Itunes says Another user is using the ipod software

When I connect my iPod which has only been owned for a week to my PC, it says that another user on the computer is connected to the Ipod software. This is incorrect. I have reset the IPod, but still cannot make the iPod talk to the PC. Help!!!

As Peeble said, Thomas & Ronnie, this sounds like "fast user switching" is enabled in XP. iTunes & fast user do not get along. See the following link for troubleshooting instructions.
http://docs.info.apple.com/article.html?artnum=93395

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My Ipod says to use the Ipod software updater application??

I unplugged my Ipod and all the songs got deleted. This is the 3rd time this has happened and now when I plug it in to put the music back on, a box pops up and says "iTunes cannot read the contents of the iPod MICHELLE'S (that's my iPod). Use the iPod Software Updater application to restore the iPod to factory settings." What does this mean? & how do I update it to factory settings? Can someone please help?

Use the instructions in this article to restore the iPod with the iPod updater; use the document it links to if you are using iTunes 7. Some iPods may require that they be connected to the iPod AC adaptor, a car adaptor, or a 6-pin FireWire port before the restoration process can be completed.
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I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?

When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?

See Here...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567

We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

ITunes says another user has it open - but I am the only user on this Win7 box

Hello!
Recently, my iTunes will periodically say that it can't open because another user has it open. However, there is only one user account on this Win7 machine. If I restart the machine, the problem will sometimes go away, but will return. I have re-installed iTunes, and that has not fixed the problem. When I get this error message, I go to the task manager and it says there is only one user on the machine and "itunes.exe" is not on the list of running processes. ("ituneshelper.exe" is running, and I have stopped that process - but no effect on the problem.)
I have seen mention of this problem when using "fast user switching" in Windows 7, but there is only one user account on this machine. I am not switching between users.
iTunes: 10.3.1.55
OS: Windows 7 (64 bit)
Please advise! Thank you.
Regards,
Brad

Do you still get that after restarting the PC?

ITunes says I don't have the required software to communicate with an ipod

Every time I start iTunes I get the following error message:
The software required for this iPod [nano 7, firmware version 1.0.3] is not installed correctly.
Please reinstall iTunes to install the required software.
I have reinstalled iTunes about ten times, with elevated privileges, both in normal mode and safe mode, and under the administrator account. Itunes says it was successfully installed, but it obviously wasn't since I still get the same error message after each installation. I also tried repairing iTunes and rolling back iTunes but all with no success. I have also tried uninstalling all apple related programs and services from my computer (bonjour, icloud, itunes, quicktime, AppleMobileDevice service, iPod folder from the programs folder, the apple directory in the temp folder). I have also used 7-zip to open the package and tried to only run the iTunes installer, which didn't work any better. I have checked to make sure the AppleMobileDevice service is running and it is set to automatically start with windows (bonjour service is also configured to start automatically). And yes I have verified that they are both running. I have also reset my ipod settings, as well as starting iTunes while holding control+ shift. Windows recognizes that my ipod is attached and has installed the drivers successfully. I am running Windows 7 home premium, 64-bit and I am trying to install iTunes 12.0.1.
Any other ideas or suggestions?

Your options depend on which MacBook you have and the version of OS X installed.
To find out:  > About This Mac

Can I share my iTunes with another User Account on the same Mac?

Hi There
I have created a new user account on my MacBook for my Boyfriend to have his own login, the only trouble being he syncs his iPod and iPhone with my iTunes library.
Is it possible to share iTunes across the 2 User Accounts on the same Mac?

I have followed those instructions and successfully have shared my music. Now for the next question!
How can we both purchase songs that automatically update on each others account? (For example if I purchase a song, it won't appear on his Library)

I have locked myself out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and go to itunes when i do that itunes says it cant connect because the ipod is locked im lost at what to do about this anybody

i have locked my self out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and log into itunes when i do itunes tells me it cant open my ipod because its locked does anyone know how to fix this?

IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPod Touch User Manual for iOS 5

Ipod says another ipod user is using the software

I am trying to charge/import, but the message says another user is using the ipod software. I am the only ipod in my home that even uses the software. How can it be confused? What can I do?

try the following:
Close iTunes.
Open the Task Manager.
Select the Processes tab.
Find "iPodService.exe" and click it, then click the End Process button to close it.
Do the same for "iTunesHelper.exe".
Close the Task Manager.
Start iTunes

Can't connect to my itunes because the message states that another user is using my itunes when thi is not true.

