Itunes restarts my computer

I recently purchased an ipod nano 3rd generation. I installed itunes7.6 with quicktime the installation went fine. When I try to open itunes I get a blue screen error saying my computer needs to restart. I've uninstalled and reinstalled several times to no avail. haven't even been able to hook ipod up yet. do I need to disable security somewhere? have norton and a firewall. I have an hp pc with windows xp service pack 2. Just getting frustrated and may return the ipod and accessories.
Message was edited by: slydog2114

If you are getting a blue screen stop, it would help if you could post the exact error message. It should be some sort of numbers and text -
0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
For example:
Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
Also is a file name mentioned in the error message? If so give the exact file name. Often it will be a driver and it can give an important clue to the casue of the problem.
if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Settings" button in the "Startup and Recovery" section
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
There is some general help on Troubleshooting Windows Stop Messages here:
http://aumha.org/win5/kbestop.htm

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