ITunes says my computer isn't authorized to sync my iPhone. Then when I authorize, it says it is already authorized. So it keeps repeating this cycle!
I have a new computer and have continually had problems syncing. Now it says computer is no longer authorized to play purchases on my iPhone. When I put in password etc. to authorize, it says it is already authorize. Then it syncs up to step 5 and repeats again. I have tried entering my password about ten times. Same thing. It is already authorized. But then when I try to sync, it says it is not authorized!
The computer is new and I guess this is more of a computer than an iPhone problem, isn't it?
Is the computer a Mac?
If so, perhaps also give the following document a try:
iTunes: Missing folder or incorrect permissions may prevent authorization
Similar Messages
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I keep getting a message saying my computer isn't authorised to sync my iPhone but it is authorised!
Hi,
I can't recall exactly when it started but I can no longer sync my iPhone to my MacBook Pro.
Each time I try to sync I get a message at Step 2 telling me:
but when I follow the instructions given I get this message:
The annoying part being that the computer is ALREADY AUTHORISED!So, I'd really appreciate some help/advice.
Kind regards,
NamphPerhaps you could try the suggestions in this Apple support document.
http://support.apple.com/kb/TS1389
B-rock -
When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I had to get a replacement IPhone 5 and I rebuilt it using ITunes restore. Now I cannot sync it because I keep getting a "computer not authorized" message. When I authorize the computer, I get an "already authorized" message. Any suggestion on how to overcome this?
Hello,
Have you done all the steps in the Apple Related Article?:
http://support.apple.com/kb/ts1389 -
iTunes says my computer isn't authorized to play one of the songs I just downloaded, but all the rest of them work. That song works on my iPad so why won't it work on my computer or my iPod? It says my computer isn't authorized to play that song so I type in my password and it pops up with a menu saying my computer is already authorized and it skips to the next song. No matter what I do it won't play that song on my laptop or my iPod.
Could be a Corrupt download of that song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Unable to sync movies. I get a message saying my computer isn't authorized. I even tried to deauthorize it and reauthorize it, but I still get the message. latest iTunes version is running on my system 7 computer. I didn't have this problem until the latest update.
Click here and follow the instructions.
(83932) -
I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?
If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
i bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is! and the oiption it gives me is to rebuy an SD version.......BS!!! my laptop plays HD! its a Dell XPS 1330 with HDMI.....how can i get this HD Ted movie to play on my laptop, as my mini pad has no HDMI cable to plug into my TV.
Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!
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ITunes says my computer isn't autherized. It is!
why won't the movie I downloaded from iTunes play? I have iTunes 10.6 running on a g4 w/ 1.5ghz w/ OS 10.5.8. iTunes says my computer isn't autherixed and it is!?? Ideas? JIm
It's corrupt. Delete and redownload it if doing so is free in your country.
(83651) -
It says my computer isn't on line HELP!
When I try to log into the itunes store, it says my computer isn't on line. I"ve tried about a million things! Help!
A. Computer is not online -call ur service provider
B. is online - as a first step restart, and disable antivirus/firewall
Come back and give details, if stil a problem -
i just started the new update for my iphone and my phone is asking me to connect it to itunes but my computer isn't recognizing my phone being plugged in
Click here and buy the DVD.
(89921) -
I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.
wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
After I tried to update my Ipad mini to the newest update, it kept saying hello on my lock screen in different languages and then when I slide the screen across, it says connected to itunes but it's not doing anything!! By the way my Ipad mini is plugged into my computer and connected to itunes!! Please help me!!
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
I deleted an audiobook from Itunes on my computer, emptied my trash, they attached Iphone 5s to computer to sync computer to Iphone thinking that by deleting the audiobook from Itunes, the audiobook would then be deleted from my Iphone. It's still on my Iphone. How do I get rid of the audiobook on my phone?
JustinV72 wrote:
How do I get the audiobook onto my iphone without erasing anything?
You transfer the purchases to the computer you use to sync the iPhone. You can use a thumb drive or an external HD, etc. Read this: iTunes for Mac - How to copy purchases between computers: http://support.apple.com/kb/HT1373 -
I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495
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