I can not connect to my itunes account because the message states that another user in using the account and this is not true.

After a visit to the apple store, they were able to get through my pass code but unfortunately I found out that is was a problem with the logic board. Since Apple only wants to sell and not fix, I was able to locate an iphone repair near me that deals with logic boards and they are currently working on it right now. i should be getting it back soon. Im not sure if the problem you are experiencing is the same as i went through but it does sound like it may be also a hardware issue and would suggest searching online for an iphone repair place that can diagnose what exactly is wrong. Hope this helps.

Another user is using iPod Software.....

I'm trying to get more songs on my iPod and when I connect it and iTunes starts running a note pops up and says:
"Another user on this computer is using the iPod Software, so iTunes is unable to communicate with this iPod. Please ask the other user to log out." I checked and nobody else on the computer is using iTunes. Does anybody know what I am supposed to do or what this means? I cannot get anything about/on my iPod on iTunes... please help

Try restarting your computer.
This is NOT the kind of help that I find valuable. Restarting the machine is the
last thing I want to do! Is this a bug in the iTunes? Is it a sequence problem? i.e. should you plug in iPod, then start iTunes? Somebody has to have a better answer.

Fresh iTunes, now must I run the iPod software too?

Hoping to avoid screwing up my iPod's current contents by avoiding any snafu's. In that I've some new content I'd like to add to my iPod, and not sure if the online iTunes download installed iPod software or not, I might could assume if not, likely any automated updating of the iPod simply won't happen. On the other hand, my luck would be that the iPod would be erased or else corrupted if not actually having iPod's software installed (which again, I'm not sure if the iTunes download did/did not include the iPod software). I do see I have an iPod folder in 'my programs', and it contain a bin folder (600Kb) as well as an iPod Service.exe for a version 6.0.4.2. The other issue I'm concerned about is while my external HD's iTune music lists in iTunes (w/o any obvious issues, a pleasant surprise), in that it lists my Griffin software's iTrip stations, I'm a little apprehensive that this too (iTrip's software) likely also needs to be re-run as my laptop probably won't recognize that aspect of iTunes/iTrip. Sure wish somebody would post a stickey for us who are wrestling with having formatted and are reinstalling iTunes, iPod and iTrip. But then that would take all the fun out of things wouldn't it. Likely I need to track down the current iTrip and iPod versions and reinstall them, but maybe not?

hi Steven!
the itunes upgrade doesn't upgrade the ipod updater, although it does swap out the version of the ipodservice.exe for the the latest one.
what model of ipod do you have?
Identifying different iPod models
what version of the ipod updater are you currently running? to check, go "start > all programs > ipod" and look for the date in the name. for example, mine says "2006-03-23".
love, b

Can i use a 2nd iphone if i install itunes on another user account.when i tried to create a second library i messed up both phones, the second one now has all my contacts and when it sends txts it either says its my other phone or email address

can i use a 2nd iphone if i install itunes on another user account.when i tried to create a second library i messed up both phones, the second one now has all my contacts and when it sends txts it either says its my other phone or email address. i can cope with the first phone and getting it back on itunes but dont want to syn the 2nd phone until i know it is independant of the other one. Does it matter that both phones use the same itunes store account?

Deleting the account on your phone only removes if from your phone. The account and it's data remain intact and doing so will not effect your daughter's phone.
To do this, first go to Settings>iCloud on your phone and turn any synced data (contacts, calendars, etc.) to Off, and when prompted, choose to keep the data on the phone. When finished, scroll to the bottom and tap Delete Account. Then set up a new iCloud account with a different Apple ID and turn any data you want to sync with iCloud (contact, calendars, etc.) back to On. This will upload your data to your new iCloud account.

Ipod says that another user is using itunes

When i connect my new ipod to my computer, it says something like another user on this computer is unsing the ipod software. im the only one on this computer with an ipod so i uninstalled then reinstalled and i want to register my ipod to itunes but it won't work. What should i do?

"it says something like another user on this computer is unsing the ipod software"
Something like? Is it this?
http://docs.info.apple.com/article.html?artnum=93395
If not, can you post the exact error message?

Itunes says Another user is using the ipod software

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