ITunes remote Artwork issue.

I use iTunes remote on an iPad 1 to control iTunes running on a mid-2010 mac mini. Fairly often the artwork becomes associated with the wrong albums on the iPad. I have seen this problem mentioned on this forum before. I can repeat the occurrence if I restart the Mac Mini. It also sometimes occurs if I am browsing on the iPad in Safari and then switch to the iTunes remote. I work aroud it by powering off and restarting the iPad, This seems to flush the artwork cache and it has to download it all again. If I then run through the album view on the iPad the artwork is correct. Do others find the same thing? My software is all up to date (ios 5 and osx 10.7.2 and itunes 10.5)
Should I report it as a bug to Apple support or do they prowl here? Would they be interested?

We are aware of iTunes U sites that have created fairly broad and deep structures to include hundreds and even thousands of courses. This design of building a site is expected and recommended by Apple in order to help your user's experience of browsing iTunes U be as simple as possible. There are 2 problems that we aware of that come from this practice. First, the experience for Administrators can be slow and tedious due to the size of the site's main page and/or subsequent division pages. This problem may lead to a situation where iTunes simply renders a blank page when the Site Administrator logs in. Second, access to pages for end users can be slow especially if that structure is particularly large (in the thousands of course pages and tabs).
The iTunes U team will be working to resolve several issues that can arise from having sites this large and in the mean time we are recommending a few things that will help you plan your site and optimize its performance:
- Don't create empty courses and groups if there's no immediate need for them. Try to create courses and groups on demand. A large set of empty courses and groups can slow things down and will also clutter your user interface.
- We don't recommend more than 100 tracks per group. If you have a need to create a large collection of tracks that grows beyond 100 tracks, then we recommend creating several groups and subdividing your collection or using multiple course pages.
- We don't recommend more than 200 courses on one page. Again, if you have a need to create this many courses we would recommend that you subdivide. We will be working to resolve this issue in order to simplify and flatten the user experience for users that have access to only a few courses/groups.
- Clean up unused courses and groups and archive them outside of iTunes U. If you know a course from a previous session/semester/quarter is no longer being used, then you could delete it and restore it a later time if necessary.

Similar Messages

ITune Album Artwork issue - There are more than one for a song

Hi,
I've done this before....having a couple of artwork for one song. It was back when I used iTune 3 or so. Now that I'm using iTune 7. I can't seem to find a way to add more than one artwork to a song. I tried the iTune's help, which says I can just drag another artwork into the song's artwork box. But, that would replace the artwork I had earlier.
Anyone knows a way to add more than one artwork to a song? I'm using 10.4.9 if that helps.
Thanks,
DFguy.

Hi guys,
Thanks for the advice. I tried both in file info and the artwork box (while playing the file) and they both work. I sware to god that they both did NOT work before. That's why I had to post this stupid questions. I don't know why it didn't work before. Maybe because I selected the artwork that's already there? Anyway, now that this issue is solved, I'm very happy!
Thanks again,
DFguy.

ITunes Movie Artwork Issue For Videos Purchased From iTunes

There appear to be a number of different issues with iTunes and Movie Artwork but my issue seems to be a little different – and I have a workaround for it – so I thought I'd post it here in the hope that it will save someone else some time.
Config: iMac 27" / Latest Mountain Lion / Itunes 11 *in 64 bit mode*
Issue: HD movies purchased and downloaded in iTunes won't let me add artwork. I use 'get info' on the movie in question, select the artwork tab, and then drag a picture across from Google Images. It appears to work fine. I collapse the 'get info' window. To check to see if the artwark was saved, I use the 'get info' command on the same movie. The artwork is not there. It was not saved.
Additional Info:
1. I have no problem adding artwork (using the exact same process) to any movies that I've ripped from DVDs using Handbrake.
2. I discovered that the movies in question that I downloaded wouldn't play when launched from iTunes. The failure message said that playback required Quicktime. I have old and new versions of Quicktime on my Mac. Didn't seem to make sense. I researched the failure to play problem and the workaround for that also fixed my artwork problem.
Workaround:
1. Quit out of iTunes.
2. In the applications folder, find iTunes, right click the app file and select 'get info'.
3. Tick the box that says "open in 32 bit mode". Collapse the 'get info' window.
4. Open iTunes.
5. Launch the movie in question. If you get a failure message, just hit 'cancel'. The movie will open and begin playing, likely with no sound.
6. Quit the movie.
7. Select the movie in question and do 'get info' on it.
8. Select the artwork tab and drag your artwork into the blank window. Collapse the 'get info' window.
9. Repeat steps 5 through 8 for all the movies you've had trouble with.
10. Repeat steps 1 through 4, but this time untick the box that says "open in 32 bit mode".
All your artwork should be ok now, and you should be able to make changes for those files from this point on without using this workaround.
So - my question is, does anyone know why there is an issue with 32-bit vs 64-bit and if there is a way to fix it so this workaround isn't needed?
Cheers.

