ITunes says sync is complete on shuffle, but Shuffle is empty?

I have a new Shuffle Gen 4.  When I try to sync it, itunes says "sync is complete," but nothing is on the Shuffle. 

Good to hear you have resolved your problem. Can I suggest that you mark your second post (not mine) as "this answered my question"?
It won't give you any points, but it will allow anyone else with the same problem who is looking through the list of posts (and I have seen several posts on this subject with Windows 8) to see that there is a solution to "No music syncs, even though iTunes says sync is complete". Then they will solve their issue too.
Hurrah!
Win win!

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