ITunes says no iPod detected but Windows XP shows mass storage device

I have a pretty old computer (p3 intel with usb 1.0 ports only)
When i attached my new iPod nano to my PC, I get an error from xp that a high powered usb port is recommended but allows me to connect it. Unfortunately iTunes doesnt recognize it (and the ipod service causes an illegal operation each time I try to connect) I have tried all usb ports on my pc and even reinstalled itunes but same effect. Is there anything i can do?

hi
i purchased a usb 2.0 card but itunes still doesnt recognize my nano

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Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I too am having the same problem. I'm glad to know it's not just me

Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11

When i plug in my ipod nano (6th generation) a message comes up saying it's 'detected but not identified' i've spend like all day trying to solve it, uninstalled it, reinstalled it and nothing seems to work..

when i plug in my ipod nano (6th generation) a message on itunes saying the ipod is 'detected but not identified'- i've spent all day trying to fix it and nothing seems to work so i can't sync any songs..

Hello beafraser,
Here's an article to help troubleshoot when your iPod is detected but not identified.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Hope that helps.
Thank you for visiting Apple Support Communities.
Nubz

Itunes states "ipod detected but could not be identified properly" when I plug in my new nano. tried uninstalling/reinstalling itunes 6 times - get pop-up "itunes helper error" with abort, retry, ignore options. retry doesn't work

I am trying to connect my new nano to my iTunes account. I keep getting msg "ipod detected but not identified properly. disconnect and reconnect. if problem persists uninstall/reinstall iTunes". I've uninstalled/ reinstalled iTunes 6 times but keep getting the same msg.
when installing iTunes I get a pop-up "iTunes helper error" check access. with options to abort, retry, ignore. retry doesn't work. ignore installs iTunes but it doesn't recognize my nano. abort shuts down the download.
how do I fix these problems??

Hello, KenaiK9.
Thank you for visiting Apple Support Communites.
I see you are receiving an error and have processed some troubleshooting steps with the issue persisting. There are just a couple more in the article below that covers this specific error.
iPod nano: Error message saying that iPod could not be identified properly
Cheers,
Jason H.

I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

I plug my ipod into my computer itunes pops up with error message "Ipod detected but can't be identified properly" suggests I unplug and try again or uninstall itunes and reinstall nothing works. What should i do?

summarizing:
iPod nano (what version iOS BEFORE update?)
downloaded music
updated iPod to iOS 8.1.2
Windows 7 PC
plug-in iPod to PC
error message from iTunes on the PC "Ipod detected but can't be identified properly" ⬅[quoted from your original post] (+ suggested troubleshooting steps)
un-plug > re-plug iPod (how many times?)
iTunes un-installed from PC (?)
iTunes RE-installed to PC (?)
error message repeats(?)
searched "Ipod detected but can't be identified properly" site:support.apple.com with ZERO results - pretty strange that the support site wouldn;t know an iTunes generated error message (?) EDIT - had an "aha! moment when using a fresh Google search page and 'suggested' CANNOT
then "Ipod detected but can't be identified properly" site:discussions.apple.com had ONE result = Can't connect to iTunes with ipod touch (-50 error) - NO REPLIES
CANNOT instead of can't [ tsk tsk ]
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
follow all the instructions in order and let us know

HT201413 Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?

Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?

Did you try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

A few days ago i small piece of plastic got stuck and subsequently fell out the charger hole of my ipod classic, although it still connects to itunes and syncs itunes says it has synced but there is nothing on my ipod! Nothing seems to work! HELP! :/

A few days ago i small piece of plastic got stuck and subsequently fell out the charger hole of my ipod classic, although it still connects to itunes and syncs itunes says it has synced but there is nothing on my ipod! I have done this a few times and nothing seems to work! HELP! :/

Transfer all of your content to the computer:
Tunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
http://support.apple.com/kb/HT1848
Then try turning the device off and on again. I'd leave it off for 10-15 minutes, but that is up to you:
http://support.apple.com/kb/HT1430
If the item is still there, you may need to restore the device:
http://support.apple.com/kb/HT1414
Hope that helps . Worst case scenario, you may need to write into iTunes support to see if they can also help!!

I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."

This might help restart it http://support.apple.com/kb/TS1567

I just updated my ipod and now it won't connect to itunes, and itunes says to restore it, but I dont want to lose all of my data.

I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?

Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode

I am getting an error when I connect my Ipod, I have used it on this laptop before but now it is saying "Ipod detected, but it could not be detected properly" Help please!

I am getting an error when I connect my Ipod, I have used it on this laptop before but now it is saying "Ipod detected, but it could not be detected properly" Help please

You can try going through this troubleshooting document
iPod nano: Error message saying that iPod 'could not be identified properly' - Apple Support

ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

Just what are you doing and and what is the exact wording of the message?
What version of iTunes is installed on the computer? The latest is 11/2

ITunes says no iPod detected but Windows XP shows mass storage device

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