ITunes says I don't have the required software to communicate with an ipod

Every time I start iTunes I get the following error message:
The software required for this iPod [nano 7, firmware version 1.0.3] is not installed correctly.
Please reinstall iTunes to install the required software.
I have reinstalled iTunes about ten times, with elevated privileges, both in normal mode and safe mode, and under the administrator account.  Itunes says it was successfully installed, but it obviously wasn't since I still get the same error message after each installation.  I also tried repairing iTunes and rolling back iTunes but all with no success.  I have also tried uninstalling all apple related programs and services from my computer (bonjour, icloud, itunes, quicktime, AppleMobileDevice service, iPod folder from the programs folder, the apple directory in the temp folder).  I have also used 7-zip to open the package and tried to only run the iTunes installer, which didn't work any better.  I have checked to make sure the AppleMobileDevice service is running and it is set to automatically start with windows (bonjour service is also configured to start automatically).  And yes I have verified that they are both running.  I have also reset my ipod settings, as well as starting iTunes while holding control+ shift.  Windows recognizes that my ipod is attached and has installed the drivers successfully.  I am running Windows 7 home premium, 64-bit and I am trying to install iTunes 12.0.1.    
Any other ideas or suggestions?  

Your options depend on which MacBook you have and the version of OS X installed.
To find out:  > About This Mac

Similar Messages

  • I cleaned my computer lately and it won't let me open iTunes, saying I don't have the correct permissions, so I backed my iTunes files up and deleted it. Now when I try to install the free download it says 'The installer encountered an error...

    The installer for iTunes free download says when installing "The installer encountered an error that caused the installation to fail." I have been to the help page and run Disk Utility (not sure if that's worked or not) and it still comes up with this. Please help me get iTunes back up and running. Thanks

    Go to HD>Library>Receipts - remove the iTunesX.pkg receipt. Drag the iTunes app to the trash.
    Repair permissions with Disk Utility - reboot - then try to run the installer.
    MJ

  • ITunes says I don't have the x64 version when I do!

    I recently bought a 32gb iPod touch, it was working fine until I formatted and reinstalled Vista. Now when ever I try to connect and sync my touch, it says that I need the x64 version of iTunes to sync my iPod. I've even reinstalled it too. Any ideas on why it would be doing this?

    I assume you have downloaded the installer and saved it on your PC.
    Have you tried right clicking on the installer and choosing run as administrator?

  • ITunes says I don't have the authority

    I'm trying to install iTunes 9 on to my computer right now, but it's telling me that I need to login as an administrator first before I can make changes that effect every user. There is only one account on my computer, it's an administrative account, and I'm currently logged in to it. Can anyone tell me of a fix for this?

    I assume you have downloaded the installer and saved it on your PC.
    Have you tried right clicking on the installer and choosing run as administrator?

  • I have the 64bit version of itunes. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! Help!

    I have the 64bit version of itunes on windows 7. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! I've uninstalled and reinstalled but it makes no difference. I have no access to other computers so at the moment I don't have a backup for my iphone should anything go wrong.
    Please Help!

    Hello ekbowers,
    It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone 5.  I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system. 
    I recommend following the steps in this article to completely uninstall iTunes:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Once you have completely uninstalled iTunes, you can download the 65 bit version of iTunes for Windows here:
    iTunes 11.0.4 for Windows 64
    http://support.apple.com/kb/DL1615
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • When i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

    when i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?

    Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • The New Itunes says I don't have permission to make changes. All I want to do is add stuff to my Itunes. What can I do?

    The new Itunes says I don't have permission to make changes when all I want to do is add files to my itunes library.
    What can I do?

    What version of iPhoto? Assuming 09 or later...
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
    Regards
    TD 

  • HT4623 Itunes says I don't have permission to download IOS7 following a failed attempt?  Help?!

    Itunes says I don't have permission to download IOS7 following a failed attempt?  Help?!

    The servers are getting slammed. Bunch of people trying to download at the same time.
    Give it time, keep trying, should eventually work.

  • I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

    I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

    The message shouldn't have anything to do with iCloud storage. You need the free space on the iPad itself, not in iCloud. You have to free up space on the iPad by deleting content. You can delete any movies, videos, apps, or whatever you want to delete in Settings>General>Usage>Storage.

  • I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

    I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!

