Itunes says sofware too old on Ipod, will not sync perchased music or video

Hello
Well after battling this issue for two years since I purchased my 5th gen ipod here is where I stand. MY ipod does have ver 1.2.1 software installed on the unit. this was done on a friends computer with no problem, in fact my ipod seems to be working just fine, just not with my computer in the studio. I have the latest itunes update in stalled on the computer 7.2, But everytime I try and sync My ipod the message appears that "some file were not transferred because the software on my ipod is too old" SO does anyone out there have any suggestions on how to solve this problem that appears to be computer related? My ipod appears to work properly in all other matters: it shows up on the desktop, in itunes, I can drag files to and it will synce any music in itune that was taken from a CD originally. My system is 10.3.9, 1.5 gig ram, G4 dual processor 1.25 Mhz, dual boot with 9.2.2 and the OS 10.3.9.
I have tried trashing itunes and reinstalling itunes but not change has occured. Any one have a more complete way of getting rid of every ipod and itunes related file and drivers?
thanks
Ken Lewis
Post One Audio Studios Inc
Dual 1.25 Ghz PPCG4 Mac OS X (10.3.9) Digidesign user
Dual 1.25 Ghz PPCG4 Mac OS X (10.3.9) Digidesign user

I appreciate the suggestion but these efforts I have done over and over again and there is no change in the behavior between My ipod and my computer. My ipod will function just fine on a neighboors machine; so I am leaning towards trying to resolve the software issue on my MAC g4 itself.
thanks
Ken

Similar Messages

My Ipod will not sync new music

ThiS problem has been going on for about a month, ever since i added another Ipod to my playlist/ computer. I can not sync new music on either Ipods that i have i have uninstalled and reinstalled and turned off my Ipod and everything and nothing has worked. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It sounds like you previously synced to a different computer. Yo can only synce to one computer/iTunes Libray but you can manage music among different computer. See:
Using iPhone, iPad, or iPod with multiple computers
If you want to permanently change syncing computers best would be to move the backup file from your old computer and move it to the new computer and then restore your iPod from that backup. For the location of the backup file see:
iPhone and iPod touch: About backups
If you do not have the backup you will have to restore to factory defaults/new iPod.

A 120 gb classic ipod will not sync all music

*i have a 120gb classic ipod but my library will not load all my music on my ipod,the ipod is not full at all,the music is there and you can listen to it on the computer but will not sync to the ipod does anyone no what to do get all of the library on my ipod,buy the way i have try all troubleshooting methods which did not work and the entire library list is enable in the summary of the ipod.*

I thought that I was the only one having trouble.
About 6 days ago, I got on the computer to mess around and adjust my genres because some were wrong, the it just froze when I got to a certain artist. My iPod savvy friend said that I should probably restore it to factory settings and all that jazz and I did, since then, when I attempt syncing, it will get to between 10% and 25% synced and I just want to tear out my hair. This thing has been ******* me off for the past almost week. Also, every time I open iTunes, it says that it is determining gapless playback information for 4 songs that are not in my library from what I have seen.....

My Ipod will not play my music only videos????

Hey guys i have a 60 gb video ipod and i have the newest itunes and ipod software. My ipod will not play songs that i have bought on itunes. It will only play my videos. I have restore my ipod at least 4 times that doesnt seem to work. I don't know what else to do. Please Help!!!

See this article.
iPod does not play content purchased from the iTMS.

My ipod is not syncing my music and videos.

Everytime i plug in my ipod to sync my music and videos, there is a message that show up saying that my ipod cannot be read from or written to. Also, sometimes it shows that my ipod was not found but it shows up in my itunes. what do i do?

mine did that to so i restored it and it fixed it now i have music and videos on my ipod, but keep in mind restoring it will erase everything on it so make sure everything is synced to the computer hope that helps:):)

My ipod will not sync new music put on it.

I went to ITunes Help. Clicked on import music and then I was unable to proceed further. I have synced all the older albums on the Itunes but have not been able to sync the new ones. Can you help me?

Thank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all.

Ipod will not sync all music to itunes

I have just over 200 songs purchased from itunes using using Windows XP. New computer is Vista and when I try to sync from my ipod to itunes I get a message that tells me the last 100 songs cannot be transferred because computer is not authorized. Have re-authorized compter twice with no avail. How do I avoid losing $100 worth of music and build up my library on the new computer?
Thanks

Hello over_thetop,
And welcome to Apple Discussions!
Were these tracks purchased under a different account? Have you tried deauthorizing and reauthorizing to see if that helps.
Otherwise, see if this Apple support document can help.
http://support.apple.com/kb/TS1389
B-rock

IPod will not sync all music.

I am having the same problem as well. I have updated my iTunes, I have restored by iPod. Since restoring my iPod (I was running into some skipping problems) I have not been able to reload all my music to the iPod. iTunes keeps telling me that I do not have enough space. I have created a playlist to see how many files that I have checked, and I have less than 3GB. I working with a 4GB iPod Mini. I have removed the update playlist only option, it will still only allow me to update playlist and create its own playlist and not just automatically update all songs. Do you have any ideas??

Hello over_thetop,
And welcome to Apple Discussions!
Were these tracks purchased under a different account? Have you tried deauthorizing and reauthorizing to see if that helps.
Otherwise, see if this Apple support document can help.
http://support.apple.com/kb/TS1389
B-rock

HT1386 i started to update new IOS to my ipod through itunes ,but due some reason it was not completed now my ipod is not syncing any music or videos or i not able to do any sync process

help me to sync my ipod//////////

Restore the iPod via iTunes.
Place the iPod in Recovery mode if necesary to allow the restore.

Ipod will not sync my music.

I synced my Ipod to my new computer which had no music on it, but I copied all my music to my computer, but it now won't let me download it because it says "file not located". I need help..

Follow the instructions in this article.
(22147)

HT1727 the computer my itunes were on completely crashed. i rebuilt my files on a new computer but my 4th generation ipod will not sync with the new library. what can i do to have the two devices work together again?

the computer my itunes were on completely crashed, nothing was recoverable. i bought a new computer but my ipod would not sync with it. i rebuilt my itunes library from scratch but my ipod will not sync with it.how do i get the two devices to sync?

Follow the steps given here…
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Ipod does not dipay any music or videos

Ipod will not dispay any music or videos, but if you use itunes you can see all the music on the ipod and play them. but you use the ipod away from computer no music is displayed anyhere, same with video. i have music and videos on the ipod. just happend one day. reset, moved to ver 1.2 on ipod, then loaded music and video. same issue.
PLEASE HELP, It hurts to not have my ipod

Restore the iPod via iTunes.
Place the iPod in Recovery mode if necesary to allow the restore.

I have a new computer now with windows 8. Old one was windows 7. The itunes library contains all I expect on new computer. Ipod will not sync with content. It says it is syncing but only picks up 1 tune. Solution please. I am on itunes 64 but it makes no

I have a new computer now with windows 8. Old one was windows 7. The itunes library contains all I expect on new computer. Ipod will not sync with content. It says it is syncing but only picks up 1 tune. Solution please. I am on itunes 64 but it makes no difference from 32 bit.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My nano 4th Gen. ipod will not sync album I just purchased from itunes. It says it is syncing but does not. Can anyone help?

My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store. It says it is syncing but does not transfer music. can anyone help? I am using windows 7.
thanks,
B.H.

yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed. click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
click on music check mark music done and sync
problem solved
thanks apple

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Itunes says sofware too old on Ipod, will not sync perchased music or video

Similar Messages

Maybe you are looking for