ITunes rejects password

I am logged into my iTunes account, but if I try to purchase an app or music, iTunes rejects my password. I have to reenter it several times, or pretend to "change" my password in order to make a purchase. Any suggestions on how to correct this? The computer is authorized.
Thanks!

Same problem erver since updating to latest itunes.
Only solution  I have managed so far is to close itunes, reopen and  immediately purchase an item.It seems to accept the password at this  point once. After the 15min log in period you have to repeat the  process. Apple support are no help as they simply suggest updating your  account details. I have done this and it has had no effect.
This is just itunes all other logins on my mac work

Similar Messages

  • I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!!  what am I doing wrong, who do I ask for help

    I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!!  what am I doing wrong, who do I ask for help?

    Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification  (it may still ask - mine does - but you should just be able to click through the buttons without problems).
    Hope this helps.

  • HT201303 Is there a difference between the apple store id password and apple iTunes store password?

    I know my apple id password.  When I try to log into my apple tv, it asks for my apple iTunes store password and when I enter my apple store password, it is rejected.  I tried to change my apple iTunes store password to the same as my apple id password and it says I have previously used that password which leads me to believe they are the same but then why does apple tv not accept it?

    The boxed versions are installed at the same time and have shared auxiliary files. When you buy them through the Mac App Store they are installed individually and the auxiliary files that they could share are installed individually, so there is duplication and they take up a bit more room.
    And as Kappy says, you cannot update them through the MAS, the boxed set must be updated through Software Update.

  • What to do when your iPad keeps asking for the iTunes Store Password

    I was using my iPad last night when it just started asking for my iTunes store password and I was browsing the web in safari. I just entered it and scratched my head. Later I was playing a game - the same prompt interrupted the game.
    http://skitch.com/mbrad/dru2p/full-screen
    It happened about five times before I finally went to the settings app and signed out of the app store. I don't think it's related to any one app since the prompt was happening at seemingly random intervals no matter what I was doing (even on the home screen with no app "running")
    Signing out seems to have corrected the problem. Apps still run and I will try signing in again later once I need to download anything. I haven't done much other than update 5 apps earlier in the day.
    Does anyone else have experience on what caused this?
    Here's what it's not:
    1) Time - I checked the date/time on the iPad - they were within seconds of my mac which sets time automatically on the internet.
    2) Password wrong - I downloaded a free app from the store app on the device after entering the password - so the password was fine for a purchase/download after the prompt. (Yet the prompt came back again within 30 minutes)
    Thanks,
    Mike

    Thanks for the suggestion! I did have two downloads for free songs I got from a card at Starbucks. They started but never came on my iPad (and that was 4 days ago). The store error is happening only yesterday - possible but a long time after the "failed download". I just got those songs after your suggestion on my mac by checking for available downloads. Maybe that was the root cause?
    Add rebooting to "here's what it's not" - I forgot to write that down. Also - I was not interested in restoring the iPad - like taking a firehose to water a flower, that certainly would fix it at cost of overkill. (and maybe only until the backup was restored if the file causing the issue is something that would be backed up).
    The problem seems to be that the device either doesn't save the password or something is causing it to be periodically marked as bad. Both ideas have me scratching my head. Rebooting didn't resolve the issue - only signing out from the store.

  • But how do I create a new iTunes backup password without knowing the previous one?

    In case anyone keeps track of such things, I'm among those folks who really doesn't recall ever being asked to create an iTunes backup password, but that's irrelevant to my question.
    I'm not in any bind. I don't need my backup files to restore anything. I will shed no tears as they are moved to the Recycle Bin (indeed, I will gladly do the deed myself).
    That said, it appears impossible to create a new backup password without knowing the previous one.
    If the only "solution" is to wipe my iPhone's memory and start from scratch, I will be a sad camper.
    Any help? Are backups to iCloud encrypted?
    Cheers...

    Additionally:
    Be super critical & meticulous (and whatever other synonym I missed) when you get a new password:
    Write it onto your bedroom wall, or someplace off of a computer that you will always find.
    If you active 2-step verification, the key is VERY important. Lose it & you may be toast.
    If you don’t 2 step verify, & use the Security Question instead --> do not lose, or forget the answers.
    Very nearly the same outcome!!!!!:  Bad experience.
    If you add a 2nd email address, make sure its a RESCUE address not just an alternate address.
    If you lose these, you lose access to your 3rd party purchases via Appstore for future upgrade. That will make you VEWY, VEWY UNHAPPY. Apple new OS versions do update, but add a new device & likely you will be unable to use your content on that device. It will never load if the ID locks up.

  • Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password.

    Upgraded to Mavericks. Calendar.app asks for password to sync calendar to Exchange account. Exchange server rejects password.  Had to go to Outlook (ugh!) in order to work (this suck!).  Please help!

    Wanted to chime in and say I'm having the same problem. Had to go back to Outlook which feels ancient. Hope Apple fixes this soon.

  • Why is my iPod touch repeatedly asking for different iTunes account passwords?

    Does anyone know why my iPod Touch keeps asking for 5 different iTunes account passwords? Also, in the iTunes app it says I have 651 songs preparing to download, and I didnt tell it to download them. Does anyone know why this keeps happening? It only began after I reset my iPod.

    I have this problem too. I'm trying to restore an iPod and it asks me for account numbers. Is there Anyway to get around it? Cause it does not seem fair if I can have and listen to it on my iTunes but not my iPod. The one account is from a girl who litteraly went mentally insane, I'm not going to be asking for her password EvER. And the other is An ex friend and I don't even know who the third account is! This is really not fair and sooooo annoying. It won't put on alll my other music without these passwords. There has to be a fix for this. I can't even use my iPod and get music on it!

  • TS3276 Mail rejected password to one of my 3 accounts with Gmail, all old.  Successfully entered the account from Google mail interface.  What's wrong?

    I have had Mail for years.  Have new MacBook Pro, set my old 3 accounts with Gmail, used them successfully. Yesterday, Mail rejected password to one of my accounts and does not accept it repeatedly.  I entered this account from Gmail page, no problem, so my password is correct.  Went back to Mail, this particular account is rejected.  Checked all Mail preferences, all are the same as initially set.  What is wrong?

    In both cases, the default address is right.  However, upon receiving the email, it says the wrong address.  Thus, when people reply to my emails, I do not get it in my apple email, I have to sign in under the other (wrong) email address.

  • TS1292 When I input code it just keeps asking for iTunes account password over and over again not loading card

    I got a £25 iTunes gift card for my birthday and I have tried to redeem it but it is not working. I don't know if it's not activated but there is no message saying that the card is not inactive and I have checked all the letters and numbers and I have entered them correctly. When I enter the code it asks me to enter my iTunes account password I do that and then it just brings up the box to enter the password again over and over again... Hope someone can help! Thanks!

    Report this here:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect"  Any ideas why/how to fix?

    i have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect"  Any ideas why/how to fix?

    Try from a computer.   You may have to reset your password.  If you can't get the comfirmation email then you can use the secret question.  Once you can log in then you change the the email address.
    See:
    Frequently Asked Questions About Apple ID
    Here is how to contact iTunes:
    Apple - Support - iTunes - Contact Us

  • Rejected password when trying to send e-mail

    When I try to send mail, I get a 'rejected password' message no matter how many times I reenter the password. What could be the problem? I lost one e-mail account when I did an upgrade to high speed about a week ago, and haven't been able to use my new e-mail account to send e-mail messages. I can receive messages using my new account and think all of the server information is correct---all in all-- a confusing mess.

    Yes, Bj,
    I'm using Apple Mail version 3.6.
    Where exactly do I put the fully qualified 'user name'?
    I have three columns at the top of the page, Description, Server Name already filled in, and In Use By Account already filled in.
    If I click on the Server Name I'm using, another option shows up at the bottom of the page, called Account Information, and below that a place to type in Description. Is that where I'd type my full e-mail address?