I am having this same problem ever since I upgraded to iTunes 7.x. When I was using 6.x, the videos displayed fine but after the upgrade, they were no longer viewable. The audio is skipping and I only receive flashing colors in the panel where the video should be displayed. I am currently using iTunes 7.5 and not only a problem with video display but also can not view album art in the Cover Flow display. Only a series of different colored squares where the album should be displayed. I have two Sony Vaios one works and one does not. The Vaio PCV-RZ34G with 1GB RAM does not work but a Vaio VGC-RB53 with 512MB works fine. I have searched for video driver updates and have not found any solution. The problem only seems to appear with any video played with Quicktime. Video played with other video applications works fine. I have just lived with no quicktime video or cover flow on the PCV-RZ43G. This has been an excellent system with the only problem being the video conflict with quicktime.

Artwork issues in iTunes 10.5.2

It's not a great issue, but after updating itunes, the artwork from my ipod classic no longer displays in the "selected item" window of itnues. It is still associated with the songs on the ipod because if I go into "get info" the artwork is present. If I play a song from the iopd and switch the window to "now playing" instead of "selected item" the artwork is displayed. Is this just a bug in the new version?

I am also running 10.5.2 and have noticed that Crossfade is not functioning correctly (although I am seeing different symptoms than you describe). It is apparently a bug, or multiple bugs, that crept in to the new release. If you want to be a good citizen, you can report the bug to Apple at the iTunes Feedback page.

ITunes, Remote.app v2: Does v2 still work in iOS7 or will I be automatically updated to version 3? (Plus v3 and iTunes issues)

Remote.app (version 2): Does it still work in iOS7 or will I be automatically updated to version 3?
That is basically the main question I've come to ask (with some side commentary in parenthesis below).
After trying out iTunes Remote App version 3, I saw that it scrambles playlists (such as Recently Purchased), which makes my playlists worthless. For example, using Remote.app, it's no longer possible to simply play the songs you bought over the last week at the iTunes Store using the Recenlhy Purchased Playlist. Since I buy a lot of music through the iTunes Store, I naturally want to listen to what I just paid for, just as I could using Remote.app version 2.
But it's not just the Recenly Purchased playlist, it's all my playlists. Through the last decade, day in and day out, I've carefully orgnized hundreds of playlists that I've very crafted, song by song like old mix tape casettes.
They payoff for this work has been enormous. Since starting with mp2 in 1995, then mp3 and continuing through to the thousands of dollars I've spent purchasing songs through the iTunes Store and tens of thousands on iPods, iPhones, iPads, and computers—I've been able to make music match whatever mood or music was juuust right for the moment, making for great moments and memories with friends and families. For some artists, I always want to hear their latest songs first or I want to to hear top rates songs first. Other lists are about creating a particular mood for just about any occasion. I can even shift the mood in the room with the right music list. It's really been fantastic the memories and moments I've been able to set the tone with the right song, and most of this has been not the song itself, but the flow of music I've created by orgnizing music lists. That's a lot of work I've invested. So the order of the songs matters a lot to me, especially the very first song that starts that list. That's the song I want to hear first, not somewhere in the middle.
As of Remote.app version 3, these carefully crafted songlists are scrambled, making the App worthless. When I first noticed this I couldn't believe it, must be a bug. Nope, no bug, by design I found out. It's like when Lucy pulls the football away. It's mean spirited to take back features you've sold and promoted and people have grown to rely on in the workflow of their lives. So I downgraded back to Remote.app version 2.
((Actually, they're not really technically scrambled, they're actually presented in alphabertical order, which I think is really the same thing to me. Think about it: listening to an artists work alphabetically by title is really the most random and completely scrambled way to listen to their music. Or if you don't want to listen to them alphabetically, you can have them shuffled. Those are now the only two choices. Either way, the lists are jumbled, and like iTunes 11, several of the most powerful features have been taken away. In this case the exact thing that's missing is that the iTunes Remote no longer reflects the sort order of iTunes playlists.
I don't know if this is a quiet, update-by-update shift away from our playlists and towards iTunes Radio or not, but I would think so. Why else would you make it less powerful. To quote Merlin Mann Apple tends to "fire a warning shot" feature wise before taking something away. The Finder has gotten less and less powerful in finding files and folders by their name and size through the last decade.
I'm now noticing the same thing with iTunes, it's becoming more difficult to find the currently playing song. In iTunes 10, Go to Current Song would open the folder containing the list of the currently playing song, highlight and move that list to the top of the left column and then highlight that song. In iTunes 11, Go to Current Song will only highlight the folder that contains that song and nothing more. At that point you're on your own to hunt town the currently playing song. This feature has been broken—on purpose I suspect.))
SO—I don't want to be forced into Remote.app version 3 and have my playlists scrambled on my iPhone and iPad. Is there anyone who knows the answer from first hand experience?
If customer loyalty is as important to Apple as it should be taking away features in iTunes and Remote app will only drive old customers away.
Thanks!!
David

