Itunes rental video is skipping..

just rented a movie from itunes and it is skipping. how do i fix it or get my money back?

Hi Kristen,
Are you viewing the local copy of the published output or is it on a server/website ?
When you have converted that video to .flv or .mp4 does that converted video play fine in a media player?
Have you inserted the video as a multi slide synchronized video or an Event Video?
If it is Multi Slide, then could you try using event video and see if there is any change. (uncheck autoplay in Event Video properties)
Also tell the output that you have published .swf or HTML 5?
You can check these two articles on Multi Slide Video and Event Video in Captivate 7:
http://help.adobe.com/en_US/captivate/cp/using/WS3d71e636065aa5be30a524a9126a2e3ba49-8000. html
http://help.adobe.com/en_US/captivate/cp/using/WS6BADD718-C642-4699-B4C7-EB55D8653227.html
Thanks.

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HT201335 I want to watch an iTunes rental video on my MacBook Pro but stream the sound to my Airport Express linked speakers. However re Airplay icon doesn't show up in iTunes when playing the rental video. Is there a way around that?

I want to watch an iTunes rental video on my MacBook Pro but AirPlay the audio to my AirPort Express linked speakers. However the AirPlay icon isn't available when arching the rental video in iTunes. Is there another way? Do I need to but an AppleTV? I don't own a TV, hence why I want to watch on my MacBook Pro.

Welcome to the Apple Community.
With or without an Apple TV you can't send video to one device and audio to another using AirPlay.

ITunes Rental Video Does Not Play in iPad

I downloaded a rental video, and every time I try to play it from the iPod function in my iPad it crashes. What's up with that? I just upgraded to the new IOS.
Message was edited by: Steven Kinzler
Message was edited by: Steven Kinzler

Hello there,
Please tell the complete version of Captivate (help > about adobe captivate).
In which format have you published the output? Is it HTML 5 or MP4 Video format?
And, what kind of video is it? Is it recording done in captivate or have you inserted the video in ypur project?
Thanks.

ITunes Music Videos Skipping in Windows 8.1

About three iTunes updates ago, I began to have chronic problems with my iTunes music videos crashing on both of my Windows XP computers. I stopped purchasing altogether. I just bought a new computer with Windows 8.1. The iTunes videos play, but the quality is not great. I can hear little skips in almost every video, like an old vinyl LP with a few scratches. The same videos play beautifully on my iPod, and I've played music DVDs on my new computer with good results. I am so disappointed that this new computer didn't completely resolve this problem with iTunes videos. Any ideas without a lot of hoop jumping?

Replying to my own post to add that it is not just the sound that skips, but the picture. It seems very random.

Itunes music and videos online skip multiple times throughout

I noticed this problem a couple of weeks ago and it has gotten worse in the last couple of days. Whenever I watch videos online they will freeze up but the sound will keep going. Also, when I listen to music on itunes the song will skip multiple times, about every 20 seconds.
I have looked at my activity monitor to make sure I don't have any programs that aren't in use and up and running. I have cleared out my cache files. I have plenty of free disk space (this computer is brand new)
I also have made all of the necessary updates to my computer. Itunes skipping only started happening when I updated to the newest version (10.1.1) last week.
Could anyone please tell me what I can do so everything stops skipping?!?
Thank you!

Whenever I watch videos online they will freeze up but the sound will keep going.
Make sure you are using the latest versions of Perian, Flip4Mac, VLC, Real Player and Adobe Flash Player.
when I listen to music on itunes the song will skip multiple times, about every 20 seconds.
Itunes skipping only started happening when I updated to the newest version (10.1.1) last week.
Could anyone please tell me what I can do so everything stops skipping?!?
Try the iTunes forum area - http://discussions.apple.com/category.jspa?categoryID=149
(this computer is brand new)
You can always call Apple tech support. You have 90 days of free support. If you have Apple Care it's 3 years. Either way, take full advantage of it.

Why can't you watch movies you rent instantly like Netflix it takes 3 hrs for iTunes rentals to start

I just rented my first movie on my apple tv from iTunes and it said it would be 3 hours before I can watch the movie. What the heck is up with that and why dose it take that long for a movie to start? I also have netflix and it starts instantly so why dose iTunes take 3 freaking hours I mean really how convenient is that. My wife and I decided to try an iTunes rental to watch a movie and then learn it will be 3 hours before we can watch it. This is again a **** poor thought out apple service that should at least inform you of this BEFORE you rent the movie not AFTER you pay for the darn thing. This will be the last time I rent from your stupid iTunes movie rental service because it *****.

