ITunes said they have refunded my in app purchases, but where do I find that refunded money?
I got charged for some 10.00$ gem packages in the app "Clash of Clans" and have since been notified that they were refunded. I got charged with my bank card. Where do I find that refunded cash? Or if it goes back to the bank, when does it arrive?
It can take a number of days before the refunds will show on your card - if they aren't there by the end of the week then try contacting iTunes Support again.
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Dollersheikh wrote:
... I been to apple store ...
Go to that Apple Retail Stores website and click on Make a Reservation...
Here's an example...
http://www.apple.com/retail/crossgates/
Store List here > http://www.apple.com/retail/storelist/ -
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Hi There,
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Atul Saini -
I have made an in-app purchase, but did not receive the item.
I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
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GordonTo petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells -
Where can I FIND THE SAME CONTACT APP THAT IS ON MY LION MAC SOFTWARE AND USE IT ON MY 4TH GEN ITOUCH . I CAN NOT SEEM TO FIND THE APP TO DOLOAD IT. THX
- If you are talking about the Contacts app that came with the iPod, that can't be deleted or hidden or redownloaded..
- Have yu sed the Spotlight search on the iPod to try to find it? I suspect it is on the iPod and you just can't find it.
- You can go to Settings>General>Reet>Reset Screen Layout to help find it.
- You can also try a reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I got refunded for an app purchase but it hasn't showed up in my credit card
I got refunded for an app but the payment hasn't showed up on my credit card.....what happened?
i received a mail saying ....your money is refunded but i didn't receive the amount still .....where do i get the amount refunded .....and i removed my credit card details from the appstore......!!1
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i had an ipod classic and used it for a few years until i got an iphone.
Now I want to return to use it to fit all my songs on, however i now use a different itunes on a different computer.
It let me transfer all my purchases, but won't let me put the songs on that i downloaded from albums, and it won't let me put songs onto it that are on my iphone.
do i have to redownload all the songs again, or is there a simple method to solve this?See the How To Sections Here
http://www.apple.com/support/ipod/earlier/
And Here
http://www.apple.com/support/ipodclassic/
Also see this
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
My Ipod touch does not apprear in my I tunes account, but a box does apprear that says I need to instand itunes 10.6.3. When I go to the Itunes web site, all it has is the latest verison. How do I find 10.6.3?
And, what version of OS X or Windows are you running, please?
iTunes 10.6.3 for Mac.
iTunes 10.6.3 for Windows (64 bit).
Note that you may require installing a specific version of OS X for your Touch. Probably Snow Leopard. -
tried to down load quicktime/itunes for Windows 7. It tells me i need 64 bit version. where do i find it?
Try the following downloads page, bob:
http://support.apple.com/kb/DL1047 -
How to open Apple ID account with gift card! I have gift card and type its code in itunes. And it asked me again to contact itune support to acheive that.. I'm also the new apple user so i don't know much about this! Please help!
As there are user-to-user forums I've asked the hosts to remove your email address from your post.
Gift cards aren't available in all countries, and they are country-specific - they can only be used in their country of issue. Also all items that you you buy/download from the store are tied to your account, you can't share them with other people.
Are there any free dictionaries available in your country's store ? -
HT4539 I have switched off in app purchases but can't remember my unlock code to change it
I must have set a passcode on my iPad when I first got it but can't remember it & have tried numerous ones & I'm afraid it's going to block me if I try again, does anybody know how I can retrieve it?
You cannot retrieve it.
You will need to restore as new. -
I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps! Does anyone have an ideas about what I could do, to prevent all my things deleting, because I won't be spending more money on apps that I have already purchased once!!
Thank you,1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am living and working here in the sultanate of Oman. Its been two days that I have not been able to use viber on my iPhone unless I use VPN. I talked to colleagues who have iPhones and other apple devices and they said they are also experiencing the same problem. I tried to call up my service provider (NAWRAS) and they informed me that the problem is not on their side, that they have not blocked the app. Surprisingly, when I asked my colleagues using samsung, they said the app is working just fine. What seems to be the problem? Are the codecs (I hope I am using the right terms here) used by viber now are similar to that of the other messaging blocked apps like Tango, weChat and skype?
Please help us on this. Thank you!Maybe its a Viber problem. As that is not an Apple product, why don't you try and contact the developer?
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