I like that I would be able to maintain my iPhoto library data for Faces and Places in Aperture, but am concerned that when the iPhoto library is "upgraded" for Aperture, and I decide I don't really need that program, the upgraded library won't work with iPhoto anymore.
The iPhoto library isn't changed in any way by Aperture. Aperture will import the Library and you can choose to copy the files to the Aperture Library or reference them within iPhoto. As long as you don't delete files from the iPhoto Library via Aperture (which you could do if you choose to Reference) there is no impact on iPhoto
Will I still be able to use iPhoto to access and organize my library, or will it be forever converted for use with Aperture?
They are completely different libraries.
Recently, iPhoto bugs make Events show up multiple times in iTunes when syncing for iPhone and iPad.
Fixed in the 9.1.3 update.
Will I find a better user experience with Aperture, or does it also use the single file library and suffer the same struggles iPhoto users have been seeing lately?
Like iphoto, Aperture can use the "single file library" or it can use a Referenced Library (just like iphoto can). Note that using a Referenced Library offers not a whit more in terms of features or capabilities. It's file storage plain and simple. Nothing more.
No you won't see the "same struggles iPhoto users have been seeing..." because Aperture is an entirely different allication.
But you my see Aperture or Lightroom struggles
Regards
TD

Can I merge or combine 2 "album artwork" folders? I have saved music onto an external server from 2 computers but the artwork that I have manually imported remains in the default folder in the music/itunes/album artwork folder on the respective PCs. Thx

Can I merge or combine 2 "album artwork" folders? I have saved music onto an external server from 2 computers but the artwork that I have manually imported remains in the default folder in the music/itunes/"album artwork" folder on their respective PCs.
i.e. artwork uploaded on one PC won't apppear on the other PC because it is saved locally...
I'm confident that i won't beable to just merge the 2 because thy'll have the same folder names.
On the same note: can I have iTunes create these files on the external server/Hard drive also so that either computer can use them at the same time?
(like I have my library- can the other files be saved remotely)
Thx

i'm using iTunes 10 BTW

Itunes remote for ipod touch not working staying on passcode

i download the itunes remote fro the ipod that lets u control itunes from the ipod touch, but the ipod touch stay's on the 4 number passcode u enter on itunes

A friend from work came up with this, but I forgot to ask him how he came across it. I think his Ipad was working then stopped and he didn't change anything and figured out the time was off.
If most people are having a time issue it makes sense that mostly ipod touchs' are affected, since the iphone should sync its time via cellular magic and the touchs' don't do this.
I guess the netflix app is doing some sort of authentication and the time being off causes it issues.
Glad someone found this information to be useful, pass it along.

HT1947 I can't seem to get my earphones to work on my iPad mini whe using iTunes remote. I can stream to any Airplay capable system perfectly. Just want to be able to listen to headphones iTunes "wirelessly"

I can't seem to get my headphones to work on my iPad mini when using iTunes remote.
I can stream to any Airplay capable system perfectlyvia Remote and control iTunes on my iMac as advertised.
Just want to be able to listen to iTunes on my iPad "wirelessly"

Yay!
I discovered this lovely little forum entry that solved my problem!
(Remember this is for Windows, I'm not sure if the same will work for Mac)
This is what you do:
1: Have iTunes up and plug in your iPod.
2: Hold the Sleep/Wake and Home buttons down until the iPod shuts down.
3: When the screen is blank, release the Sleep/Wake and just hold the Home button down for about 15 seconds.
4: After then, iTunes will recognize an I iPod in Recovery Mode.
5: That's when iTunes will ask you to Update/Restore your iPod.
I'm pretty sure those are the steps.
(If anything is wrong, can someone fix it, please?)
But that really does work.
The writer said that his iPod was "stuck on the apple screen, and not going anywhere after that."
That was my issue, so hopefully this will work for you!

