Itunes restored my iphone and now want icloud id to unlock my phone?
please help I plugged my iphone into the updated verson of itunes it restored it but will no back up and is now asking for icloud id which is different from my apple id and my phone is locked and i cant remember the id. I have no use of my phone and no apple store anwhere near.
Hey rosst100,
Thanks for the question. If you have forgotten your Apple ID password, you can reset it at the following link:
Apple - My Apple ID
https://iforgot.apple.com/password/verify/appleid
If you have forgotten the Apple ID account name (email address), see the following helpful tool:
Apple - My Apple ID
https://iforgot.apple.com/appleid
Thanks,
Matt M.
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The iTunes logo on the phone means that it is in what's called recovery mode. Take a look at this article to find out more about recovery mode, and how to fix it:
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Restore as New.
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no so i dont know what happened
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