homepage":"×¢×‘×•×¨ ××œ ×“×£ ×”×‘×™×ª","Help for:":"×¢×–×¨×” ×‘× ×•×©×:",Hide:"×”×¡×ª×¨",Home:"×‘×™×ª","Loading latest help...":"×˜×•×¢×Ÿ ××ª ×§×‘×¦×™ ×”×¢×–×¨×” ×”×—×“×©×™× ×‘×™×•×ª×¨â€¦","Other applications":"×™×™×©×•×ž×™× ××—×¨×™×","Recent applications":"×™×™×©×•×ž×™× ××—×¨×•× ×™×",Search:"×—×™×¤×•×©","Send feedback.":"×©×œ×—/×™ ×ž×©×•×‘.","Show all":"×”×¦×’ ×”×›×•×œ","Show less":"×”×¦×’ ×¤×—×•×ª","Show the previous page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×§×•×“×","Show the next page":"×”×¦×’ ××ª ×”×¢×ž×•×“ ×”×‘×",Show:"×”×¦×’","Was this page helpful?":"×”×× ×¢×ž×•×“ ×–×” ×¢×–×¨ ×œ×š?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoÄ‡ pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na MreÅ¾a i zatim na "PomoÄ‡".\nAko ste spojeni na internet i sadrÅ¾aj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraÅ¾ivanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"PomoÄ‡ za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na poÄetnu stranicu","Help for:":"PomoÄ‡ za:",Hide:"Sakrij",Home:"PoÄetna stranica","Loading latest help...":"UÄitavanje najnovijih datoteka pomoÄ‡iâ€¦","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"PretraÅ¾i","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"PrikaÅ¾i sve","Show less":"PrikaÅ¾i manje","Show the previous page":"PrikaÅ¾i prethodnu stranicu","Show the next page":"PrikaÅ¾i sljedeÄ‡u stranicu",Show:"PrikaÅ¾i","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelÃ¶lt tÃ©makÃ¶r jelenleg nem Ã©rhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djÃ¶n meg rÃ³la, hogy csatlakozik az internethez. Ha segÃtsÃ©gre van szÃ¼ksÃ©ge, vÃ¡lassza az Apple menÃ¼ > RendszerbeÃ¡llÃtÃ¡sok menÃ¼pontot, kattintson a HÃ¡lÃ³zat, majd a â€žSegÃtsÃ©g kÃ©rÃ©seâ€ elemre.\nHa csatlakozik az internethez, Ã©s a tartalom tovÃ¡bbra sem jelenik meg, prÃ³bÃ¡lja meg kÃ©sÅ‘bb.","%@ Search Results":"%@ keresÃ©si eredmÃ©ny","Apple applications":"Apple alkalmazÃ¡sok",Cancel:"MÃ©gsem","Change Language":"Nyelv mÃ³dosÃtÃ¡sa",Close:"BezÃ¡rÃ¡s","Featured application help":"Kiemelt alkalmazÃ¡ssÃºgÃ³","Go to the homepage":"UgrÃ¡s a kezÅ‘dlapra","Help for:":"SÃºgÃ³ a kÃ¶vetkezÅ‘hÃ¶z:",Hide:"ElrejtÃ©s",Home:"FÅ‘gomb","Loading latest help...":"LegÃºjabb sÃºgÃ³ betÃ¶ltÃ©seâ€¦","Other applications":"EgyÃ©b alkalmazÃ¡sok","Recent applications":"LegutÃ³bbi alkalmazÃ¡sok",Search:"KeresÃ©s","Send feedback.":"VisszajelzÃ©s kÃ¼ldÃ©se","Show all":"Az Ã¶sszes megjelenÃtÃ©se","Show less":"Kevesebb megjelenÃtÃ©se","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtÃ©se","Show the next page":"KÃ¶vetkezÅ‘ oldal megjelenÃtÃ©se",Show:"MegjelenÃtÃ©s","Was this page helpful?":"Hasznosnak talÃ¡lta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik â€œBantu saya.â€\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaruâ€¦","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non Ã¨ al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su â€œAiutamiâ€.