ITunes says Apple ID password is incorrect, but I havent changed it and I know it is correct !!
I have been using my iTunes account for several years, and I have had the same password for a long time now, which works fine, until this weekend that is. When I went to iTunes at the weekend to purchase something, it asked me for my Apple ID password, which I submitted. It then kept telling me this was wrong, until it eventually blocked me. I am 100% my password was correct, and lower/upper caps were also correct.
Now though, exactly the same thing has happened to my partner, on a completely seperate computer and iTunes account ! Help ! What has gone on here ?
Odds are that someone has hacked your Gmail account and changed the password on you.
Allan
Similar Messages
-
I wanna ask about my iMessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I am trying to follow the steps to switch from my old IPhone 4 to my new IPhone 5s. I am having several issues.
1. My Iphone 5s is telling me my Apple ID password is incorrect, it is not.
2. When I first turned on my IPhone 5s, it uploaded my IPad information. I don't want that to remain on the phone.
I am going crazy trying to get this new phone going. I cannot afford the $29.99 one time support and cannot make it to an Apple store during the work week. Is there anyone who can help?IF you have a backup for your iPhone 4, I suggest you to go on your new 5S to Settings / General all the way down to / Reset and then click on to Erase All Content and Settings.
PLEASE keep in mind that this will erase all the content of the machine and reset it to fabric.
Then, it will prompt again all the Configuration for the new iPhone, and when suggested to backup, choose the iPhone 4 one.
additional help: if you still have the iPhone 4 with all the data you want to copy, the quickest way its actually to back up to iCloud from the iPhone 4 and then do the Configuration for the new one... and shortly after connecting to a wifi network it will prompt you with a choose option between all your iCloud backups
hope that solves it all -
i've rebooted and deleted the acc and reinstated, still says the password is incorrect. i get mail but can't send. can anyone help please?
Hi LordBingington,
Welcome to the Apple Support Communities!
I understand that it can be frustrating when you can receive emails but cannot send them. In this situation, I would recommend using the information in the attached article to troubleshoot.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best regards,
Joe -
I need help with unlocking my 'locked' account. According to Apple, my birthdate is inaccurate, my passwords are incorrect and due to too many failed attempts, I'm without email. Please Help
Boot from the installation DVD, then go to Utilities/Password Reset.
-
Ipod saying password incorrect when i havent changed it
i tryed to unlock my ipod, and it is saying that the password is incorrect when i havent changed it at all
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My AppleTV says my iTunes password is incorrect, but it is correct when logging in via my Macbook, iPad and iPhone. Do I need to reset it entirely in order for it to work on all 3 devices? This happened randomly without me logging out and back in, and I've already tried restarting the AppleTV. I really dont want to have to create another new password.
Change your router channel number. Most times this works & is all you have to do.
See KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
============================
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary. -
Hey guys,
I just bought a new iPhone but i can't restore my backup files beacuse it keeps saying "itunes could not restore backup because the password was incorrect" but I really don't know where to put the password to restore it. I really have some files that are meaningful for me so I really need help. Any suggestions anyone?Select your iDevice in the iTunes.
Choose the Summary screen (tab) and scroll to the bottom of the screen.
Then un-select Encrypt iPhone backup.
iTunes will then prompt you to “Enter the password to unlock your iPhone backup”, enter the password you set originally. -
I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
-
imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store. i've bought and updated apps with the id but imessages still wont work
I have had the same problem. I try and use imessage but it keeps saying user name or password incorrect. The password works when I log into gmail and I am certain I am typing it in correctly. I would appreciate any help!
-
I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.
When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567 -
I have an iPhone 5 and it kicked me out of iMessage. When I went to reactivate it, it told me that my username or password was incorrect. So I changed my password. Still said it was incorrect. However, I can login to iTunes (and here) with the same password I use for my Apple ID. What's going on?
I have the same problem and I'm wondering if it has something to do with me closing an account that paypal used to pay for my purchases made on my phone before I had the new account activated. . . or maybe because I have not called to say when I will be paying my phone bill.
-
I am trying to log on to iwork but it keeps saying that my password is incorrect. I have already reset it and entered my new password and it still is not working. what should i do?
I really can't comprehend the logic that leads to believe that password for old apple id will come to e-mail for new id. Buy may be I just misunderstood something. Contact Apple for assist with password retrieval. If you can verify yourself as account owner they may be able to help you.
-
I keep getting an error message while trying to setup my imap Gmail and Aol accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?
Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!
-
Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem
On my own, I discovered the following, which worked (one responder got the solution part correct for Google): For Yahoo, where I just use a standard login with no extra verification, I had to go into Yahoo and change my password. Once I did this, the new iPhone had no problem registering accepting my Yahoo account. I WAS, however, using the correct password and user name all along, for those who did not think that was the case. The problem is on the iPhone software side. For Google, I use a two step verification, and for that, one must go to Google Mail and obtain a specific, unique password, that is designed to work only on iPhones. Hope this helps anyone else with this dilemma.
Maybe you are looking for
-
Is there any context-sensitive help in SQL Developer. I'm looking for a way to link SQL syntax with some sort of a Help function. Searching the SQL Reference pdf just doesn't cut it. For example, when I search the SQL Reference pdf for Round, I get 1
-
"Add Site System Role" is greyed out in the SCCM console
SCCM 2012 R2 CU3 Single Primary Site Issue where "Add Site System Role" is greyed out in the SCCM console. We can install roles through PowerShell, however in the console we cannot add roles, remove roles, or change the properties of the site server.
-
BUG: JDev 10.1.3 ADF BC Synchronize With Database not available
I am using the "Business Components from Tables" wizard to create my ADF model. If I specify a package that is 3 nodes deep (a.b.model) then JDev creates a structure that looks like this... Applications --MyApplication ----Model ------Application Sou
-
Photoshop/Lightroom CC - Lightroom problem
Just purchased and downloaded Photoshop and LR 5 from the Cloud. Both loaded and worked fine. LR 5 sucessfully copied all my folders from LR 4. I have no idea what I did but now all the folders are missing (yes Folders is open - triangle pointing d
-
I need to have the funtionality of a QBE report, but need to clean up the field names on the update form. I can't find a place to do this. How can I do this, or do I need to write my own QBE type report in SQL calling a custom form? Thanks, Brian