ITunes says Gift Voucher redeemed, but it has never been used...

I bought an iTunes gift voucher sent through the iTunes store via email.
When my friend input the code for the very first time iTunes said the voucher has already been redeemed.
Does anyone know why this might be or perhaps how this can be resolved ?
Thank you in advance.

Most places you buy gift cards at should have given you a special receipt with a number to call if you have problems with the code.  If they don't give you that reciept, then you can contact iTunes and hopefully they can help you, and then find a new place to buy your gift cards.

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