ITunes says its unavailable when i try to make purchases. I think its my settings are incorrect.
Hi Guy's
I cant seem to purchase from iTunes. Its telling me its unavailable. Its been doing this for a couple of weeks so its obviously not the case. I think its maybe my settings are incorrect. Its a new issue so its something i've messed around with.
Thanks for your help. It's appreciated!
AP
Hi AP1973,
Welcome to the Support Communities!
The following article will show you how to review your iTunes Store account and update your billing information. You may be asked to enter your credit card expiration date and security code -- be sure to click Done after doing so.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Once you have confirmed your account is set up correctly, try accessing the iTunes Store again. This article will help with connectivity issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Hope this helps ...
- Judy
Similar Messages
-
Why does iTunes say "temporarily unavailable" when I try download my "available downloads"?
Why does iTunes say "temporarily unavailable" when I try download my "available downloads"? HELP!!
You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have loaded ios 7 onto my ipad mini now it is locked it s=asked for a pass code ihave never had a pass code on this device so tried my apple pass word Locked out! itunes says not eligible when i try to re load!!
Hi MaraAndKaid,
This article has steps you can take when you're unable to remember your passcode to get things back on track:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care!
- Ari -
Two days ago I changed my apple id. Itunes recognizes my new apple id when I access itunes via the computer. when I try to make a purchase or update my apps on my iphone, it asks to give the password to the old apple id. How do i change it on my iphone?
Apps and music are forever tied to the Apple ID under which they were purchased. If you don't want to continue to get that message, delete the apps and purchase them again with your new Apple ID.
-
I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?
Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
ITunes on Vista - crashing when I try to play purchased music
Crashes when I try to play purchased music that I've copied from another machine.
It has been authorized for two accounts, obviously ones that own the music, and playing songs brought from either account simply cause iTunes to crash, and it comes up with "iTunes has stopped working..."
Brand new vista install, and brand new iTunes install.
Any ideas?I had the same problem. Trouble is Vista is a new operating system that went to market filled with problems, the main one being nothing was ready to be compatable with it. Apple support recommened upgrading iTunes to the latest version sine Vista will not recognise older versions. I upgrade every time one is offered. It stopped my Dell from crashing everytime I tried to use the iPod. Try it, it may work.
-
When I try and make a purchase, it says to contact Apple. Has anyone else had this problem?
When I try and make purchases for a game, I put in my password and hit yes that I want to purchase, and an error message comes up and says to contact Apple? He
did u fix it already?
-
I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
-
I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later. -
When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Just set up iTunes for windows but when I try to sync my iPhone to it this is what it says, I have another iTunes library on my power book. It than asks if I want to erase this iPhone and sync with this iTunes library. I used the same password on this windows pc system same log on etc..I don't have anything loaded on it. All I want is for the info that's on the power book in iTunes and my iPhone to snyc/update etc on the windows pc. How do I do this? My power book is dead to the world.
Read here.
https://discussions.apple.com/message/18565125#18565125 -
i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
-
can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it
See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2
Maybe you are looking for
-
How to remove previous Apple TV's from Airplay list in iTunes?
I replaced two of four AppleTV units today. The new devices installed without a hitch and are humming along. They show up in Airplay, so all is well...almost. Does anyone know how to knock the old Apple TV devices off my Airplay list in iTunes? What
-
SWF poor quality and poor lip sync?
I normally use After Effects and today is my first time experimenting with Flash. I create virtual presenters that are filmed against a green chromakey screen. I use Keylight in AE to key the green and replace it with different backgrounds. These are
-
How can I create a matrix question? Specifically, I need a question in table format that allows each respondent to list a number of events and then data for each event (date, location, number of participants, topics covered, etc.
-
I'm trying to understand this so bare with me. The current form we have in SharePoint ask for a user to enter and There name, Event, and # of Tickets requested. I create a new column named Events to list all the events we hold. Now the form part wo
-
Create drill through report in EIS
Hi I am new in EIS Could somebody guided me how can i create drill through report in EIS and how connect them to essbase spreadsheet ad-in Thanks Edited by: Softperson on 28/5/2010 17:55