    Your options depend on which MacBook you have and the version of OS X installed.
    To find out:  > About This Mac

  • HT201364 My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older versi

    My 13 inch Macbook pro w retina will not install/download OS X Mavericks because it says I do not have the requirements in order to install it. I purchased my Mac this past month on 11/20/13 so i do not have a problem with it being an older version. Please help. This is my first computer so i dont have any experience on how to fix this.

    You can't install the App Store version of Mavericks because your model needs a special version. If you ever need to reinstall it, boot into Recovery.

  • Iphone says I don't have the 'privilege' to sync

    Hi,
    I've had my Iphone for 6 months and all of a sudden today it says I don't have the 'privilege' to sync my phone. What? Same computer, I'm logged in as myself?
    Totally perplexed?
    Thanks in advance for any suggestions.
    Chris

    Randers,
    I am so sorry. I wanted to give you credit also for sovling my problem because it was a combination of you and wjosten that made the magic happen.
    First, that video you led me to was dead on! There were critical steps that I did not know from other videos I saw.
    wjosten,
    thank you for recommending that I find a free tone. I was not able to find a free one, but I ponied up and bought one. As soon as I did, the tone tab showed up across the top.
    Long story short, these are the reasons I could not make the ringtones:
    A) I may have tried to use music that could not be made into ringtones.
    B) When it was time to change the extensions, I may not have checked use m4r.  I moved through it that step too quickly.
    At any rate, I thank you both and I am so sorry I did not get full points to both of you.

  • I downloaded firefox 6, and restarted computer, but the message under the search window says I don't have the latest firefox. I tried twice. thank you

    I downloaded Firefox 6 and restarted computer, but the message under the search window says I don't have the latest Firefox. I tried twice. Thank you.

    I have a similar problem; but I think the cause of the "already running" message is that my computer crashed.
    I rebooted before I learned to look for the parent lock file, but even when I knew to look for it, I found my original profile folder to be empty.
    So I created another profile folder, and FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and it has a location, it's where it should be - and where it's invisible, but even if I type in this location, nothing comes up).
    I tried making all folders visible (I run Windows 7), but this did not make my old profile visible.
    I want to find it because of the bookmarks I bookmarked recently.

  • I can't install updates. I get a box that says I don't have the permission, to contact the system admin.

    I can't install updates. I get a box that says I don't have the permission. I need to contact the system admin. I'm the sys admin!

    Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    Trash the current Firefox application to do a clean reinstall.
    Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • HT3775 hello, im trying to open a document but it seems like my computer does not have the require software to open it could you please tell me what can of software do i need in my laptop?

    hello, im trying to open a document but it seems like my computer does not have the require software to open it could you please tell me what can of software do i need in my laptop?

    In order to help, more information is needed.
    What type of document is it (word document, picture or?) And do you know what software it was created with and what file format it is?

Maybe you are looking for

  • Sun server - file not found warning message - send-file reports: HTTP4142

    (File not found) [25/Sep/2012:17:37:34] warning ( 9732): for host 127.0.0.1 trying to GET /vt/css/body_ie8.css, send-file reports: HTTP4142: can't find C:/Program Files/Sun/WebServer7/https-AC7440R877W6X.com/web-app/AC7440R877W6X.com/vt/css/body_ie8.

  • Authentication error with sudo

    Hi there. I just tried using Carbon Copy Cloner (2.3) to clone my HD before updating to OS 10.4.9. I got this error: authentication error: sudo: /private/etc/sudoers is zero length I booted to my old cloned drive and repaired permissions and the hard

  • Usage of binary key in the read statement

    Hi Experts,    For usage of binary search in the read statement, what is the minimum number of records (availablity) should be available in the internal table itab as per the below Example.. SYNTAX: Read table itab with key X binary search. For eg: w

  • Doing something wrong creating a form

    I am a brand new flex user, taking the "flex challenge" so to speak.  I am primarily a designer, but I have heard that Flash Builder 4 is so easy to use, that I should be able to pick it up pretty easily.  I love the skinning and styling options, but

  • Explicit tag not showing

    I've just published my first podcast episode on iTunes. I tagged the episode as explicit 'yes' as it contained swearing, but at podcast level (channel level I think) I tagged it as 'no' as it's quite possible there may be no swearing in future episod