Itunes says that i need to reinstall itunes to fix ipod communications?!?!?
When I plug in my itunes (the newest version) I get this message that says "the software required for communicating with the Ipod is not installed correctly. Please reinstall Itunes to install the Ipod software." I have tried several times to uninstall itunes and reinstall it, but I can never manage to uninstall itunes. I don't know what to do. I have called the support line a thousand and one times. SOMEONE PLEASE HELP!!!!!!
when i try to uninstall it, i receive all sorts of error messages like "make sure you are authorized to do this" and "unable to stop services" or it just freezes. I've called apple like a million times and I am about to just let them have it. They won't listen to me and they tell me to download the newest version of itunes and restart my computer.....I have literally done that step 15 times....no joke. I got it to work once and I don't remember what I did. So I have no clue what to do.
Similar Messages
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Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me
Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
i have a ipod touch 2g and after a restore none of my apps will restore because it says that i need a newer version of the ipod software to run them they all work fine till i did the restore . is there any way to get them back ?
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews -
I need to unlock my iPod. I tried restoring it but a pop up box says that I need to turn off Find my iPod in iCloud settings, but how am i going to do that when I don't know my password?
http://apple.stackexchange.com/questions/105166/find-my-ipad-setting-prevents-re store/105192#105192
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My program says that I need to reinstall the program.
My program Adobe Premiere elements has recently been saying that i need to uninstall and reinstall my product. If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times... Please help.
macadwd
What is the error 16 or 6 or specific what? I suspect that either is pointing to permissions.
You wrote
If the problem persists then call adobe. I did and they told me to come here. I have reinstalled it like 10 times...
If you have purchased Premiere Elements 12 (latest version), why did Adobe Chat direct you to the user to user forum instead of taking remote control of your computer to troubleshoot the issue? Did they do that and could find no problem? That would be helpful to know in planning troubleshooting strategy.
I prefer not to use Premiere Pro CS6 and CC models to solve Premiere Elements problems.
Does the problem persist with and without the antivirus disabled? What antivirus program does your computer use?
Are you saying that you get the program reinstalled, all is working, but after a computer restart you are hit with this error when you go to open the program?
I ask that because of the way I am reading what you wrote
I am just opening it and it works when i reinstall it but when I restart my computer then it stops working and comes up with a message saying that I need to uninstall and reinstall.
1. Right click the Premiere Elements 12 desktop icon and select Run As Administrator. Make sure you are running the program from a User Account with Administrative Privileges.
2.. Rename the SLCache Folder according to the Premiere Elements how to in the following....
http://atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
Just do the renaming of the SLCache Folder at this time, do not rename the SLStore Folder.
3. If that does not work, then delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working from Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us look at the above and then decide what next.
(Please include some of the background information related to your contact with Adobe Chat on this matter.)
Thank you.
ATR -
ITunes says that I need to reinstall it
ever since i recently updated my itunes, it now kept saying that i had a different version of quicktime. i reinstalled it or "repaired" it. but i still cannot view itunes and fix it.
Hi Cr33piVespaGrl
ine did that too, and after a while it was ok
Can you still open iTunes? if yes, check the version
Chris
i can't open itunes. it says that i have the quicktime version 7.0d0 and that i need 7.3.0
i've downloaded quicktime like 3 times today and still no avail. >.< -
What should I do?
Those instructions are somewhat out of date. There is no WPFe.plugin. Even these instructions are out of date.
There seems to be two of these "how do I remove and update silverlight" threads going on at the same time. Here's a link to the other one.
I was recommending the same thing over there as here with the same lack of results. So I'll repeat here my last post in that thread not knowing at the time I am writing this whether that suggestion will work:
I only have one idea left. After that you need to do some google searching on "uninstalling os x silverlight". Apparently this has caused problems for a number of folks.
Remove the following two installer receipts:
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.bom
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.plist
/private/var may be invisible on your system so use the Finder's Go To Folder and type (or copy/paste) /private/var/db/receipts/ and click the Go button. -
Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.
Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
PLEASE!!! LOLHello Rob,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I was on my laptop Friday evening listening to my iTunes. A window popped up saying there's an update for iTunes. I start downloading the update. After it finished downloading, I closed iTunes out then went to open it back up. That's when I got an error message saying that something wasn't installed properly and that I need to reinstall it. What would cause this and how can I fix this problem??
If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account? -
Itunes says that i need 10.5 to get the new iphone software, but i already have 10.5 itunes
itunes says that i need itunes 10.5 to get the new iphone software, but i already have 10.5 itunes. i cant seem to figure out how to get the new iphone software cause it keeps telling me to download updates, and then it does and update search and says im all updated.
I had a similar issue. I had to uninstall iTunes and then reinstall it. Assuming PC, you have to go to the control panel and use the uninstall applications tool. Then install it again. Worked for me.
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I recently updated and restored my Iphone on a Mac. My music was erased, therefore, I am trying to sync all of the music from my computer into the iPhone, but it says that I need to use the original computer/itunes in order to sync, but it is the same computer and iTunes account. The error reads: The iPhone, "Name" is synced with another iTunes library. Do you want to erase this iPhone and a sync with this iTunes library? If I click "Erase and Sync," will it delete my contacts, apps, etc?
The following may help: iOS: Device not recognized in iTunes for Windows
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Good day
Kindly be noted i have iphone 4 updated with the new IOS6 and before few days when i want to make update it gaves me an error message says that i need to changey i tunes account from the indian to the kuwaiti account and one more time it gave me a message that i need to change my account from the philippine store to the kuwaiti store but from the other hand i already registerred to the kuwaiti store and i dont have sydia or what u call jail break and my phone is up to date with any updates from the itunes store so could you please help me because i need to update the application and i cannot .. You urgent support is highly appreciated and i will be thankful for you .
Thanks
Best regards
Ahmed fouani
Iphone 4 user .If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Hi,
My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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