ITunes says my computer and iPod aren't similarly authorized
I'm trying to sync my iPod Touch 2G with iTunes on my Windows XP computer, and I keep getting this message:
"This computer is no longer authorized for apps that are installed on the iPod "Catherine the Great". Would you like to authorize this computer for items purchased from the iTunes Store?
If you do not authorize this computer, 4 apps, including "AIM", and their data will be deleted form this iPod."
There are cancel, authorize, and don't authorize buttons. I can hit cancel but I need to sync my iPod and that's counterproductive, I can hit authorize and be taken to the "Enter Account Name and Password" login bit... I enter my apple ID and password and it says "This computer is already authorized". I even double-checked that it was the same username and password in my iPod and it is, it's what I use to download apps from the iTunes store.
If I hit "don't authorize", it starts the sync but then says it's deleting apps because they're not authorized.
How do I fix this? I've never had this problem before. I haven't synced my iPod in the past two weeks at least, probably a few weeks longer than that, and I have iTunes 10.1.1.4. I don't remember exactly when the last time I upgraded to the latest version of iTunes was, but there's definitely a good chance I haven't tried to sync my iPod since the last time I updated iTunes.
I tried everything it said, but nothing worked. But thank you for the link, I was looking for something along those lines in the Apple Support area and missed it somehow.
I just realized though that when it prompts me to authorize it's my AIM screenname it has in the Apple ID space, even though I don't use that as my Apple ID and, as far as I know, did not ever download anything from the iTunes store with that.
Do you know any way to check if I downloaded any of my apps using a different ID even though I really don't think I did?
I would just deauthorize it and then redownload them all, but some of them aren't available any more and I have data, ebooks, etc. on them.
Similar Messages
-
I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
iTunes says my computer isn't authorized to play one of the songs I just downloaded, but all the rest of them work. That song works on my iPad so why won't it work on my computer or my iPod? It says my computer isn't authorized to play that song so I type in my password and it pops up with a menu saying my computer is already authorized and it skips to the next song. No matter what I do it won't play that song on my laptop or my iPod.
Could be a Corrupt download of that song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I reset my computer and ipod and it says that my ipod is syncing music but when I look on my ipod touch there is no music there. How can i fix it? I have backed up and restored my ipod touch 4th gen several times.
This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Device Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.
-
Since upgrading iTunes 10, my computer and iTunes are no longer recognizing my iPod Touch. Would a full reset of my iPod resolve this? The iPod is still working, I just can't update apps or add songs... The computer says that "one of the USB devices attached to this computer has malfunctions, and Windows does not recognize it. iTunes is not seeing the iPod at all....
Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
You have a driver/service problems and that is covered in the above. -
I updated itunes on my computer and now it says I need to update it on my iphone, or it won't work. Where can I find the update?
iTunes store: Transferring purchases from your iOS device or iPod to a computer
Hope this helps. -
Trying to download itunes on new computer and it says thank you for downloading but nothing happened
trying to download itunes on new computer and it says thank you for downloading but nothing happened
Clear your broswer's cache and then try again.
-
I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
when syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.
http://support.apple.com/kb/TS1389
-
I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
My iPod Touch is a 6.1.6
I got it as a gift a couple years ago, so I'm not sure exactly what generation it is. My iPod Touch will not connect to iTunes or my computer, and the "on this iPod" tab is also gone. I can't put anything new onto it and I can't take anything old off of it! This just happened recently as well, as it was working fine up until a couple months or so ago. What can I do?iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
i can't get itunes to recognize my ipod touch, 2nd gen. synced it yesterday. have restarted both computer and ipod. my iphone syncs just fine.
You might find these sites helpful:
The New User's Guide for iTunes
iTunes 101
iPod 101
And of course the iTunes Help is a good, quick resource.
Regards. -
i habe the ipod touch 5 ios 7. i reset my passcode but i dont remeber what it is. i dont have itunes on my computer and my home button doesnt work. how do i reset my passcode or ipod?
If you can't remember your passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
If you're running iOS 7 with Fid My iPod enabled, in order to restore it you'll have to force it into recovery mode as explained here: http://support.apple.com/kb/ht1808, or erased it using Find My iPhone on icloud.com if your home button isn't working (see http://help.apple.com/icloud/#/mmfc0ef36f). -
I recently had my computer redone and had to redownload itunes on my computer and when I synced my ipod none of my music went into my library. How do I get my music that is on my ipod into my library on itunes?
The music sync is one way - computer to iphone . The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer files/docs/pics/music/etc.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup copy ( not good), then you can transfer itunes purchases from your ipod: File>Transfer Purchases -
I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?
Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
Many thanks. That issue will be causing the iTuneshelper error message too.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Maybe you are looking for
-
Two "instances" of RH 7?
When a project is open in RH and you select File/Open for a separate project, RH closes the first one, no doubt for good reason. Does anyone launch RH a second time and open a different project, so you can look at them both? What about copy/paste fro
-
Please Help! Why does Zen sync automatically when I plug in to char
Everytime I charge the Zen (via USB), it copies all the music so that I have double of each song, etc. I can't find how to change a setting so that it doesn't do that. please help! Also, is there an easy way to transfer files from a Zen V to the Zen?
-
I am trying to download a trial of AI and nothing happens
I have created a log in, verified my email and I want to download a trial of Adobe Illustrator but nothing happens.
-
Creating animation on a MAC...
With PSE 10 on a PC, I can create an animation file using the burst pix from my camera that runs on the Internet Explorer. I don't seem to find any info on how to do this on a MAC with PSE 11 installed. Note: For extra points, where can I find any tr
-
I'm upgrading to Leopard from 10.3.9 and need a faster processor than my current 800. Bought a MAXPower 7447A and went through the usual pre-installation procedures of checking the Boot ROM which was ok at 4.2.8 but when I attempted to install the fi