ITunes says NO Internet connection???
I have Vista Home Basic on laptop with ADSL. Recently tried to download an update to Internet Explorer 8 on laptop. This failed and I lost browser. No Internet!! So I downloaded Google Crome at work (don't tell the boss) and installed on laptop. Set as my default browser. Works fine. I open iTunes and try the Store and it says I have no Internet connection?? Window opens up for my ADSL and asks me to connect. That fails. I've checked in Control Panel - Internet connection and it shows I am already connected. Help please. Help please. Help please. Help plea... Help pl.... Hel... H!!???
I open iTunes and try the Store and it says I have no Internet connection??
That can sometimes indicate an issue with proxy connections, Johno.
Even though you aren't getting a 306, perhaps try the following user tip:
http://discussions.apple.com/thread.jspa?threadID=2345214
Does that get you past the "not connected to the internet" message?
Similar Messages
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My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
Trying to restore ipod but itunes says no internet connection.
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Does this help?
http://docs.info.apple.com/article.html?artnum=304468 -
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If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
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Hi JHersh305,
Check out this article for issues connecting to the iTunes Store. There's a section for Windows.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for visiting Apple Support Communities.
Nubz -
Every time i try and go to the itunes store i get a message saying cannot conect to itunes store, check internet connection, but i am browsing so am already connected to the internet?
what can i do?1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.
5. A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273 -
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I tried deleting it but it reloads from the cloud and I guess I can't start from fresh.Is this the app? https://itunes.apple.com/us/app/shop-local/id475372575?mt8
I notice that it was released in Nov. of 2011 and has never been updated (appears to have been designed for iOS 3), plus has a fair number of negative reveiws. The support site appears to be a dead end. If this is the app, I'd recommend deleting it and finding another one. -
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Well, did you activate this new phone?
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Some decent suggestions for apps to do this in this thread:
http://apple.stackexchange.com/questions/52332/how-to-transfer-a-file-from-iphon e-to-computer-when-there-is-no-internet -
My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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facetime stops working after installing mavericks. After login it says: check internet connection and try again. My internet connections are ok, I have both wifi and lan.
Please describe in detail what happened when you took all the applicable steps in the support article. That's the starting point for any further efforts to solve the problem.
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Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
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