Itunes runs in backround- won't shut down/open up

I am having to turn off my Norton Antivirus personal firewall in order to run Itunes. If I forget, it won't open up, but runs in backround forever, and won't let computer shut down normally. Is anyone else experiencing this? Any suggestions?

hi pruitt!
is that Norton Internet Security 2005? if so, let's try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
love, b

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    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f8cdb7c0 : 0xffffff801061d626
    0xffffff80f8cdb830 : 0xffffff80106b7bd5
    0xffffff80f8cdba00 : 0xffffff80106ce4ed
    0xffffff80f8cdba20 : 0xffffff801070fd84
    0xffffff80f8cdbb20 : 0xffffff8010910152
    0xffffff80f8cdbb60 : 0xffffff80109156d1
    0xffffff80f8cdbb90 : 0xffffff8010915618
    0xffffff80f8cdbc00 : 0xffffff80109189fc
    0xffffff80f8cdbc30 : 0xffffff80107120af
    0xffffff80f8cdbc60 : 0xffffff80106f18d3
    0xffffff80f8cdbcb0 : 0xffffff80106f1021
    0xffffff80f8cdbcf0 : 0xffffff80106f151a
    0xffffff80f8cdbd70 : 0xffffff8010905cfa
    0xffffff80f8cdbdd0 : 0xffffff80106f9ff2
    0xffffff80f8cdbe20 : 0xffffff80106f296a
    0xffffff80f8cdbe60 : 0xffffff80109650ee
    0xffffff80f8cdbed0 : 0xffffff8010971b52
    0xffffff80f8cdbf50 : 0xffffff80109e182a
    0xffffff80f8cdbfb0 : 0xffffff80106ced33
    BSD process name corresponding to current thread: launchd
    Boot args: serverperfmode=1
    Mac OS version:
    12C60
    Kernel version:
    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
    Kernel slide:     0x0000000010400000
    Kernel text base: 0xffffff8010600000
    System model name: Macmini3,1 (Mac-F22C86C8)
    System uptime in nanoseconds: 1018159461778
    last loaded kext at 38032238857: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f92404000, size 36864)
    last unloaded kext at 218306354237: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f9248a000, size 8192)
    loaded kexts:
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch          75.15
    com.apple.nke.l2tp          1.8
    com.apple.nke.pptp          1.8
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
    com.apple.driver.AppleHDA          2.3.1f2
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.ApplePlatformEnabler          2.0.5d4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.2.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.GeForce          8.0.0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.2
    com.apple.driver.AppleAHCIPort          2.4.1
    com.apple.nvenet          2.0.19
    com.apple.driver.AppleUSBOHCI          5.2.5
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AirPortBrcm43224          600.36.17
    com.apple.driver.AppleUSBHub          5.2.5
    com.apple.driver.AppleUSBEHCI          5.4.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33
    com.apple.driver.AppleMultitouchDriver          235.28
    com.apple.nke.ppp          1.8
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.1f2
    com.apple.iokit.IOAudioFamily          1.8.9fc10
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.1f2
    com.apple.iokit.IOHDAFamily          2.3.1f2
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.0.9f33
    com.apple.driver.AppleGraphicsControl          3.2.11
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.iokit.IONDRVSupport          2.3.5
    com.apple.iokit.IOGraphicsFamily          2.3.5
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.driver.AppleUSBHIDKeyboard          165.5
    com.apple.driver.AppleHIDKeyboard          165.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.2.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOAHCIFamily          2.2.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.2.5
    com.apple.driver.NVSMU          2.2.9
    com.apple.iokit.IOUSBFamily          5.4.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7.2
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.35f1
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)
    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
    Serial ATA Device: OCZ-VERTEX3, 240,06 GB
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24100000 / 2
    USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0x24120000 / 3
    USB Device: EyeTV Hybrid, 0x0fd9, 0x0018, 0x26200000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 3

    Reboot while holding down the command-r keys so the Mac boots to the Recovery Disk. From there select Disk Utility and then run Repair Disk.

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