ITunes sais "computer is authorized" but wont sync "purchases"--please help

i tried to add some new songs to my ipod and it synced them, but took all of the purchased media off of it saying that my computer is not authorized to play them. so i went to -authorize computer- and it said the authorization was successful, but when i tried adding the videos again it still said the computer is unauthorized...does anybody know what i can do? any help is appreciated, thanks
Dell   Windows XP  

Double-click on the video in question to play it. In the window that opens, type in your password for the account show. You might have purchased the video with a different account.

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