Itunes says I'm not connected to internet but i am

i am trying to restore &/or update my ipod touch ( 4G ) and i keep getting error message # 8941- itunes could not contact the ipod software update server because you are not connected to the internet. i AM connected to the internet (54.0 Mbps). i tried reinstalling itunes and it doesn't help. anyone have any ideas?

I'd try the following document, jerry:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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    Thank you for using Apple Support Communities.
    Regards,
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