ITunes requires Apple Application support 1.3.2

"Apple Application Support version 1.3 is installed, iTunes requires Apple Application Support version 1.3.2 or later.
Please uninstall iTunes, then install iTunes again."
I've reinstalled iTunes, yet it still displays this message. Help?

Doublecheck to see if there are any leftover QuickTime program files and/or folders on the PC.
On a 64-bit system open the following directory:
C:\Program Files (x86)\
If you see a QuickTime folder in there, delete it.
Now open the following directory:
C:\Windows\SysWOW64\
If you see a QuickTime file and or a QuickTimeVR file, delete those two files.
If Windows won't let you delete either folder or files, let us know what the error message says.
If those files and/or folders were present, and you successfully deleted them, try another iTunes install. Does it go through any better this time?

Similar Messages

  • I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)"....

    I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)".... I have uninstalled and reinstalled several times and the error still occurs!!! This started happening after I installed the 10.3 update

    I took the time to research it and come across a couple of people who experienced the same trouble and so I listed some of there steps(with Credits) and  some people said that they worked.
    Here is the original Link:
    https://discussions.apple.com/thread/2151777?start=0&tstart=0
    OK, this worked for me:( Original Post by r0tt3n4pp13)
    1. Save iTunes install file to your desktop.
    2. Disconnect from internet.
    3. Disable Firewall/Security software.
    4. Run install. Note that it installs Application Support and a bunch of other software this time.
    5. Run iTunes.
    6. Enable Firewall/Security software.
    7. Reconnect to internet.
    8. Download Watchmen Director's Cut post haste.
    OR!
    (Original post by Cr4z33)
    1. Download and install WinRAR.
    2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
    4. Done! You can now run iTunes normally.

  • Error after install iTunes setup: Apple application Support was not found

    Hello,
    I am trying to install iTunes on my pc. During the downloading of iTunes setup.exe i get this error:
    Something went wrong during the installation of this item. Microsoft. VC80.CRT, type="win32", version="8.0.5072.7.6195", publicKeyToken="lfrc8b3b9a1e18e3b",process or Architecture=x86"
    I choose 'ok' and the download continues. When the download is complete and i try to open the iTunes setup its given the error saying:
    Apple Application Support was not found
    Apple Application Support is required to run iTunesHelper. Please uninstall iTunes then install iTunes again.
    I tried this more than once, but its not working. I also tried to extract the iTunes setup.exe with winrar and then to do an install with appleapplicationsupport.msi, but its given the same error.
    Anyone please has some advice?
    Thanks in advance!
    Marieke

    When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
    That's an extreme case of this.
    We'll try doing standalone installations of all the supporting programs.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
    Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
    Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
    Do those four installs go through okay? If so, does your iTunes launch without any errors now?

  • Itunes needs apple application support program

    Q ,there was trouble with my computer last night and a few programs were deleted. After a scan was completed my itunes will not work. It says that I need to reinstall apple application support program. I have tried to repair the program and I downloaded itunes again, but to no avail. itunes is in my list of programs. What am i supposed to do now?

    Doublecheck to see if there are any leftover QuickTime program files and/or folders on the PC.
    On a 64-bit system open the following directory:
    C:\Program Files (x86)\
    If you see a QuickTime folder in there, delete it.
    Now open the following directory:
    C:\Windows\SysWOW64\
    If you see a QuickTime file and or a QuickTimeVR file, delete those two files.
    If Windows won't let you delete either folder or files, let us know what the error message says.
    If those files and/or folders were present, and you successfully deleted them, try another iTunes install. Does it go through any better this time?

  • Problem upgrading to iTunes 9: Apple Application Support not found

    Today, when iTunes prompted me to upgrade to iTunes 9, I tried to do it, but once I got done, iTunes no longer worked. Each time, I try to open it, it says, "C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." When I click out of that, I get an error 7.
    I have tried at least three times completely uninstalling iTunes & QuickTime, then reinstalling, but the result is always the same. I've spent the last three hours trying to fix this problem; meanwhile, neither iTunes nor QuickTimes works.
    I cannot find how to download the Apple Application Support anywhere on their website. Is this a bug in the new version? HELP PLEASE!
    Jeffrey in Japan

    i have the same problem i've been without itunes about 3 days, and in my screen appears a box saying QTCF.dll not found, and then i get error 1 HELLLLP!!!!!!!!!!!!

  • Beim Start von iTunes Meldung  apple application support wird nicht gefunden

    Hallo, beim starten von i e Meldung:
    Apple Application wurde nicht gefunden ..
    Apple Application erforderlich Wir IST, äh iTunesHelper LAUFEN. Bitte deinstallieren SIE iTunes   dann wieder installieren Sie iTunes.
    Fehler 2
    Ich Habe Schon mehrmals iTunes deinstalliert undwiedr neu Installiert. Es Andert Sich Stern. Die Meldung Kommt Immer wieder und iTunes OffNet Sich Nicht.
    In Höhle Unterstützung Seiten Habe ICH Stern gefunden.
    W r Kann Helfen?
    Danke für die Nachrichten.
    zwolle2

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Apple application support version 1.4.1 is installed error

    I keep getting this error when I attempt to open itunes after upgrading to the latest version. 10.1.1
    Apple application support version 1.4.1 is installed, itunes requires apple application support version 1.3.2 or later
    Does anyone know what to do about it?
    I have already uninstall the entire program and all its components 3 times. Still, same error after re-installing.