ITunes Duplicate Artwork

I'm running 10.7.1 and iTunes 10.4 (64-bit). When adding artwork to selected items within iTunes via the get info window, the artwork is added TWICE for each item when double-clicking on the artwork box and navigating to the art. However, when selecting multiple items in the main window and dragging the artwork to the artwork window in the lower left, the artwork is added correctly. This has been happening since 7-19-2011. There have been no occurrences prior to then, but it has occurred in every instance where I added the artwork via the get info window. I just had to delete are re-add artwork for over 350 songs. Not fun Apple.

I too have experienced this issue shortly after the (second) most recent update. I reported it to Apple, but never heard anything. I can only hope they resolve the issue in an upcoming update.
This is the second annoying issue I've encountered recently with iTunes album artwork. Last time, I had artwork displayed in my iTunes library, but missing from my iPod. This continues to be an issue and the only way I know to correct it is by removing the original artwork in iTunes, then re-adding it and synching back to the iPod - what a pain!

Importing from iPod to iTunes and artwork problems

I have lots of albums on my iPod with artwork that display in iTunes, but it doesn't display on the iPod. Is there a minimum resolution for being able to display artwork on the iPod? I like to have the artwork in the MP3 file itself at a low resolution to take up about 20K in each file. Does anyone know what could be causing the problem?
Further, it's irritating that I can't get the ratings I set on the iPod back to iTunes when I do a sync. I'm guessing that the shuffler uses ratings when picking, and I would like to have my ratings survive a sync. I also use ratings to mark songs that I don't really like, so I can move or delete the songs. Is there some setting in iTunes or some program/service that needs to run in order to get a sync to work essentially both ways? (Are these two problems related?)
I appreciate any help that can be offered.
Eagle Eyes

Not sure about your ratings issue. You are syncing rather than manually managing your music I take it. You might find that a reset helps. In principle the iPod should record play counts, played time & ratings which will then update iTunes when you sync. As for the artwork issues....
*Why is artwork not showing on my iPod when it's there in iTunes?*
iTunes will display a cover in many of it's views provided at least one track from the album has embedded artwork. The iPod appears to load only the artwork from track one to create the cover flow and album views which means that it can sometimes fail to display art for albums even when you can see the art in iTunes. Further, when tracks are played on the iPod, artwork is displayed if and only if it exisits in the currently playing track, so track one may show art while track two does not.
*How to find tracks without artwork*
To find all the tracks without artwork so that you can update them you can try http://www.stum.de/itunes-find-tracks-without-artwork/ for Windows or http://dougscripts.com/itunes/scripts/scripts13.php for Macs. Use Google, Amazon, Discogs etc. to locate relevant jpeg images. Ideally these should be square, 320x320 pixels or above and borderless to give the best results in the various menus. If you have artwork for some tracks of an album, but not others, select a track with artwork, right-click (Option-Click for Macs) on the art & click copy, then select all the tracks of the abum, use CTRL-I or Option-I to *Get Info* and then paste the image into the artwork box.
I say 320x320 because I believe (from using TouchCopy) that it's the size used in the iPod cache so if you're going to crop or resize you might as well work to that size. Otherwise 200x200 is probably good enough.
*Rebuild artwork cache*
Sometimes the artwork cache becomes corrupt and fails to show correct artwork, even when this is properly set up in iTunes. To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.
tt2

Bazaar Album Artwork Issue

So I have a very strange album artwork issue with my iPhone 4. I've verified that the artwork is correct for the songs this is occurring with (each individual song, not the albums).
When I play certain songs (only certain ones) I get a mosaic of incorrect album artwork.
http://gallery.me.com/jsagurton#100012/Album%20Artwork&bgcolor=black
I've again verified that in iTunes the album artwork is correct, and even copied the correct album artwork file to my desktop and then changed the artwork for this particular song to the correct artwork and resynced the device, and the issue still happens.
The issue also happens in coverflow, if the song I'm playing has the weird album artwork. Once I scroll to another album though, the artwork goes back to the correct artwork in coverflow. Going back to the standard view brings back the incorrect artwork however.
What's even more bazaar about this, is the mosaic isn't always consistent. A bunch of songs do this, but have different album covers making up the mosaic, and I have nothing in iTunes with a mosaic of artwork like this.