  • I have a problem resetting my itunes account password

    I have a problem resetting my itunes account password have loas the aswer to my secret password and my password to my email account, what to do? contact me at [email protected]

    Click here and ask the iTunes Store staff to zero your account balance.
    (115260)

  • Itunes account password reset. icloud email unavailable...

    this is a question for a friend, because obviously, i have an account to ask.
    itunes account password reset because her son kept attempting to access account.
    to reset password, link goes to email. however, her email was an icloud account. so it used the same log in as the itunes account.
    she knows the secret question and answer to access and reset from the non-email password reset method, however, the birthday required to get to that question is inaccessible and does not work (she is a woman, and obviously lies about her age).
    I'm thinking the only way around it is to either setup a new itunes account, which would erase the ipad data once that is connected ( i assume that ipads can connect with only a single account), or find some other way to access the secret question. there is no phone number listed for icloud.
    the ipad is only backed up to the icloud account. she just bought a computer, so would like to make a physical backup of the ipad. I think it is unadvisable to connect the ipad and the computer, until the icloud account can be accessed.
    I'm not very knowledgable of the whole icloud thing. it sounded like a good idea to back up the son's ipad since she didnt have a computer, so i gifted her the icloud account. now, i'm kind of responsible for figuring out the situation. any helpful comments and suggestions would be appreciated.

    sneaky, found it sent an email to one of my email accounts as well as the icloud.
    login solved.

  • Rejected password more frequently

    Last month, I came here about my frustrating rejected password for Mac Mail on my SBC account. I did Keychain First Aid for the first time-it fixed it. All the other times it was rejected, especially these past couple of days, I did it and it's fine. Lately it's been eight times before I get my mail, today is four. Is there any other way to fix it and stop it for rejecting my password at least two or three times a day and multitude of times to stop it. It's annoying. Please help!

    I'm not sure if you did anything in Keychain Access other than ran Keychain First Aid, and assuming you're running 10.4.x, try these steps:
    *Note: These steps will remove all stored passwords and usernames that you told OS X to remember, including your user password if you use automatic login. Make sure you know all of that info before performing these steps.*
    1. Make sure all applications are closed.
    2. Open Keychain Access.
    3. In the menu bar click Edit, then select Keychain List from the drop-down menu.
    4. Single click on the keychain named "Login" and then click the - (minus) sign below the list.
    5. Click done, quite Keychain Access.
    6. Log out or restart your computer.
    If you automatically logged in before, on restart you will need to enter your password for your user account. This article will help you set it up to automatically log you in again.
        iBook G4 10.4.8, Athlon 64 3500+ (Linux), P4 1.8GHz (XP)

  • Mail rejects password

    Hopefully some one can help me. I have comcast server, but i dont go on their site to check my email. I use my mail icon on my desktop dock to check it. So usually i click on the icon and check my email and when i go to send an email, a message comes up that reads -
    *Enter password for Account "POP Account"*
    *The POP server "mail.comcast.net" rejected the password for user "......(my name here")*
    *Please re-enter your password or cancel -*
    So then i usually put in my password and i dont have to do it again until i restart my computer next time. Well now the message is coming up every 3 or 4 minutes. I have the correct password. I called comcast and they verified it and i can go on comcast website and get my mail there but its easier to use the mac mail on my machine. anyone have a clue???

    Trouble is, rejected Password doesn't actually mean that, LOL, one thing I read on this was somebody adding @comcast.net after the username fixed it.
    I'm sure you've tried many things, but tough to tell out here what you've done.
    Might try oine of these to setup an account to see if they work...
    I use these two...
    Eudora...
    http://www.eudora.com/download/
    Thunderbird...
    http://www.mozilla.com/thunderbird/

Maybe you are looking for

  • Safari & all other browsers unexpectedly quite

    Hi Folks, We are having an issue with an iMac in our studio, that since setup (very recently, along with another identical machine which is working 100%), all the various web browers that we have installed seem to unexpectedly quit quite soon after l

  • Odd Sidebar "Devices" behavior

    I have a number of partitions on an external drive that I mount & unmount from time to time. Usually, they show up & disappear from the sidebar's "Devices" list as expected, but after some weird system hang (each open app would quit responding & woul

  • Photo Album Won't Run From Internet

    CS4 - I posted earlier that my photo albums won't run from the internet but runs from my computer and from a flash drive. I have rebuilt it probably 10 times. The URL is http://www.kandjreynoldsconstruction.com/gallery/index.html. Albums that I've bu

  • 2.0 firmware and SMS

    I can't find a solid answer to this question. Does anyone know whether or not the iPhone 2.0 firmware will support the landscape mode for typing SMS messages? I put off buying the original iPhone because I played with the text messaging instore and c

  • Reduced computer preformance after 10.4.6 install

    Is anyone else noticing reduced prefromance on their machine after the 10.4.6 install? Also, anyone have any ideas how I can unistsall it? It seems like applications are taking longer to open and run....