ITunes says my iPad 2 is over capacity with videos but I've removed them all when syncing. Please help. Have restored it too-didn't work

It's been this way for days. Restoring doesn't seem to work.

If you are sure that the videos have been removed from the iPad - Have you tried restarting the iPad or resetting it?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Why does iTunes say my iPad is "over capacity" when it isn't?

Hi. I saw someone posted about there iPhone last night and added my question there, but since I've not had a response I will create a new question.
I went to sync my iPad yesterday and I got an error saying it was "over capacity." I checked online and saw many discussions about the Other folder (for lack of a better name), so checked the information on how to overcome this. None of the solutions helped so I did a Restore. The iPad set up again and I went to sync, but I get the same error. Not it claims I am 1.8 GB "over capacity." In reality, I am trying to sync about 7 GB of data on an iPad with over 13 GB of free space. I tried updating iTunes (done), checked for an update to the iPad (I have the latest version of the OS), and tried rebooting both the computer and the iPad. I still get the same error.
How can I get iTunes to sync my data?
Thanks for any assistance you can offer. Please don't refer me to this article:
http://support.apple.com/kb/TS1503
Those are the things I tried yesterday that didn't work. New ideas?
Thanks,

Are you sure it's not iCloud that's "over capacity".
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

Turned on Itunes Match, now Itunes says my Ipad is over capacity

So, today I turned on Itunes Match and let it run while I slept. When I woke up, it was finished.
Problem is, now my 64-gig Ipad is 49gig over capacity, according to Itunes... even though I use the "convert music to 128kpps AAC" option and it used to be able to hold my entire music collection, now it apparently won't anymore.
Anyone know how to fix this?

I'm using my iPad as we speak, and under the "Music" screen in Settings, the "iTunes Match" option is off. I also looked under "iCloud" in Settings and there is no option to sync music.
All my music syncing is down via iTunes, which is where I've selected the option to use the 128k music for my iPad. I would think that no other setting would be able to override that, since I deliberately selected it...
The size of my music collection shouldn't have changed unless I'm misunderstanding how this works. My music is on my computer at home, and it's that music that is synced to my iPad. Unless I missed something, the new 256k music is available on my devices but not my PC at home. While it's turned on on my iPhone so I can stream my music, it's off on my iPad. So I still don't understand how my iPad can suddenly be over-capacity since I'm syncing to the exact same music collection as always... seventy-nine gigs worth, 5500ish songs... it should be compressed down to thirty-nine gigs at 128k for my iPad... at least, that's how it's worked for the past year or so...

Using the camera on my iPad 2, I can record videos, but can't get them to play back. I'd appreciate your help with this!

Using the camera on my iPad 2, I can record videos, but can't get them to play back. Can you help me with this? Thank you!

Previous version was a touch to change, this one is a slide to change.

I Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me

Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes

Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

Skype 1.5 (beta) with video is easier to set up than iChat ? Please help

Hi,
I have a MacBook with Tiger and iChat v.3.1.5 and my wife has a PowerBook G4 with Panther and iChat 2.1.
On the MacBook there is this video camera and it seems to be working properly. On the PowerBook there is a DV Sony camera attached via Firewire. Both cameras are working and we are able to see and hear each other with Skype 1.5 beta (downloaded on both computers) The image is at times a bit jerky but is usable ( I guess this is because of our internet speed, I think some 512 MB/s).
I have been trying to get iChat to work but somehow I did not understand how to set it up. There is a wizard ofering either a .Mac account or some AIM (what is this?). I do not want to use the .Mac account (my wife does not have one and mine is only a trial) and do not know what this AIM is. I tried to put my email data into it but it does not work. There is also this bonjour protocol which the computer keeps asking if I would like to use?.
Right now I am at home and have access to both computers. Can you please explain how I can get iChat to work?
PS. How do I put myself into my wife´s buddy list and viceversa?
Thank you so much.

Hi Gregory!
I got some help from Apple support and here I paste for you some details that might be helpful.
Ports to open for Mac OS X firewall  When using the built-in Mac OS X firewall, you only need to open these ports: 5060, 5190, 5297, 5298, 5678, 16384 through 16403  Tip: If you don't want to bother, a simple workaround is to temporarily turn off the firewall on each computer.
To chat with the Mac OS X Firewall active, follow these steps to add the necessary ports:
• 1. From the Apple menu, choose System Preferences.
• 2. From the View, choose Sharing.
• 3. Click the Firewall tab.
• 4. Click New.
• 5. From the Port Name pop-up menu, choose Other.
• 6. In the Port Number, Range or Series field, type in:
• 5060, 5190, 5297, 5298, 5678, 16384-16403
• 7. In the Description field type in: iChat AV
• 8. Click OK.
Ports to open for third-party firewalls
A "simple" firewall only allows you to open or close ports, without any additional criteria. If you have one of these, then you should open these ports:
5060, 5190, 5220, 5222, 5298, 5353, 5678, and 16384 through 16403.
If that does not work, try opening all ports from 1024 to 65535.
Note:
• 1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220 and 5222, which need to be open for TCP only.
• 2. Ports 5297, 5298, and 5353 are used only for local traffic. Opening these ports may be necessary for firewall software that runs on a computer, rather than on a router. These ports do not need to be open at your uplink to the Internet.
• 3. The Mac OS X firewall found in the Sharing preference pane filters only TCP packets. For this reason, most of the ports listed here do not need to be opened at the Mac OS X firewall.
• 4. Some router-specific features or configurations may interfere with iChat AV. This includes port mapping on either end, SIP rewriting, SIP dropping, or dynamic opening of media ports.
• 5. This document lists all ports used by iChat AV, not just those used by audiovisual content. A list of individual port functions can be found in technical document 106439, "'Well Known'TCP and UDP Ports Used By Apple Software Products".
• 6. For firewall issues specific to file transfer, see technical document 107476, "iChat: Cannot Send or Receive a File When Firewall Is Active".
All the best,
D.M.

