ITunes says my digital booklet was unable to download
I downloaded Beyonce's new album on my iPhone & iTunes says the digital booklet was unable to download. It does not show up in my iTunes library in either purchased or albums. It also doesn't show up as an active download or purchased on my iTunes. What can I do to fix this?
You can contact iTunes support via this link. http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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I recently moved to USA from Canada. I have not changed my apple id but I have changed my phone and computer. Is there a way to retrieve my purchased music via iTunes? I checked what was available to download and only got a few digital booklets.
Most Windows users don't.
Purchase an external hard drive and use the backup software that comes with it to backup files from your computer.
Buy TouchCopy and install it on your new computer, connect your old iPod and transfer your songs to your computer. -
I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?
When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards. -
i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times and still get the same message. I cannot restore the factory settings either. The same thing happens. Does anyone have any suggestions? It did this when trying to update to 4.2. I don't remember how we were able to get the software to update. Thanks.
Thank you King_Penguin! It worked beautifully. I had turned the firewalls off but not the antivirus. You are great! I am new to this apple community thing so it looks like I cannot mark your reply as "correct answers", but it was. Thanks a ton!
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INSTALLED ITUNES AND THE ERROR-MAPI WAS UNABLE TO LOAD THE INFORMATION SERVICE APLZOD-OCCURS. WHAT DO I DO.
Is this on a Windows XP, Vista or 7 system?
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Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?
iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac. -
Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?
You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.
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IPad constantly reboots every 2-3 minutes, after full recovery is not activated to wi-fi, and Itunes - for 20 days, Itunes says that the activation was not possible because the server is not available try again later. Ipad under warranty, but he was more than 6 months, so please call customer service apple can not. by DFU also restored Official Ipad bought in a store in Russia. When buying activated immediately. IMEI 013311005943507. Help please! the official service Moscow representation FDA ipad offer to send in the U.S. for $ 500!
Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.
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Help me!!! I can't activate my iphone 4!!! iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! What me do?! =((((
i try it 3 day help me plzI tried it - does not help
i'am colled in apple thay said that i must to pay 70USD for Apple Care Protactive Plane becouse my phone out of warranty and then thay can help me.
i will hapend with activation before i unlock my phone in AT&T.
what i need to do for activation ? -
Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!
What me do?! =((((
Help me!!!
AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
3) make sure your ID and Password is correct. When type on the phone, if you don't check you might press the wrong key some time cases where people have long Neil.
4) go to apple website n reset the I'd or password. -
i update ios4.3.3 to 6.0.1 Help me!!! I can't activate my iphone 3gs!!!
iTunes say: Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care!sorry, but it sounds like your regional apple systems - activation server or network - are overload. you might wait or go to the next apple store.
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garajband was unable to download lesson 3 of guitar, says"garajband was unable to download the lesson'
i did it
i tried again and problem solved -
iTunes says "Your credit card was declined" to the card i always use to make my purchases.. What do i do?
bongirr wrote:
What do i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT6001 itunes stopped working, and I am unable to download itunes wind 7 64 bit? can anybody help?
itunes stopped working, and I am unable to download itunes to my pc, windows 7 64 bit when I plug my i5phone to my pc it will not sync ?
Do you get an error message when you try to download iTunes? If so, what does it say? (Precise text, please.)
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