ITunes says I need to update my ipod but it is updated please help

Ok when i plug in my iPod a popup says some of the items in the iTunes library were not copied to the ipod because your ipod software is too old. Go to summery tab in iPod preferences and click update to get the latest ipod software. But i do have the latest software and on itunes where it says update it is grayed out so what do i do please help me thanks, Hayley

hmmmm. while the ipod is plugged in, in itunes go "help > check for updates". after it says you're up to date with your itunes, do you get another message asking you to update your firmware?

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