    Bang goes another theory. Okay, let's try putting your AAS 1.4.1 back. (Fingers crossed, iTunes will notice it properly this time.)
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Updating Apple Application Support?

    I installed iTunes 10 today - I had to uninstall my previous version as the installer program wouldn't download the new version properly, then reinstall using the download from the Apple website.
    But now when I try to launch iTunes, I am faced with an error message saying:
    "Apple Application Support version 1.2.1 is installed; iTunes requires Apple Application Support version 1.3.2 or later. Please uninstall iTunes, then install iTunes again."
    I have uninstalled and reinstalled, but this still does not make the message go away. How can I update Applcation Support or download the newer version of it?

    Attempting to uninstall the existing version of Apple Application Support (1.2.1 in your case) can sometimes give us a heads up on the nature of the problem with the new version installing.
    Head into your Uninstall a program control panel and attempt to uninstall Apple Application Support. Do you get an error message? If so, what does it say? (Precise text, please)

  • HT1349 I have installed and uninstalled iTunes on multiple occasions, but keep getting the error message that "Apple Application Support is required to run iTunes ..... Error 2 (Windows Error 2)".  Can't find any useful solution.  Can anyone help?  Pleeee

    I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)".  Most most frustrating.  Can anyone help, pleeeeeeease!!

    iTunes "Apple Application Support is required... Error 2" and possible fix.
    Hi Redgilly (and others).
    I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
    Problems:
    The initial error during the installation of iTunes was:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
    The error (after installing iTunes) when trying to run iTunes was:
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
    After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
    http://support.microsoft.com/kb/2688946
    This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
    Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Note: The installation of VC++ rolls back when it fails.
    Solution:
    Through this error I found this MSKB article:
    http://support.microsoft.com/kb/946414
    The Automated MS "Fix It" msi package didn’t work.
    Note: Please backup your registry first (see the above MSKB article for instructions).
    I opened the registry and (as instructed in the MSKB article) deleted the following keys:
    HKEY_LOCAL_MACHINE\COMPONENTS\
    PendingXmlIdentifier
    NextQueueEntryIndex
    AdvancedInstallersNeedResolving
    Reboot and reinstall iTunes.
    I hope this helps.

  • When starting iTunes get the following message " Apple Application Support is required" uninstall and re-install iTunes. Question will I lose all records currently in iTunes ??  H=

    Get a message on Itunes to uninstall and re-install Itunes since " Apple Application Support is required" Will this cause me to lose all records? Is there some to avoid this have tried to repair No LUCK

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Apple Application Support was not found on new itunes update.

    I have unstalled and installed the newest itunes update about 10 times now.  I still get (in itunes and itunes helper) "Apple Application Support was not found. Apple Application Suport is required to run itunes".  Please uninstall itunes, then install itunes again.  Error 2 (Windows error 2)".
    Can someone please help ! ! !
    Desperate Dave

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
    tt2

  • ITunes for Windows, QuickTime, and Apple Application Support

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    *The relationship between iTunes for Windows and QuickTime for Windows*
    Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
    So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
    In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
    The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
    [Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
    *The relationship between iTunes and Apple Application Support*
    iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
    So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
    At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
    [Latest iTunes for Windows version|http://www.apple.com/itunes/download>
    If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
    [Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
    This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I am trying to download itunes but I keep getting the message  that apple application support was not found and that I need it for itunes helper. It tells me to uninstall then reinstall but that does nothing. How can I get itunes to work?

    I need to downlad iTunes for my iPod Touch to work, but I can't dowload iTunes without apple application support. How can I get apple application support or is there any other way to download iTunes?

    Hi marian289,
    Thanks for using Apple Support Communities.  This article has steps to thoroughly remove and reinstall iTunes that may help:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Cheers,
    - Ari

  • Itunes will not run, apple application support not found

    error when I install and try to run iTunes.  Apple application support not found, uninstall and download again

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Please help me with this error: "Apple application support was not found... Error 2"

    Can anyone please help me with this error: "Apple application support was not found... Error 2"
    I've followed the instructions by removing all Apple files from my laptop, but when I reinstall the iTunes software it still comes up with this message:
    "Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2"
    Thank you

    iTunes "Apple Application Support is required... Error 2" and possible fix.
    I know this is a bit late but I came accross this thread trying to resolve this same problem and came up with a solution that worked for me, so thought I would share it here too. I hope it helps someone else.
    I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
    Problems:
    The initial error during the installation of iTunes was:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
    The error (after installing iTunes) when trying to run iTunes was:
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
    After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
    http://support.microsoft.com/kb/2688946
    This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
    Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Note: The installation of VC++ rolls back when it fails.
    Solution:
    Through this error I found this MSKB article:
    http://support.microsoft.com/kb/946414
    The Automated MS "Fix It" msi package didn’t work.
    Note: Please backup your registry first (see the above MSKB article for instructions).
    I opened the registry and (as instructed in the MSKB article) deleted the following keys:
    HKEY_LOCAL_MACHINE\COMPONENTS\
    PendingXmlIdentifier
    NextQueueEntryIndex
    AdvancedInstallersNeedResolving
    Reboot and reinstall iTunes.
    If it helps you please like this so others can find it.

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