"iTunes requires QuickTime version 7.1.3 or later."
I already had an existing older iTunes downloaded for my iPod. I had to install a newer version for my sisters new iPod Nano. I have installed iTunes 7.0 and QuickTime 2 times each and the same message keeps appearing. HELP!!!
Try this procedure:
Go to your Add/Remove programs and uninstall QuickTime.
Next, manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
Next, install a fresh copy of QuickTime into your PC by doing a repair install of iTunes. Switch off antivirus and antispyware applications prior to the repair install.
Go into Add/Remove and select iTunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching iTunes again. Does it launch properly now?
(tip courtesy of B Noir; thanks, BN)
Similar Messages
-
QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3
QuickTime version 7.1 is installed, iTunes requires QuickTime version 7.1.3 or later. Please reinstall iTunes.
That's the error message I have gotten for the past 3 days since trying to upgrade itunes. I have the newest quicktime downloaded, have deleted itunes and quicktime and redownloaded it all, and it still won't work. I have NO idea what to do to make this work, but it's driving me crazy. If anyone can help, please give some advice.You can try to fully remove both iTunes and Quicktime. Then reinstall the software again. The following link will walk you through the removal of both programs. Make sure you complete Step 16 in the article. Good luck.
http://docs.info.apple.com/article.html?artnum=93698 -
"Quicktime version 7.0d0 is installed, iTunes requires Quicktime version...
"Quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0.3 or later.
Please re-install iTunes."
This just popped up when I opened iTunes today. So I re-installed itunes from the website. I try and open it and the message keeps coming up. I have tried re-installing several times and restarting my computer, but it keeps coming up.
Any help fixing this problem would be greatly appreciated, thanks.Yeah same here, all started when I tried to upgrade
to version 6.
YESSSSS!¬!!!!
Thankyou everyone - SORTED!
1) turn off your virus protection software
2) deinstall QUICKTIME only (standalone)(click onlink below)
3) reboot - turn off virus protection
4) resintall QUICKTIME only (standalone) (click on line below)
5) reboot
Heres the link : http://www.apple.com/quicktime/download/standalone.html
should work! worked for me! GOOD LUCK -
Quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0
Hey, just installed the newest version of iTunes today off the iTunes site.
Getting the following message:
quicktime version 7.0d0 is installed, iTunes requires Quicktime version 7.0.3 or later. Please reinstall iTunes.
I have re-downloaded the install file and ran the "repair" option, but no good has come, same error.
Any suggestions?
P.s. It worked fine after the install was first complete, it was after I restarted the PC that it wouldnt work.I needed to hunt down an instal file for JUST quicktime (not quicktime and iTunes - doesnt work)
Here:
http://fileforum.betanews.com/detail/QuickTimeforWindows/948389372/1 -
Quicktime version 7.0d0 is installed, iTunes requires Quicktime 7.0.3...
My error message is: Quicktime version 7.0d0 is installed, iTunes requires Quicktime 7.0.3 or higher. Please reinstall iTunes.
This all started when I was trying to upgrade. I have downloaded the new quicktime and when it came to the option of reparing or uninstalling, I chose repair.
I read through other problems, but didn't find this error message.
Can anyone please help me? In a way in which I don't lose my library?Sorry. Um. Try to completely remove the Quicktime program from the Add/Remove directory via Control Panel. Reboot your computer. From the Apple website Save the Quicktime program to your Desktop (i.e., rather than "run from this location.") Install Quicktime by clicking on the Quicktime install program that should be present on your desktop. When it is done, reboot your computer.
http://www.apple.com/quicktime/download/standalone.html
I hope that that is the correct link. -
Why whenever i try to open my itunes, it says " itunes requires quicktime 7.5.5. or later?
Why is it that whenever i try to open my itunes, it says " itunes requires quicktime 7.5.5. or later???
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
=New version of Quicktime installed but application reports it needs to have that version installed=
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. I recently helped where the person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework that works with many applications. Re-installing Quicktime 7.7 took care of the problem.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
ITunes requires new version of Apple Mobile Device Support....
Hi - I have just bought an iPod touch. I a;ready have a classic and a nano but as iTunes 9 was out I thought I'd upgrade to that before syncing the new Touch. However now I get the error:-
iTunes requires new version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes agan.
