Itunes says "syncing" but ipod does not.  2nd gen nano

My wife has a 2nd gen nano that will not sync. Itunes says "syncing" but ipod does not, you can scroll through the menus and use it like it was not connected. When I first connect it, the do not disconnect sign appears then after a few seconds the main menu. She has used it for 2 years and it worked fine until today.

Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?          
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod       
Try syncing using the manual method                
Managing content manually on iPhone, iPad, and iPod

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