ITunes saying problem with previous payment
iTunes is saying that there is a problem with a previous payment and to change my payment method. How do I rectify this so I can keep using the same payment details?
Thanks
Contact iTS Customer Service via the links on this page - http://www.apple.com/support/itunes/
You fail to note the nature of the problem. If there is a problem with the credit card/debit card then it is up to you to resolve that problem. The iTS is like any other merchant processing a payment.
MJ
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Wont let me download apps it's saying ther was a problem with a previous purches
Answered in the other thread you posted in:
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Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
HT3702 i can't upgrade my app store and mentions " i have problem with previous payments"
please help me.
Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hi I tried paying for my skype number, which is about to expire, with paypal credit.
As I didnt have enough credits I got an email saying Problem with your payment, they payment didn't go through.
Now I've added credits to my account, but the skype number is still about to expire, and I don't to be able to change the payment method, or force the payment to try again with skype credit.
As I don't want to loose my number I like to make sure the payment goes through.
What should I do?
thanksHi LondonLass,
Skype Number and a Skype subscription are two different products and have to be renewed separately.
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I hope it helps
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..
Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
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My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it -
I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
ITunes will not up date get a messge saying problem with installer packge
itunes will not up date get a message saying problem with installer packge
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Spotify says "problem with soundcard", also itunes not giving sound. youtube is giving sound.
Spotify is saying "problem with soundcard" also no sound from iTunes, however, youtube has sound as does the laptop for facebook pings......any suggestions please?
Hey Alan,
Can you let me know what specific model laptop you are using? Also let me know what operating system you are currently working. Try using Spotify with headphones to see if you are able to hear sound. To me this sounds like an installation issue. I would go ahead and completely uninstall Spotify and then reinstall it since this issues does not occur using the web browser. Do you have sound in any other applications?
Thanks
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
ITunes Match: There was a problem with your payment type.
This Morning i received the following email from apple regarding my itunes match account.
I have no idea why this has happened, i am now worried of loosing all my music.
I have itunes match set for AUTORENEWAL, and there ist enough credit on my itunes store account.
Does anyone have an answer to this?
Would be greatful for help.
Thanks in advance
iTunes Match: There was a problem with your payment type.
There was a problem with your payment type that prevented the automatic renewal of your subscription to iTunes Match. To renew your subscription and to regain the ability to store your entire music collection on iCloud and enjoy it on your iOS devices, iTunes, and Apple TV, you will need to update your payment information. iTunes Match stores not only your songs purchased on the iTunes Store, but all of the other great music you have acquired over the years, including music from CDs.
To update your payment information or manage your subscription, sign in to iTunes on your computer and go to your Account Information page. Your matched and uploaded tracks will be removed from iCloud in 90 days, so renew your subscription now and keep all of your music in the cloud so you can listen to it anytime, anywhere.
Regards,
The iTunes Store teamI tried calling but they are closed in bservance of holiday. I want to resolve this issue now please via Internet so that I can resume my game. Thx very much for your help. Can u guide me thought this or email me the instructions as to how to resolve this step by step. It appears to me that there must have been a past billing issue.
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HT204266 problem with my payment
i have problem with my payment method i have used it once but now when i try to download free stuff it say your payment method was declined
notice that i have to accounts and i regesterd in both with the same credit card in both accountThese are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Is the payment method valid for the country where your account is based, and is the card registered to the same address as your iTunes account ? If it is then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I have a problem with the payment?
I have a problem with the payment, I bought before with the same account.
but this time they say that I should contact itunes support to complete the transaction.
can someone help me, who have had the same problemIf you are dissatisfied with the Service you have received and wish to Contact Apple...
India
Start your support request online and we'll connect you to an expert.
(91) 1800 4250 744
www.apple.com/in/support/
From the above Link...
To Contact Apple World Wide for Support and Service
http://support.apple.com/kb/HE57 -
Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME
Contact iTunes customer support.
We're all users like yourself and as such have no access to your account. -
Why I got this email if I didn't schedule any storage plan ? This is the email I got;
On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me ? I don't want to be charge for something I don't want to buy.You may want to do couple things
1. cancel auto renewal for icloud - instructions here -under downgrade storage
http://support.apple.com/kb/HT4874
2. change your payment info in itunes, to either none or other payment method - instructions here
http://support.apple.com/kb/ht1918
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