ITunes says i need 64bit version to sync, I already have it
iTunes gives me the following error when I plug in my iPhone:
"This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
I'm running vista 64-bit but I already have the 64-bit version of itunes downloaded, I don't understand why it would give this error.
It says I don't have permission to access C:\Program Files (x86)\itunes.
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I have synced my phone to my computer several times. This time i received this message: "iTunes was unable to load data class infor from sync services. Reconnect or try again later." It says if I want to sync calendar I must install Outlook to my computer?? Why does iTunes not recongnize that I already have Outlook installed on my computer?
This worked for me...i did a restore on my computer to take it to a date prior to the last update i did on itunes and now it works just fine. Everytime i do a backup it syncs my Outlook! When a request comes up saying there's a new version of itunes click here to download the latest one DON'T do it.
Here's how to do a restore on your computer:
Create a restore point
A restore point is a representation of a stored state of your computer's system files. You can use a restore point to restore your computer's system files to an earlier point in time. Restore points are automatically created by System Restore weekly and when System Restore detects the beginning of a change to your computer, such as when you install a program or a driver.
System image backups stored on hard disks can also be used for System Restore, just like the restore points created by system protection. Even though system image backups contain both your system files and personal data, your data files won't be affected by System Restore. For more information about system images, see What is a system image? You can create a restore point manually at any time by following the steps below.
Go to the Windows website to watch the video. (1:08)
Click to open System.
In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the System Protection tab, and then click Create.
In the System Protection dialog box, type a description, and then click Create.
For more information about System Restore, see What is System Restore?
I HOPE THIS WORKS!
Annette9114 -
Keeps saying I need to download it when I already have!
I am trying to take a test online and it told me to download
the flash player. So I did -- several times because it wouldn't
work so I thought I needed to do it again b/c of something I did
wrong. Now I have 4 icons on desktop saying "install flash player
10 US". ?? And the last two times I did it it said with a green
checkmark..."installation complete!" And yet, it's still telling me
to download the flash player when I try to take my test!
I've called customer service and gone to the website for Macs
but that didn't work either. So I could use some help!
Thanks!I have been having the same problem with flash player 9 for
months. This time I tried flash player 10 and the same thing is
happening. I've moved stuff into my applications folder to no
avail. I am using a Powerbook PowerPC G4 running OS 10.4.11
Any suggestions anyone? -
I try to send to Compressor. It says I need to buy. Compressor is already installed. Help!
I try to export a project from FCP X. When I send to Compressor is says I need to purchase it. I already have it on my computer. Very frustrating and makes me want to move to Premiere.
Please help!FCPX works with Compressor 4. You cannot send to Compressor 3.
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I am unable to sync my IPad with my new Mac Air. Dialogue box says I need latest version of ITunes and to go to Apple and download. at that site it says that the IPad already has ITunes so there is nothing to download?
You need to update itunes on the computer not the ipad.
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I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!
I am so sorry I am frustrating you. This is the first time I have used this community and am leanring as I go. I am not able to see the entire post that you leave, unless I look at it on my phone (email)--I am so sorry. You have no idea how much i appreciate your help. Yes, I see that I can get the later version of OS software, but its not availabe for immediate download. My only options appear to be having it shipped, or going to the store to purchase. And if you know of another way that I can access all of my itunes library music on my new phone withouth using itunes, I would love to hear about it.--thanks and again i am so sorry for frustrating you.
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I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?
Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18. -
i dont have a internet connection at home, i connect my iphone 5 to my computer, it says i need new version of ITunes 11.2, i cant download it with out internet, i am at Library can i get ITunes 11.2 in a zipped files or exe file downloaded to my usb driv
i can take pictures off my phone but thats it, i have some nice programs for pictures and art work and cant get them back on my phone to send them to friends and family. Also have some OLD pictures of Family on this Computer that was given to me i want to get off of it and send out but i can dragg and dropp from phone to computer but i cant drag and drop onto phone from computer and there the same jpg files, sad. i like my iphone5 and want another one but i might have to change when it time to upgrade , i dont want to, but i cant afford internet let alone a mac or pc, this one was given to me, was lucky to have saved to get the phone and service on a family plan, i have unlimited internet on phone that is my life source for internet, wish io could afford both phone and internet, its phone or internet, and with phone i have both in a way
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Itunes says i need 4GB to sync my phone an add 1 album....
i want to add an album to my phone but itunes says i need 4GB more memory to sync, but obviously an 11 song album isnt 4GB of memory, any clues?
Hi shariwillis,
Welcome to the Support Communities!
The article below may be able to help you with this. It sounds like you may need to delete iTunes from the Applications folder and download a fresh copy.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Happy New Year!
- Judy -
Itunes is stating that my ipod has space but when i sync it itunes says i need an additional 1.32GB
tunes is stating that my ipod has space but when i sync it itunes says i need an additional 1.32GB
Check carefully. Perhaps you are trying to copy 9 GB plus 1.3 GB for a total of 10.3 GB. That would give you the message you see.
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ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH
Why can't you update your computer operating system ("desktop software")? What software would that be?
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i want to sync my movies from iTunes onto my iPad, but when i try, it says it needs to "erase and sync" my iPad. This is the first time plugging my ipad into my newwer computer. If i erase and sync, will it delete my apps, photos, and videos?
All devices only sync what you select to sync.
If you do not want all of the music, then simply do not select all of the music to sync. -
I want to sync some apps but itunes says i need to authorise my computer, how do i do this?
i want to sync some apps but itunes says i need to authorise my computer, how do i do this?
Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Also, are you sure you authorized the right account? Could some media be purchased with another account?
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