Itunes says i must enter passcode on iphone but iphone only gives option for emergency calls

My sim card is inserted and when I turn the iphone on it only gives the option for emergncy calls, when i connect to itunes it says the phone is locked and i need to enter the passcode on the phone but i cannot enter pass cose on phone as it doesnt give me the option.
Any ideas?
Thanks

You're gonna have to force the phone into recovery mode:
Turn your phone off. If you cannot turn off your phone using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Similar Messages

Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?

Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?

The full message reads: "Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again. Click finish to exit the installer."
I have run it again and get the same message. Have rebooted and tried again. Same results.

HT201210 TRIED UPGRADING OLD IPHONE FROM SOFTWARE 3.0 BUT NOW ONLY SHOWING SLIDE FOR EMERGENCY.HELP

tried upgrading iphone 16gb from software 3.0 but now only showing slide for emergency.help

Connect in recovery mode, explained in this article: iPhone and iPod touch: Unable to restore , then choose "restore" when you right click on your device in the device list and set it up "as new device" How to set up your iPhone or iPod touch as a new device

HT1212 My ipod says Ipod is disabled connect to itunes, but when i connect to my computer it says i must enter passcode.how do i fix this?

help meeee!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I sent my ipad into lockout mode and itunes says i must enter password how can i unlock my ipad

how do i unlock the ipad i just got it and put a password on ti before it hooked it up to itunes and then i forgot the password and it locked the ipad saying it needed to be hooked up to itunes. then i put it onto the computer and it said i had to enter the code on the ipad but it wont allow me to do anything on the ipad

You will probably need to restore using Recovery Mode now. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow this.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

Itunes says I need to upgrade my account but then it gives me an error

So since I've been using iTunes I've always used my AOL info to log in. Well, just a few days ago it started saying I needed to upgrade my account to a free Apple ID if I want to continue purchasing new music or using my current music. So I click for it to upgrade and it will take me to the page where it says change this account to use a Apple ID. When I click continue a box pops up saying an error has occurred and to please try again. I've tried several different times on 2 different computers on 2 different internet connections several days apart and always get this error. Can anyone help with what I need to do?

Welcome to AD!
I've seen several posts like yours about the AOL account thing. I suggest contacting iTS support.
http://www.apple.com/support/itunes/store/browser/

TS3274 Could any IPAD USER please advise how I can go back to the Itunes store/library from the movie, music, etc. page? Only the options for movie/tv/music etc show at the bottom but nothing that will take me back to the side bar. PLEASE HELP, THANKS?

Could any IPAD User please advise how I can go back to the Itunes/Library/Devices side bar from the music, tv, movies pages? The only thing that shows at the bottom are the selections for music/movies/ etc. Thanks

You don't get a sidebar in the iTunes app on the iPad. Your downloaded and synced music, audiobooks and audio podcasts will be in the Music app and your videos and TV shows will be in the Videos app - the iTunes app on the iPad is just the iTunes store.

HT4061 Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but it won't let me any ideas

Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that

Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

HT1414 Iforget my passcode .But ı could'nt connect to itunes.It says 'you must enter the passcode.What can i do.Thank you

I forget my passcode.And I am trying to connect Itunes.But it says 'you must enter the passcode .What can I do now
Thank you
Oktay

Bertay wrote:
... .But it says 'you must enter the passcode .What can I do now
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
After the successful recovery...
See How to Restore from a Backup Here...
http://support.apple.com/kb/ht1766

Got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I

iOS: Unable to update or restore

My ipad has a passcode but i forgot it and i tried many times and it says "Ipad is disabled connect to itunes" so i did that and it pops up and says "you must enter your passcode to access this itunes account"

my ipad has a passcode but i forgot it and i tried many times and it says "Ipad is disabled connect to itunes" so i did that and it pops up and says "you must enter your passcode to access this itunes account"

THave you looked at this link http://support.apple.com/kb/HT1212

Itunes could not command to the iphone because it is locked with a password. You must enter your password on the iphone before it can be used with itunes

itunes could not command to the iphone because it is locked with a password. You must enter your password on the iphone before it can be used with itunes

Did you try entering your passcode on the phone?

HT1212 I can't access my iPhone 5s because I forgot my passcode. I tried restoring it and backing it up, but it says I must disable the app "Find my iPhone" but the thing is I can't access my iPhone 5s to disable my Find my iPhone app. Please help me out

I can't access my iPhone 5s because I forgot my passcode. I tried restoring it and backing it up, but it says I must disable the app "Find my iPhone" but the thing is I can't access my iPhone 5s to disable my Find my iPhone app. Please help me out ASAP!

You're going to want to force it in recover mode thent o restore the device, unplug it from the computer, hold down the home button replug it back in intil you see the Itunes symbol with an arrow pointing towards it
HEre
https://support.apple.com/kb/HT1808

HT4061 Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings.

My old computer ( PC) crashed and I have a new PC now but I want to start synching my contactings and stuff onto my new computer. Itunes says it must wipe my iphone before it can synch. Is there a way to keep my contacts?

My old computer ( PC) crashed and I have a new PC now but I want to start synching my contactings and stuff onto my new computer. Itunes says it must wipe my iphone before it can synch. Is there a way to keep my contacts?

Create a dummy contact on your new PC in Outlook. In iTunes, elect to synch your contacts with Outlook. You will be prompted to "merge" your contacts. Once done and all your contacts are on your computer in Outlook, you can delete the "dummy" contact.

Itunes says i must enter passcode on iphone but iphone only gives option for emergency calls

Similar Messages

Maybe you are looking for