So I did this following the procedure on the Apple Suport pages which referenced exactly this error message but from an earlier version (7 I think) of iTunes).
Basically, I used control panel to uninstall all the bits (including iTunes, Apple MDS, Quicktime and Bonjour) in the order it says. Rebooted, checked that program folders and files had really gone, downloaded a fresh copy of iTunes and installed - exactly the same error.
My Classic syncs fine. The Touch also syncs fine on a laptop I have on which I have iTunes 9.01 at the moment. The Touch is being detected because I get the USB conect sound and the error message in iTunes pops up as soon as it is connected.
The Apple Mobile Device Service is running (it was not running when I checked staright after the install, but I manually started it (it is set ot Auto start)) using .exe version 2.12.36.0
PC is a Windows Vista 64 running iTunes 9.02. The iTunes pack I downloaded was called iTunes64Setup so I'm guessing its the right one.
I always seem to be tearing my hair out when I get a new iPod or new iTunes. Not much left now so has anyone got any ideas?
Thanks very much,
StuartFound the solution in my case. I followed the Apple uninstall procedure again:-
http://support.apple.com/kb/HT1925
and found that the Apple Mobile Device Support did not uninstall properly. I needed to download an MS utility called Windows Installer Cleaup Utility
http://support.microsoft.com/kb/290301
(there was a post somewhere on here about it so thanks to that person).
When I rebooted, I found however that the Mobile Device Service was still installed and running and the installed files were present in C:\Program Files (x86)\Common Files\Apple.
So I Stopped the service (Control Panel, Administrative Tools, Services, Right click on the service and choose Properties, then click Stop. For good measure I also set it to Disabled (overkill) using the dropdown which will probably say Automatic when you look at it.
Then I found a Microsoft utility called SC.exe which is available in the Windows resource kit and can also be found here:-
http://www.petri.co.il/downloadfree_reskittools.htm
This is a command line tool, but easy to use. Unzip the sc.zip file, place sc.exe somewhere handy where you can find it from a command prompt and then open a command line (Start, Run..., type "cmd" Enter). Go to the folder where you put sc.exe and type the command:-
sc delete "Apple Mobile Device" (you need the quotes).
This deletes the service from the services list in the registry (you can check by closing the Services box and opening it again).
Now go to c:\Program Files (x86)\Common Files and delete the folder and subfolders called Apple.
OK - should have given your system a full clean out.
Then reinstall iTunes.
That was easy - but I guess I can forgive Apple for not being able to upgrade a version of iTunes without messing up - it's only version 9.0 after all, I'm sure it'll be OK in the next release. Seems like they're learning some tricks from Microsoft.
You folks in the US and Canada are luck however because you can get some help with this stuff. There's no help from Apple if you're in the UK. -
i just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help
Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5 -
ITunes requires QuickTime 7.5.5 or later...
I just udated a 10.4.11 install to 10.5.8
now when I attempt to open iTunes 10.6.1, I get this error: "itunes iTunes requires QuickTime 7.5.5 or later"
Software update says everything is up to date
I ran Cocktail, Repair Permissions, Repair Disk, rebooted (nothing unusual going on)
I go to http://www.apple.com/quicktime/ and -- NEVERMIND -- I just found the solution here:
http://support.apple.com/downloads/#quicktime
QuickTime 7.6.4 for Leopard
QuickTime 7.6.4 includes changes that increase reliability, improve compatibility and enhance security. This release is recommended for all QuickTime 7 users.
September 09, 2009 - 56.54MB Leopard
These are manual downloads...iTunes requires QuickTime 7.5.5 or later. For more information on upgrading your computer, visit http://www.apple.com/quicktime i have also this kind of problem and i already did go to what you've said but still looking for the quicktime 7.5.5 or later for my itunes and i can't open in please help me sir/mam
-
all of sudden, I can't launch iTunes as I get a popup saying "iTunes requires Quicktime 7.5.5 or later". I only have 7.4 currently and the apple site doesn't show anywhere to download Quicktime upgrade. Software Update detects no reqd updates. Help pls??