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova piÃ¹ tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto piÃ¹ recenteâ€¦","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"æ—¥æœ¬èªž"},ui:{TOPI C_UNAVAILABLE:"é¸æŠžã—ãŸãƒˆãƒ”ãƒƒã‚¯ã¯ç¾åœ¨åˆ©ç”¨ã §ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"ã‚¤ãƒ³ã‚¿ãƒ¼ãƒ&#14 1;ãƒƒãƒˆã«æŽ¥ç¶šã—ã¦ã„ã‚‹ã“ã¨ã‚’ç¢ºèªã —ã¦ãã ã•ã„ã€‚æŽ¥ç¶šã«ã¤ã„ã¦èª¿ã¹ãŸã&# 129;„ã¨ãã¯ã€ã‚¢ãƒƒãƒ—ãƒ«ãƒ¡ãƒ‹ãƒ¥ãƒ¼ï¼žã€Œã‚·ã‚¹ãƒ †ãƒ ç’°å¢ƒè¨å®šã€ã¨é¸æŠžã—ã€ã€Œãƒãƒƒãƒˆãƒ¯ãƒ¼ã ‚¯ã€ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¦ã‹ã‚‰ã€Œã‚¢ã‚·ã‚¹ã‚¿ãƒ³ãƒˆã€&#141 ;ã‚’ã‚¯ãƒªãƒƒã‚¯ã—ã¾ã™ã€‚\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ã¦ã„ã‚‹ã®ã«ã‚³ãƒ³ãƒ†ãƒ³ãƒ„ãŒè¡¨ç¤ºã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã&#12 9; ã•ã„ã€‚","%@ Search Results":"%@ ä»¶ã®æ¤œç´¢çµæžœ","Apple applications":"Apple ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Cancel:"ã‚ãƒ£ãƒ³ã‚»ãƒ«","Change Language":"è¨€èªžã‚’å¤‰æ›´",Close:"é–‰ã˜ã‚‹","Featured application help":"ãŠå‹§ã‚ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³ãƒ˜ãƒ«ãƒ—","Go to the homepage":"ãƒ›ãƒ¼ãƒ ãƒšãƒ¼ã‚¸ã«ç§»å‹•","Help for:":"è¡¨ç¤ºä¸ã®ãƒ˜ãƒ«ãƒ—ï¼š",Hide:"éš ã™",Home:"ãƒ›ãƒ¼ãƒ ","Loading latest help...":"æœ€æ–°ã®ãƒ˜ãƒ«ãƒ—ã‚’èªã¿è¾¼ã¿ä¸...","Other applications":"ã»ã‹ã®ã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³","Recent applications":"æœ€è¿‘ä½¿ã£ãŸã‚¢ãƒ—ãƒªã‚±ãƒ¼ã‚·ãƒ§ãƒ³",Search:"æ¤œç´ ¢","Send feedback.":"ãƒ•ã‚£ãƒ¼ãƒ‰ãƒãƒƒã‚¯ã‚’é€ä¿¡","Show all":"ã™ã¹ã¦ã‚’è¡¨ç¤º","Show less":"ä¸€éƒ¨ã‚’è¡¨ç¤º","Show the previous page":"å‰ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º","Show the next page":"æ¬¡ã®ãƒšãƒ¼ã‚¸ã‚’è¡¨ç¤º",Show:"è¡¨ç¤º","Was this page helpful?":"ã“ã®ãƒšãƒ¼ã‚¸ã¯å½¹ç«‹ã¡ã¾ã—ã&#12 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"í•œê¸€"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” í˜„ìž¬ ì‚¬ìš©í• ìˆ˜ ì—†ìŠµë‹ˆë‹¤.",CONNECT_TO_INTERNET:"ì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆëŠ”ì§€ í™•ì¸í•˜ì‹ì‹œì˜¤. ì—°ê²°ì— ëŒ€í•œ ë„ì›€ë§ì€ Apple ë©”ë‰´ > ì‹œìŠ¤í…œ í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ í´ë¦í•œ ë‹¤ìŒ â€œë„ì™€ì£¼ì„¸ìš”â€ë¥¼ í´ë¦í•˜ì‹ì‹œì˜¤.\nì¸í„°ë„·ì— ì—°ê²°ë˜ì–´ ìžˆì§€ë§Œ í•´ë‹¹ ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ ë‚˜íƒ€ë‚˜ì§€ ì•ŠëŠ” ê²½ìš° ë‚˜ì¤‘ì— ë‹¤ì‹œ ì‹œë„í•´ë³´ì‹ì‹œì˜¤.","%@ Search Results":"%@ê°œì˜ ê²€ìƒ‰ ê²°ê³¼","Apple applications":"Apple ì‘ìš© í”„ë¡œê·¸ëž¨",Cancel:"ì·¨ì†Œ","Change Language":"ì–¸ì–´ ë³€ê²½",Close:"ë‹«ê¸°","Featured application help":"ì¶”ì²œ ì‘ìš© í”„ë¡œê·¸ëž¨ ë„ì›€ë§","Go to the homepage":"í™ˆíŽ˜ì´ì§€ë¡œ ì´ë™","Help for:":"ë„ì›€ë§:",Hide:"ê°€ë¦¬ê¸°",Home:"í™ˆ","Loading latest help...":"ìµœì‹ ë„ì›€ë§ ë¶ˆëŸ¬ì˜¤ëŠ” ì¤‘...","Other applications":"ê¸°íƒ€ ì‘ìš© í”„ë¡œê·¸ëž¨","Recent applications":"ìµœê·¼ ì‚¬ìš© ì‘ìš© í”„ë¡œê·¸ëž¨",Search:"ê²€ìƒ‰","Send feedback.":"í”¼ë“œë°± ë³´ë‚´ê¸°.","Show all":"ëª¨ë‘ ë³´ê¸°","Show less":"ê°„ë‹¨ížˆ ë³´ê¸°",Show:"ë³´ê¸°","Show the previous page":"ì´ì „ íŽ˜ì´ì§€ ë³´ê¸°","Show the next page":"ë‹¤ìŒ íŽ˜ì´ì§€ ë³´ê¸°","Was this page helpful?":"ì´ íŽ˜ì´ì§€ê°€ ë„ì›€ì´ ë˜ì…¨ìŠµë‹ˆê¹Œ?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik â€œBantu saya.â€\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nog

