ITunes says it needs to install rosetta
All of the sudden, iTunes won't launch and Software Update says it needs to install Rosetta. Never had to do that before. Anyone know what's going on? Could this be an issue created from the most recent update?
Instead of trying to update iTunes +from within iTunes+, go to Apple's page where you can download the iTunes 8.2.1 installation file -- save the file, don't run it direct from the download. Once downloaded to your computer, then run the installation file.
If that does not fix the problem, then remove the following software from your computer (you won't lose your music): iTunes, Quicktime, and something called "Apple Mobile Device Services". Once you remove those programs, then run the iTunes installer file (from above) again. That will install all three of these programs and should fix your problem.
Similar Messages
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so i've recently updated my itunes but now it says i need to install a 64-bit itunes so i can get music onto my iphone. How would i fix this to work?
nicolela
Download iTunes from here:
http://support.apple.com/kb/DL1615 -
I have an HP LJ 3055 All-in-One. Previously, I haven't used it connected to my Mac (i.e., only in 'standalone' mode). I now want to use the unit's software for faxing and scanning purposes.
However, when I insert the CD that includes the HP All-in-One Installer, I see an error message saying:
"To open LaserJet AIO Installer, you need to install Rosetta. Would you like to install it now?"
I assume this is related to the CD's having been produced contemporaneous with Tiger, not Snow Leopard -- though I have no idea why it's prompting about Rosetta, since this is a Macintosh installation CD.
Can anyone inform me what I need to do to install the software (i.e., to run the installer) under Snow Leopard, so that I can access the All-in-One's functions via the Mac?
Thanks. Replies appreciated.kostby wrote:
Responding to two of your posts here...
Thanks. It wasn't (and still isn't) clear to my why I was getting the prompt about installing Rosetta. While using the unit with Tiger, I never saw anything about a need for Rosetta (i.e., nothing indicating that any of the software on the CD was pre-Intel).
Printing continues to be available from the Mac but nothing else is supported via the computer. Scan, fax and copy are available only directly from the unit.
Funny that this can happen with a unit that continues to work perfectly well, without a hitch. You'd think that OS upgrades would, if anything, enhance software control of a unit -- rather than eliminate it completely.
★ Is there any reason to think that going the 'Rosetta' route would restore the lost functionality (in 10.6.8)? ★
Thanks.
The reason you were getting the prompt about installing Rosetta now is because Rosetta was automatically installed on OS X 'Tiger' 10.4 and 'Leopard' 10.5. HP didn't mention it as a requirement, because at the time, it was already there and invisible.
Rosetta became an optional install on OS X 10.6, because (I presume) the number of programs and devices still using pre-2006 PowerPC code and thus needing Rosetta, was in steady decline. Why add extra clutter to (this is my guesstimate) 85% of the Macs running Snow Leopard that DO NOT need Rosetta?
In my opinion, it cannot hurt to install Rosetta now.
Only programs (your HP drivers) that REQUIRE Rosetta will even attempt to use it.
The scan fax and copy functions don't work now with Snow Leopard, so at worst, they still won't work.
You can always delete Rosetta again if you need the disk space.
Message was edited by: kostby
If I correctly understand how Rosetta worked, it created an emulation environment in which certain software (including 'multifunction printer' drivers) would work, the implication being that these software products were not specifically written for the Mac OS.
However, wouldn't those drivers still also have to be supported by the Mac's currently-installed OS in order to work -- as they were in Tiger and Leopard (but are not in Snow Leopard)? -
Somehow lost my ability to login as administrator when i was trying to set up Parental Controls. Now it does not recognize my administrator name or password. When I try to reset my password by reinstalling MacOSX, it tells me I have to first install Rosetta. When I say yes, it asks for my administrator name and password! ARG! Help please!
Whew, let's see if we can trick it into making a new admin account...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one. -
I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.
you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads
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HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
itunes is not recognising my ipod!! says i need to install 64 bit version, it is 64 bit version though!!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I am a new iPad owner with Mac OS 10.4.11 on my desktop. Currently I have iTunes 9.2.1. What do I need to do to be able to sync my iPod settings in iTunes to my new iPad? The newest version of iTunes says I can't install it since it requires 10.5 or later.
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
When I click on "view in itunes" in IE 10, Win 8 Pro, for an advertised app, it takes me to Apple Store but says I need to install itunes first even though it is already installed.
Please post the solution so it will help others, and mark this topic as "solved" so it is easier to track the status when browsing the forum.
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Anyone know why my itunes says I need to re-install and that it's having problems with Microsoft Visual C++?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562
littlered1382 wrote:
I am also concerned that I will lose all of the things that I have backed up from my phones, purchases, apps, etc.
It has always been Prudent to Create and Maintain a Backup of anything you would not like to lose. -
TS3772 I've installed Quicktime but Itunes still says I need to install it, what should I do?
Yeah I've installed Quicktime onto my laptop but when i go onto Itunes and try to watch a video it says I need to install Quicktime what do I do?
First could you confirm your Windows version, XP, vista,or 7.
Could you confirm that your Quicktime works OK and that you have the latest version.
If so you may have a variation of an old error we used to see.
It is most common on laptops that are used at work and connect to a work network but it can occur in other situations.
If this is the problem you will need to edit the %Path% variable, but we need to know if this is necessary first.
In order to check this, type
cmd
into your search box and click cmd under Programs.
For XP use the Run command to open cmd.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
I think for XP it will need to be
echo %path% >"my documents\path.txt"
Unfortunately I don't have XP to check that this is correct.
If you can't get it to work, just type:
echo %path%
And the path will appear on screen and you will have to work from that, but it is easer if you can do it the other way.
The first way will place the contents of the %path% variable in a text file called Path in (My) Documents.
You will need to check that each folder in the list actually exists.
In order to save time you can copy&paste each folder in the list into the address bar of Windows Explorer. You will get an error if the folder doesn't exist.
Make a note of any that don't exist and post back. Most commonly the thing you are looking for is a network location.
If you are having trouble with this you can paste the text file into your next post and I can take a look at it. -
Cant use iphone in itunes becuse it says i need to install 64 bit. But i already have 64 bit and ive reinstalled it 4 times.
How do i solve it?Solved it by opening the setup file in winrar and reparing "mobilesupport" (or something like that)
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I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?
I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation. -
After updating my ipod touch, my computer did not detect my ipod in devices on itunes. It says I need to install a driver software for my mobile device. Help pls?
Maybe this will resolve your problem:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or you may have to look at the river/server topicsof the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Since you were unclear at to the error message. -
I can't update my 4s to 7.0 because itunes says i need the new 11.0.5 update. i already have it. Won't let me do the update
Hello Mshlanta,
Thank you for using Apple Support Communities!
iOS 7 requires iTunes version 11.1. If your software updates are not seeing the update for whatever reason, you can download and install it directly from http://www.apple.com/itunes/download/
Keep in mind the requirements to download iTunes 11.1:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
And
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
All the best,
Sterling
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