Here's a link to the QuickTime for Leopard 7.7 installer:
http://support.apple.com/kb/DL761 -
iTunes requires QuickTime 7.5.5 or later. For more information on upgrading your computer, what do i do?
Under the Apple menu choose "Software Update".
-
Hi my mac saying itunes requires quicktime 7.5.5 or later how do i upgrade?
I am using mac osx software. but it kept showing itunes requires quicktime 7.5.5 or later. How can i upgrade the mac?
Click here or run the Software Update pane of System Preferences.
(120533) -
I am using a program which requires QuickTime version 7.7.2 specifically. Where can I find a download? Window 7 user.
I'm assuming you know Quicktime 7.7.2 for Windows has been superceded by 7.7.4 available here;
http://support.apple.com/downloads/#quicktime,
and so the only place I could find the older version was at this link.
http://news.softpedia.com/news/Download-QuickTime-7-7-2-for-Windows-269765.shtml -
Itunes requires quicktime 11.2.2
Certain Movies/TV Shows won't play and a message pops up that says "This movie requires QuickTime, which is not supported by this version of iTunes." How do I fix this.
seany69 wrote:
Sorry if I was not clear in my post. If I try to play the trailer located on the movie page in iTunes itself, the message pops up. It is not a particular trailer, but it occurs with all movie trailers in the iTunes Store. Here is an example: https://itunes.apple.com/au/movie/the-lego-movie/id843005086
If it is a problem with my computer, how is it that it occurs on both my macbooks?
That video works for me in iTunes.
The fact it affects 2 different Macs suggests the issue could be somewhere else.
I would consider the internet connection and then move on to looking at what is on each Mac.
Can you try another internet connection at a library, coffee shop or friends house etc? That should rule out your ISP & internet connection.
Some people have had success in using another DNS server
You can specify a DNS server in System Preferences to ensure that the one provided by the router or ISP is not the reason for the error. Google DNS is 8.8.8.8, enter that in the network connection settings & retest. Make a note of any existing values that are not grey (grey = supplied by the router).
It could also be due to certificates, have you changed the CRL or OCSP settings (many people freaked out with heartbleed & chose bad settings within Keychain Access's preferences).
The other thing to do is check logs as the process is failing to see if anything appears with clues. Note down the time you start the update to make searching the logs easier.
Use /Applications/Utilities/Console to view the logs.
Check the 'All messages' section, the ~/Library/Logs section for 'iPhone updater.log'
System.log may have other system wide errors if the OS is failing, but you need to be an admin to view it.
Make sure you clear out any personal info from log output. Post extracts here, just try to select the errors & a few messages around them.
If that all fails to help, I would consider making a clean install of OS X on another disk - it may be quicker than reviewing the software on one of the Macs. -
My itunes will not open cause it says itunes requires quicktume 7.5.5 or later but i have quicktime 7.2 installed already on my mac
Hi, try this...
http://www.apple.com/itunes/download/
Maybe you are looking for
-
LR4 Volumes / Hard Drives not displayed in Folders Panel
I recentely upgraded to LR4.1 and it seems to have done something strange with my Folders. As you can see in the earlier version all of my harddrives are displayed as panel items in the folders panel. However now it's only displaying the boot drive a
-
Mouse panning issues in Flipview
Hi, I have a problem in mouse panning issues in WinJS Flipview control. Here is my sample: https://skydrive.live.com/redir?resid=533F417A2E04AEC4!1009 My problem is: I can zoom images in flipview and panning, zooming or scrolling them via finger touc
-
Waas, large block of data, ftp
Hi, a bit new to waas. Doing some testing with waas in lab environment. Works great when tranfering data with ftp when link is not congested. But when I test with congested links I see that the ftp session times out (that is: files that is already ca
-
Specific Due Date Syntax for Create Task Workflow Action
I'm looking for a formula which will create a monthly due date on a specific day of the month (ie 1st or 15th). I have figured out a way to create recurring activities through workflows by adding a recuurence picklist but I currently only have monthl
-
Hi! i am repliating from sql2005 sp3 to oracle 11g xe windows 2008, using ogg for sqlserver and ogg for oracle other things are run from installation guide of oracle and sqlserver. only folowiing things where given in many ways in diffrent docmentati