ITunes says I'm not connected to the internet when clearly I am...

I have re-authorised, re-started, re-installed...iTunes says I'm not connected even when I have the home page open. I don't know why it can't connect to server. I'm trying to restore an iPod touch. I can connect and back up my iPhone buut not the iPod. ***?

I wonder if this is a variation of the problem discussed in this article:
http://docs.info.apple.com/article.html?artnum=304468
If that isn't it, try breiefly diabling your firewall to see if that allows connection. If it does, you need to look at the configuration of your firewall.

Similar Messages

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  • My Itunes say's im not connected to the internet when trying to update my iphone?

    Hi,
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    In the course of your troubleshooting to date, have you worked through the following document?
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    For the device connectivey issues try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
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  • I can not update my phone because itunes says i am not connected to the internet, but i am connected

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    Download the last IOS you need and install it.
    Download iOS 4.3.5 Links
    iOS 4.3.5 download (iPad)
    iOS 4.3.5 download (iPad 2) (WIFI)
    iOS 4.3.5 download (iPad 2) (GSM)
    iOS 4.3.5 download (iPhone 4) (GSM)
    iOS 4.3.5 download(iPhone 3GS)
    iOS 4.3.5 download (iPod touch 4th generation)
    iOS 4.3.5 download (iPod touch 3rd generation)
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    I downloaded 10.5 and Itunes says I'm not connected to the internet. I am connected and the diagnostics inside Itunes even says I'm connected.

    That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.

  • Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

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    Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
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  • TS1814 I'm trying to do the software update on my iPad, it says I'm not connected to the Internet when I am. Any reasons this isn't working?

    Hi I'm trying to update the software version 6.1.2 but it is not letting me saying I'm not connected to the Internet when I am any answers to why this is happening?

    See if either of these work. Restart and try again or reboot and try again.
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  • HT1222 Can't download iOS6.1 to iPad b/c msg says I'm not connected to the internet when I am. Any suggestions?

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