Hi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian

Having upgarded to Firefox 5 my desktop will not download from the Internet, it's working on my lap top with the same version and Norton 360

I am trying to download a System scan from http://www.crucial.com/uk/systemscanner/ but its only downloading the shortcut logo, not the scan. It works on my Laptop with the same Firefox upgrades and Norton 360. This has only happened since I upgraded to V5.0

Hi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian

My new Officejet Pro 8500a on a Windows XP machine will not print from the Internet.

I just purchased and installed an Officejet Pro 8500a all-in-one and everything seems to work fine except that the maachine will not print from the internet. I use Windows XP home and and the Firefox browser. The printer is connected directly to the computer, and is not directly connected to the Internet or any other network.

The Officejet 8500 printers take individual ink cartridges (IIC); that machine requires that all cartridges be installed to ensure that the printhead does not get damaged. Ink is used in the printer not just for printing, but maintain the printer and the printhead. One can reduce the amount of color ink the printer uses by changing the printer settings to Grayscale or use black ink only. Page 34 of the user manual shows how one can change those settings when printing documents. For further information on how ink is used in the printer; one can look as this page here where it goes into detail on the different ways that ink is used in the printer.
I would just replace the color cartridge that the printer indicates needs replacing when the machine alerts you to low ink. I would not replace all colors at once when only one is in need of replacing.
I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

Why does my Apple TV disconnect from the internet while Im watching Netflix? If I reboot my Apple TV, it seems to stay connected longer, but it still disconnnects me from my Wifi every 10 mins or so. I am not connected thru the eathernet cable.

Why does my Apple TV disconnect from the internet while Im watching Netflix? If I reboot my Apple TV, it seems to stay connected longer, but it still disconnnects me from my Wifi every 10 mins or so. I am not connected thru the eathernet cable.

If you try by Ethernet you can verify if the issue is with your WiFi network or if your appletv is defect as most users do not suffer as you do

Unable to update devices, receiving error 3014 on iTunes, and device via wifi is stating "Not connected to the internet", when it has an active internet connection

Hi,
I have been encountering this issue and I have run out of ideas as to what would be causing this error. On numerous apple devices for our business I will receive an error 3014 when updating a device via iTunes, and this is after the software update downloads. When attempting to update the device over wifi it states that the device is not connected to the internet, when I ensured that the device has active internet connectivity.
Our business uses a Juniper firewall, which I thought might have been the initial cause of the issue, however I have ensured that ports 80 and 443 have full traffic flow and nothing blocking it, and I've also exempted all *.apple.com websites that I could find listed online.
I have also tried deleting the host files on the computer I am using to circumvent the issue.
If anyone could shed some light on what I can do to resolve this, that would be appreciated.

Hi evanVIT,
Welcome to the Apple Support Communities!
I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Cheers,
Joe

I am on iTunes and it is saying I am not connected to the internet but I am.

Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...

Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided.

My wireless printer is not working since i allowed hp updates from the internet with no solution

I accepted upgrades from the internet for my printer HP Photosmart 5510 series; now I cannot print anything not even a test page. What are my options and how can this issue be solved?

Hi,
My suggestion: rollback or backout the updates using Windows Restore. To help us answer question quicker, please read this:
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/Welcome-Get-started-here/td-p/699035
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP PSC 1350 Series Printer will NOT print from the internet ~ but will print a word document.

I have an HP PSC all-in-one PSC 1350 Series printer.
the operating system is Windows XP to the computer it's USB connected to.
Earlier this week I was having troubles with the WIFI and IT helpers changed setting on the modem and the router.
Still wouldn't work, so a new router is being sent to me.
To use the internet, I currently have the ethernet cord directed connected to the computer.
These past few days the printer worked both printing word documents AND print jobs from the internet.
NOW IT WILL PRINT NOTHING FROM THE INTERNET. (ex: email messages, invoices, statements etc)
I've tried again after restarting the computer, unplugging and restarting the printer and still it won't work.
The tiny printer icon appears briefly in the bottom tool bar, acting like it wants to print, but then nothing happens.
Please advise.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Is it safer to disconnect from the internet (DSL) when not in use?

I just got Verizon DSL service and I was wondering for security if it's safer to disconnnect from the internet (but keeping the router/modem on so that just the DSL LED is on) when I'm not using it to protect my computer from hackers and to protect the router/modem from being used by unauthorized people. I already set the router/modem to not broadcast the SSID (maybe disconnecting the internet would be overkill after that?) and I changed the Firewall settings to medium.

Just lock your router's Wireless end down with a WPA2-AES encrypted connection as the security (change from WEP or WPA if need be) and use a strong passkey on the Wireless network. SSIDs can still be sniffed out of the air but many people are unlikely to do that. The router itself has a Backdoor which allows Verizon to access it whenever the modem shows it is online (could be at boot, could be overnight, whenever) but otherwise, if you're afriad that there may be a risk of leaving the router on, I suppose it doesn't hurt to disconnect it. But, either way I would say you don't much to worry about. There isn't much for them to get, and if your computer is off it shouldn't be accessible. Wake on LAN is the exception but the router won't pass such packets in a general stance without being set up to do so.
I've had my modem and router on and connected for years and have ran all sorts of applications on the connection. There isn't much to worry about.
========
The first to bring me 1Gbps Fiber for $30/m wins!

HP Office Jet Pro 8600 Plus. Will not print from the internet

Hello all
Today my printer decided to 'throw' up a blank page ontop of the internet page I was trying to print.
I asked the printer to print from the right hand mouse button drop down menu, then, 'print'.
Then the white page pops up . You can see the internet around the edges.
The printer will print my own docs and photos.
Maybe I altered something in the settings this morning but I can't remember what I did?
Has anyone any ideas? I do hope so . Thank-You Redocean
This question was solved.
View Solution.

Hi @Redocean
What Browser are you using? Can you try another Browser and let me know if you can print properly please?
I look forward to hearing from you and working towards a solution.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My Itunes say's im not connected to the internet when trying to update my iphone?

Hi,
When ever i try to update my iphone software through itunes it is telling me i am not connected to the internet? I can download music from the store and podcasts. I have tryed turning of my firewall but to no avil.

In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Firefox goes into work off line mode and will not connect to the internet

Firefox randomly disconnects from the internet. The work off line option is somehow checked and when un- checked Firefox will still not connect. A re-boot of the computer most often solves the problem. This is new and I have not made any changes recently. Running Fox 3.6.3

Thank you Moses. I had three add ons that I wasn"t using and after removing them I have not seen the problem again. Thanks again for your help.

WHy can't I play music that is in the cloud when I am not connected to the internet

In Itunes on my PC, if I am not connected to the internet I am not able to play tunes I have downloaded from Itunes. I can only play tunes that I loaded from CD's onto my computer. What is up with that? Can I bypass this restriction?

If they have been downloaded them you do not need an internet connection.

HT201415 My new i pad keeps disconnecting me from the internet not sure why.

Recently purchased the i pad and keeps disconnecting from the internet? Not sure why?
Shaun

MacBook Pro (Late 2008 and 2009) forums are here:
http://discussions.apple.com/category.jspa?categoryID=251

ITunes refuses to work if PC is not disconnected from the internet

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