ITunes saying I'm not connected to internet

I'm having to restore my iPod shuffle due to it not playing songs. When I clicked on the restore button this message came up:
"iTunes could not contact the iPod software update server because you are not connected to the Internet.
Make sure your Internet connection is active and try again."
I'm not sure why it's saying this because I am connected to the internet! I've restarted my computer but that message is still coming up. Why?? I hope someone can help me.

You could try this help article about LAN settings, it sounds like your problem
http://docs.info.apple.com/article.html?artnum=304468
If that doesn't work maybe you should check you firewall settings.

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Itunes says I'm not connected to internet but i am

i am trying to restore &/or update my ipod touch ( 4G ) and i keep getting error message # 8941- itunes could not contact the ipod software update server because you are not connected to the internet. i AM connected to the internet (54.0 Mbps). i tried reinstalling itunes and it doesn't help. anyone have any ideas?

I'd try the following document, jerry:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Itunes says i am not connected to internet to complete an upgrade

i have the 2nd generation ipod touch and was clicking on the upgrade to a 4.2 version and an error message states that i am not connected to the internet. I am connected to the internet, am able to go onto the internet and can even go to different websites. Current version that is on my ipod is a 3.1- HELP?????

Hey there manmarmartinez,
It sounds like your iTunes is not able to connect to the internet but your other internet programs work just fine. I would start with checking to see if perhaps proxy settings may be preventing the connection with this article named:
iTunes for Windows can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/ts1490
To check your web proxy settings, follow these steps:
Open Internet Explorer
In Internet Explorer, choose Tools > Internet Options.
Note: If you don't see the Tools menu, press Alt-T.
In Internet Options, click the Connections tab.
Click the LAN Settings button.
In the Proxy server section of the Local Area Network (LAN) Settings window, make sure your proxy settings are correct. If they're not, correct them.
If your settings are correct, turn off the proxy. To do this, deselect Use a proxy server for your LAN.
Click OK in both the LAN Settings window and the Internet Options window.
In iTunes, try to access the iTunes Store or another online resource.
You should check your proxy settings with your local network administrator.
If the issue persists, or you are not using a proxy, I would next try the troubleshooting in either of these 2 articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
or
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Regards,
Sterling

I can not update my phone because itunes says i am not connected to the internet, but i am connected

I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.

Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !!

When I open iTunes it opens to my library but it won't let me connect to iTunes store says I'm not connected to internet but I am

when I open iTunes it opens to my library but it won't let me connect to iTunes store says I'm not connected to internet but I am

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When I open itunes and try to go to store it does not open trouble shooting sayes I am not connected to internet. I am connected...

When I open itunes the store will not open nor will it let me sign in trouble shooting says I am not connected to internet ... I am connected.

This is the appropriate behavior.. Most email programs (browsers too) store attachments (or files) in a cache area. You then need to do a save as to more them to a different location. The plug-in is finding the pdf in the location determined by the email program, so that is the last place the plug-in used. It doesn’t have a different location to use.

I have installed itunes and my internet is working however it says I am not connected to internet\

I have installed itunes and my internet is working however it says I am not connected to internet\

Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

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I wonder if this is a variation of the problem discussed in this article:
http://docs.info.apple.com/article.html?artnum=304468
If that isn't it, try breiefly diabling your firewall to see if that allows connection. If it does, you need to look at the configuration of your firewall.

Secure link to itunes store failed computer not connected to internet tried ununininstalling everything to do with itunes no joy also error code coming up E0000225 anybody out there got any ideas

Secure link to itunes store failed, (computer not connected to internet tried uninstalling everything to do with itunes,no joy also errror code E0000225 appearing. Have turned off windows firewall and also my Bullguarg security settings.Can anybody out there please help me thanks.

Hi,
You could be right that the response to clicking on help is a symptom of an entirely separate issue, but nevertheless the secure link to itunes is definitely failed, and I am unable to log into Itunes on either PC.
I also noticed that even if I click on the link to create a whole new Apple ID, I cannot do that either, presumably because the secure link is not working.
After I noticed that there were weird things happening this morning, I did change my Apple ID password in the hope that this might resolve it, but it seemed to make it worse. Now, all of my apple devices keep constantly prompting me for the apple ID password, and randomly either accepting it, or telling me it is wrong. I know the password is correct because I can log onto the apple Manage My Apple ID screens in a web browser with it.
I was starting to think that this is an ISP issue (BT Broadband), but I have not seen anyone else posting with the same issue. Does Apple use a different security protocol to everyone else? I'm asking because all other secure services seem to be working fine, but anything related to apple that requires a secure connection or authentication is having issues.
I have also seen reference to making sure that Itunes is listed as an allowed program in Windows Firewall. I cannot seem to do this because it says that my Windows firewall is being managed by McCafee. I have checked the settings in McCafee, and it appears to me that Itunes, Bonjour, and many other apple programs have been granted "Full" access. As said before in any case I have tried temporarily disabling the firewall and even this did not solve the problem.

TS5419 I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

I can't update my iPad because it keeps saying I'm not connected to Internet but I am connected

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ITunes thinks I'm not connected to internet. No internet radio, updates

I've used iTunes to listen to Wisconsin Public Radio for years. It recently quit working (on the iMac) but still works on the iTunes on the PC. If I got to "internet radio" list, it says I'm not connected to internet, check connections, etc.
Even if I try the iTunes "check for updates" it gives me the "not connected to internet, check connections" error. This has been going on for weeks. My internet connection works fine.
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I've written to Apple about this major bug in iTunes several times, but they don't seem to be interested in fixing it or following up. Weeks after this started to happen, I'm still stuck launching itunes on a PC instead of my iMac.

ITunes says i´m not connected to the network

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this happens so often.
... but guess what, I open the connection using another browser and I can see the same pages without problem.
this version is so low, even when I press to any link... why the loading of pages like apple.com takes too long?
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This could ( no, will happen if your dsl modem/router is set to give up it's connection when the mac is idle.
Many dsl modems ( in the UK, at least ) do NOT default to 'always on'.... & a setting must be changed to enable this. Even with 'always on', you will get a similar problem occasionally, but the delay will be just a few seconds.... not 30+.
Some modems can be accessed by entering 192.168.1.1 into safari - check the instructions for yours.
Also some(!) isp's don't allow always on & force a disconnection when idle. Mine does - but you can opt-out of it via their website.
I bet if you mention the make/model of your dsl gear, somebody here can tell you exactly where to find these settings.

ITunes saying I'm not connected to internet

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