Itunes says i need to upgrade, when i try it doesn,t work. help please

i plugged my ihpone in to my comp amd it sai that i needed to uninstall and reinstll itunes 64 bit, now itunes won't open says error.
any ideas please?
thanks

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive

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