Do you have?
A video driver that supports HDCP (you may need to check with the manufacturer to determine if your video driver supports HDCP)
A display that supports HDCP with a screen resolution of 1024x768 or higher with a digital connection (DVI, DisplayPort, or HDMI)

RENTAL VIDEOS

Can I download rental video and watch it on a plane?

RYCHS1 wrote:
Can I download rental video and watch it on a plane?
Movies - YES.
iTunes Store: Movie rental frequently asked questions (FAQ), http://support.apple.com/kb/HT1657
TV Shows -NOT YET.
Tunes Store: TV episode rental frequently asked questions (FAQ), http://support.apple.com/kb/HT4300

ITunes 7 Songs are skipping and static like

I just installed itunes 7 and after I installed and opened it up and now every song that I go to play is skipping. I have tried many songs from my collection and they all are like this. Please help I have 3500+ songs and I do not have a backup copy of them.
Thanks,
-Rob

Have same problem. Apple borked itunes on win32. iTunes playback now is a single milisecond skipping. I have a creative EM-U 1212m card http://www.emu.com/support/ and Quicktime media/movies and iTunes audio/video now are borked.
Apple really has to get over the Hubris and do some quality testing and controll before they unleash this kind of crap to paying iPod customers. The FreeBSD team never ever releases this kind of untested garbage into stable releases. iTunes7 and the new QT should be BETA or perhaps ALPHA not released to the general public.

Playing iTunes rental movie on Macbook air

Hi there
I have downloaded an iTunes rental movie on my windows desktop. Can I access it on my Macbook Air??
Thanks
Megs

Mine handles iTunes videos ok. Be aware that when you buy the HD version you also get the SD version. The combination is normally 5 gigs or better. If you're going to view the movie on the MBair, SD is probably good enough weighing in at slightly over a gig.
Regards

Cannot find itunes rental movie that has been downloaded

cannot find itunes rental movie that has been downloaded. I purchased one movie and it shows up --- the 2 rental movies do not. Help please - I am going overseas tonight and would love to watch these movies. I understood I have 30 days to open and 48 hours to view outside of the country. Thank you

Welcome to the Apple Community.
Have you looked in your video app.

Rental videos on iPad

Why don't rental videos show up under Videos on my iPad?
I downloaded the rental movie from iTunes to my computer, then transferred it to my iPad. But when I open videos, it says there are no videos. This has happened twice. How do I watch the rental videos on the iPad?

Films that you've downloaded or synced onto the iPad should show in the Videos app (not in the iTunes store app) - is that where you are looking for them ?
If they aren't showing in there then try closing the Videso app completely and see if they show when you re-open it : from the home screen (i.e. not with Videos 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

What has happpened to the rental videos that they don't get removed automatically any longer? Are they taking up space on my iPad??

Why are old rental video's not being removed from my iPad once viewed? Are they taking up space on my iPad?

I wish that I had an answer for you, but I can't think of anything else to try. What I find so odd is that it happens to all 3 of your devices. That doesn't make sense at all unless it has something to do with how iTunes handles what is happening on the iPad when you sync your devices.
I update my iPhone 5S and my iPad 3 last night and then synced both devices with iTunes. When I plugged them into my MBP - they both showed an overcapacity it's due to "other". "Other" includes app data caches and when it grows out of proportion like that it means that something got corrupted. I synced the devices anyway, and the "other" dropped dramatically back to where it was on each device before I updated and where it should be.
What I'm trying to say is something may be getting corrupted when you sync with iTunes...what it is I have no clue.

ON MY IPAD2 MY I ITUNES RENTALS STOP HALFWAY THROUGH

I have downloaded several rental videos from itunes. The videos downloaded fine but when I play them they freeze half way through the movie. Has anyone got a solution for this?

Even though they appeared to download correctly - that doesn't mean that the download is not corrupt. It doesn't mean that it is either. It's really hard to tell.
Try quitting the videos app and restart the iPad and see if it is any better.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

HT1657 Can you watch an itunes rental on the ipad while in an airplane flying to/from Europe?

Can you watch an itunes rental on the ipad while in an airplane flying to/from Europe?

As long as the film has been fully downloaded (or synced) to the iPad's Videos app then you should be able to watch it whilst offline.

Why isn't Firefox playing any streaming videos anymore?...On youtube or wherever I go the audio keeps going but the actual video just skips and freezes up the computer..

Any video that is viewable on the internet(youtube, flash, etc.) does not play in Firefox. The video is shown and everything but when I click it the audio begins playing normally and the actual video itself skips horribly and my computer begins to freeze up.
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Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David

Itunes rental video is skipping..

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