ITunes says I have more than 5 authorized computers - help!

We have already tried to "deauthorize all" as suggested on the support page. And since you may only do that once per year, it is not an option. The iTunes Store says only one computer is authorized, yet my iTunes account says I have more than 5. This prevents me from accessing some of my iTunes purchased material, though not all.
Any suggestions?

Thanks for the quick response! I'll do that. I have discovered in the meantime that the only items affected are the free downloads. Other purchased items -- including two I just downloaded -- are just fine.
Odd. But workable.

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