My iPad is connected to the WiFi but i can't access the internet. Please help me

Please help me with this problem

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Settings>General>Reset>Reset All Settings

TS1702 I need to remove one unwanted application from my account totally ( iCloud & Ipad). As my ipad will be handled by my kids Ido not want them to see. Please help me to remove my purchase. thanks.

I need to remove one purchased app from my iCloud and ipad. Needs solution
immediately.

You cannot delete past purchases from your iTunes account. You should delete it from your iPad and then use Restrictions to stop kids from downloading without the pass code. See http://support.apple.com/kb/ht4213
You can also hide things from your iTunes account by following these steps http://support.apple.com/kb/HT4919

Purchased a new iPAD and wifi network name detected ,but the Next button is not enabled. Please help me

HI
Purchased a new ipad
I am currently stuck with the installation of iPAD and stays at Wifi Network and not able to highlight NEXT
Please advice
Regards
YSivakumar

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

Just updated to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

iPhone 5 (64GB)
iTunes 11.4.0.18 (64-bit Win7)
Just updated my iPhone 5 to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem. Flash forward a couple weeks and the problem has once again resurfaced.
I tried updating iTunes and iOS to the newest versions and the problem still persists.
I'm officially ready to switch to Windows Phone or Android now...
*edit*
A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m

ITunes shows iPad 2 over capacity

Everytime I sync my ipad 2 itunes shows it as being over capacity, but it is not.
If I check under settings on the ipad, it shows that there is over 6 GB free space.
I have tried a reset, but that did NOT work.
I really don't want to have to restore.
Is there another option?
Thanks.

I have exactly the same problem. It started sometime after upgrading to iOS 6.
iPhone 4 iOS 6.0.1
iTunes 10.7 (21)
Mac Book Pro 15" Early Feb 2011
Mac OS 10.8.2
wlan is powered by a Time Capsule (2nd generation I think).
It happens when I try to sync using wireless. The sync process then eventually stops with an error message.
Attaching the iPhone to the cable yields the same no success result. See screenshot.
Leaving the iPhone on the cable and restarting iTunes cures the problem. I can then sync using the cable.
Detaching the iPhone from the sync cable and sync again using wireless works.
(But it likely won't again once my iPhone as left my internal wlan for a while)
I've the same problem with my iPad 3 iOS 6.0.1 too.

ITunes error message saying the device is over capacity

Hi,
Every time I plug my iPhone into iTunes I get the error message saying the device is over capacity. However, before connecting I had at least 700mb free storage space. No new apps or anything has been installed so why am I suddenly over capacity?
Any help would be much appreciated.

Hello there, Spikesta.
There are a few good possible solutions available for you in the following Knowledge Base article:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
Thanks for reaching out to Apple Support Communities for answers to your question.
Cheers,
Pedro D.

Icloud backup - my ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in locked and connected to WiFi". Even after doing what is said, I am not able to do anything with the iPad -

My ipad is hung with the dialogue box saying "this iPad hasn't been backed up in 4 weeks. Backup happen when this iPad is plugged in, locked and connected to WiFi". Even after doing that, I am not able to do anything with the iPad - neither able to reboot nor able to get to the homescreen. The dialogue box doesn't go at all even after pressing OK a hundred times. I treid tacking the back up through itunes and through 3G conncetion but of no avail. Please help

I too have been having this issue since about 12/14. That is around the same time I got the Ipad for my kids. I am unsure if it is related. I have tried logging out of icloud/deleting it and trying again. Removing most of the apps to sync. I reset my router. All of the attempts have produced zero results. I will be anxiously watching this thread for some help. Good luck to you also

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not compleet. the ipod will not do anything at all... please help me

Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got extra money to spend..

Just what happens when the restore does not complete?
Error message?
Does it freeze? Is so what is listed in the status bar of iTunes?

ITunes says my iPad 2 is over capacity with videos but I've removed them all when syncing. Please help. Have restored it too-didn't work

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