Itunes says it is syncing apps but it won't transfer purchases nor sync any apps from the computer after upgrading to iOS 5.
I just upgraded to iOS 5 and itunes synced my music fine. When I tried to sync the apps (they were all selected), it said that there were 5 steps, which included "Preparing for sync" and "Preparing apps to be synced". However, the sync was over in about a minute, no apps were transferred, and when I went to check the apps tab on the iPod, all of the apps were selected (which usually equalled over 1GB), yet it said that the apps were only worth 0.04 GB. I tried unchecking one of the apps and it immediately shot up to 1.04 GB! Thinking it may have been a computer problem, I tried to sync with a different computer, but I had to transfer purchases first. Again the same thing happened: it claimed to be syncing but nothing really happened. I don't know whether it's a problem with Itunes 10.5 (although I haven't heard of anyone with this issue) or my iPod. Help would be appreciated.
Note: I'm using an iPod Touch 4th g and my computers are running windows xp and 7, respectively.
So just got off the phone with a senior Apple support person and here is the fix they gave me for the app issue. Not sure if it will work until I get home to try it. It appears that a lot of these issues are in relation to Apple's move from a generic Apple ID not attached to a specific email to an actual email address. Since my .mac or .me email was never verified with my original Apple ID (just my name) the iCloud was not recognizing that I actually had any apps associated with my account when signing in with the new .mac email that was connected to the iCloud. The below fix she stated would separate the iCloud and iTunes allowing the iCloud to handle all of my mail, contacts, calendars etc. and iTunes/store to handle the apps and purchases. I will update again if this takes care of the issue.
Go to applied.apple.com
- sign on with existing Apple ID (not an email address)
- add an email to your account and verify it
- edit your Apple ID to the new verified email address
On iTunes
Step #1
- iTunes store
- click on Apple ID in the upper right corner
- click edit
- edit Apple ID to new verified email address associated to account
Step #2
- synch device with cord
- click on device
- go to the App tab
- deselect synch apps
- apply
- synch
- go to the App tab
- select synch apps
- apply
Step #3
- on device go to store and enter the new verified email address as ID and password under store
You probably will have to do this to all devices that are synching with your iTunes account
Similar Messages
-
Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.
Have you seen this article?
Syncing and troubleshooting iPod games
B-rock -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
Hi there, i've just updated safari 5.0.6 for my macbook pro (os x 10.5.8), but i've not been able to install any programs from the safari extension gallery. Appreciate any advice?
but i've not been able to install any programs from the safari extension gallery
In order to use the Safari Extensions Gallery you need to upgrade to Snow Leopard v10.6
See system requirements here: http://www.apple.com/safari/download/
If you want to upgrade to v10.6, make sure your Mac meet's Snow Leopard's - Technical Specifications
Purchasing available here > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.) -
I am trying to upgrade my iPhone 4 to iOS 5.
As my MacPro is still running Snow Leopard, I decided NOT to sync with iCloud but rather with iTunes.
Every time I connect the iPhone, iTunes tells me the restore has been interrupted and offers to resume backup.
When I do, it starts restoring, restarts the iPhone and then I get same message.... over and over again.Did you try to use another USB cable or USB port?
If you would be on a PC, I would also suggest to check the security software settings, but on a Mac there is usually no 3rd party AV software installed.
Any other USB devices connected during the update process, besides keyboard and mouse?
Maybe you should consider to remove and reinstall iTunes, if changing the USB port or cable does not help.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier -
Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that
Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
iPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:
http://support.apple.com/kb/TS3424?viewlocale=en_US -
Ringtones Disappear after upgrading to iOS 5 and sync (Solution)
Hi guys,
For those who have the problems of ringtones disappearing in the iphone although you have them in itunes.
I encounter the problem after upgrading to iOS 5 and after the backups.
But i somehow manage to solve the problem after a few trials and errors.
What I did was....
First I remove all the ringtones from my iphone by unchecking all the ringtones in itunes b4 i sync.
After that I choose "Sync all ringtones" and the problem is solved.
Hope this will help you guys.I am having this same issue.
-
Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
-
I'm trying to import a playlist that iTunes says is 10.09gb onto my iPhone that iTunes says has 11.85gb free but then on step 5/5 of the sync i get a dialogue that says I need another 8.61gb? Any suggestions?
said article below....
HT1747: iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
Learn about iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier -
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help
What do you mean " back up my photos or Apps"?
The photo sync is one way - computer to ipad.
You can transfer itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your backup copy of your old computer to your new one. -
The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?
Hi Charlene1018,
You can locate any of your iTunes media including apps in Finder by following this article:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Locating the file for an item you see in iTunes
If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
Select an item in iTunes and choose File > Get Info.
You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
Cheers!
- Ari -
I have a Iphone and I want to downloa a game but it's over 50MB so it says you must connect to wifi or download from a computer so I downloaded it from the computer and the computer says the downloads done but the app bar is empty and says "waiting.."
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
Maybe you are looking for
-
Time machine icon in menu bar doesn't spin anymore in Mavericks
On three separate machines, new iMac, MacBook Pro, and Air, menu bar Time Machine icon no longer spins when backing up.
-
How to find No. of Saturdays,Sundays in Specified Dates?
Hello Gurus, I have scenario where in user will provide me Two dates for instance say 1-Jan-2003 to 1-Jan-2004, Now I want to find out what are the dates in this specified range which has Sundays & Saturdays ? Is it possible to do it in Simple SQL qu
-
[SOLVED] What are the sectors 2-33 used for?
In regard to BIOS Boot Patition for GRUB, GPT says: Afterwards, create a new partition with gdisk and manually specify its position to be sectors 34 - 2047, and set the EF02 partition type. Given that sector 1 is allotted for MBR, what are the remain
-
I have the GA version. I am able to put a message on a MQ queue. But When I try to read from the same queue. it gives me the following error.. "<2005-05-26 16:06:08,310> <ERROR> <default.collaxa.cube.activation> <JMSAdapter::Inbound> javax.jms.Invali
-
Can I use my iPad to make a Facetime call?
Can I use my iPad to make a Facetime call?