I have the same problem and posted a request for help but no-one has replied with an answer. It annoys me greatly that APPLE will not assist and in fact want to charge me $29 to even look at the problem, when it is their buggy software that is at fault.
Looks like we are destined to be screwed by APPLE over this.

Another annoying artwork issue

After reading this forum for quite a while, I noticed that most artwork issues concern wrong pictures or black screen.
Well, I have a slightly different problem:
Some tracks (albums) display the correct artwork when the device is held in "portrait" position, but when turning it to "landscape" mode, the artwork goes black!
Also, sometimes in CoverFlow mode on the iPod Touch the artwork is black, but when viewed in List Mode the correct artwork is shown! Re-syncing didn't help, btw...
I noticed that this only happens with artwork I supply manually or with artwork that comes from download sites (dgwebshop, emusic) which are not iTunes. Notice that in all cases, when viewing the artwork via iTunes (either the computer library file or the iPod Touch file) the artwork is correct!
I was wondering maybe Apple have a bug with particular artworks and wanted to ask, what should be the proper size/format of the artwork? Should I always try to create 600x600 files? Should they be GIF/JPG/PNG? Does iTunes convert the pasted artwork to its own format?
Any ideas would help.
Thanks!
Misha.
Message was edited by: oktavist2

I have the same problem, but it is effecting the albums that I downloaded in ITunes as well. The artwork is fine in ITunes, and it displays correctly when I hold the Itouch horizontally, but the album list and vertical perspective are screwed up, displaying either the blank notes or a bizarre conglomeration of artwork from other albums I've uploaded.

After update, iTunes faces color issue

Hello,
I recently updated my iTunes to the newer version (9.2 i believe) and my artwork + menu highlights are facing this really weird color issue. It's light green and takes away the original color from every single artwork. It's really ugly and I do not like it at all. Please assist me on solving this issue.
I am running Windows Vista / iTunes 9.2
Thank you
Message was edited by: pratikt

Thanks for the screenshots.
Try this:
1. Quit iTunes.
2. Delete the Cache folder from Music\iTunes\Album Artwork
3. Open iTunes.
Does the issue persist?
Also, I would like to get more information about your system:
1. Click the Windows icon in the lower left.
2. Typ dxdiag into the search field
3. Press Enter.
4. Choose Save All Information.
5. Save out the report and email the file to me.
Thanks,
Roy

Cannot watch movie on iphone or ipad using itunes remote, only lets me push to airplay

When I connect to itunes via the itunes remote, access library using a home media macmini server, I cannot view my movie on iphone or ipad, only a cover page of movie, and plays on computer, or appleTV. Can you access your files and watch on iphone.

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
OR
Some of my iTunes Store purchases won't play - Support - Apple
Hope this helps.

ITunes Remote app on iPad: "Add to Up Next" as default?

Hi,
with iTunes 11 the iTunes DJ functionality has been removed from iTunes.
Some say that it has been further integrated as "Up Next" - which has been done so well, that you can't find it anymore.
If you now want to add a title to the playlist, you need to press a little arrow which opens a menu where you can select "Add to Up Next".
The problem is that this does not work properly on a party with unexperienced users.
They find a title, tap on it and then it directly starts playing and interrupts the current title.
Is there any way with a setting in iTunes or the iTunes Remote app to have the "Add to Up Next" functionality as default when you tap on a title?
Thanks

I too have this problem and made it worse. Under Mavericks and iOS7 everything set up very easily and worked beautifully like Apple stuff usually does. Then a couple of weeks ago I took the dive and updated to Yosemite, iTunes 12 and iOS8 and then I would occasionally lose connection with my iTunes library as described by the second poster. Very aggravating. So I made a bigger mistake and deleted the library from my iPad Remote app and whenever I started it up again it would say 'Add a device'. I clicked and a randomly generated 4 digit number appears with the exact instructions: 'To add an iTunes library, open iTunes on your computer and choose Remote from the tab bar'. I went to iTunes and searched EVERYWHERE for this Remote tab bar and could not find it. I then went to iTunes Preferences: Devices and clicked the button 'Forget All Remotes' thinking this may reset something in iTunes and make the Remote tab appear somehow to start from scratch. Wrong! Now there is absolutely no connection between the Remote app on my devices and iTunes on my computer.
Can anyone point me to this Remote tab in iTunes?? If I can find that then I think I should be able to fix this.
Geez, talk about effing up what should be (and was) a very simple app.

ITunes remote Artwork issue.

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