ITunes says, "The iPod cannot be synced because it cannot be found" when it tries to sync the tracks.

When I connect my iPod Touch by USB to my MacBook with iTunes open, iTunes automatically starts syncing, as it should. When it gets to Step 3 of 5 it says "Determining tracks to sync," and then just as the status message changes the sync stops. An error icon appears in the sidebar next to my iPod. When I click the icon a message box comes up that says, "The iPod [name] cannot be synced because it cannot be found."

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

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  • 6th Gen/osx10.7/iTunes 11.0 'The ipod cannot be synced because it cannot  be found.'

    Hi,
    I sure do hope someone has some great ideas here - because I'm stumped.  I'm trying to sync up my husband's ipod.  Gee whiz - who knew it would be so difficult. 
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    I have a 6th Gen. ipod, syncing to a Macbook Pro using OS X 10.7 on iTunes 11.0.1.  I have been successfully syncing this ipod for a few years now with no trouble - mostly music & photos.
    I updated iTunes to the latest version 11.0.1 and synced the ipod.  (It should be noted that I had such a screwed up library from iTunes that I deleted the entire library and reloaded it and regenerate playlists, etc..  I was able to sync up about 1,100 songs to the ipod with no problems and only used up about 6GB of space out of a total of 16GB.)
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    The trouble began when I tried to upload additional music and I received the following error... 'the ipod cannot be synced because it cannot be found'.  Which is weird since my Mac & iTunes both 'saw' the device and I was able to view uploaded content 'on this ipod' in iTunes.  It doesn't matter how much data, or what kind of data I'm trying to sync - I get the same error message.
    The device reads, ''Connected - Eject before disconnecting'.  So I tried to eject the from iTunes, which shows it's disconnected there - but the icon remains on my desktop and still shows it's connected on the device.  Then I tried ejecting from my desktop - no change.  The only way to remove the device is to completely MANUALLY shut down my laptop (it hangs when I try to relaunch Finder, restart or shut down within OS). 
    Troubleshooting Conducted:
    I have restarted and reset the device - problem persists.  Device is fully charged.  Has the latest OS.  USB ports are operating without issue with other peripherals (external HDDs/speakers).  This does not appear to be a hardware issue (laptop and device) since both appear to be functioning properly (the device with existing content and the laptop with everything else.)
    I've searched through Apple's support pages as well as community discussions and was unable to really find anything similar - please forgive me if I've overlooked something.  I'm happy to go to existing solutions.
    Also of note - both my son's and my iPhones have synced with this version of iTunes remotely without any problems.
    Hope I've given enough info.  I hope even more that someone may have a solution for me. 
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  • Hi i'm trying to sync my itunes library onto my new ipod but the message it cannot be synced because it cannot be found comes up

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  • Ok I got my iPod from my brothers friend and my IPod says "iPod is disabled connect to iTunes" then my computer says cannot get onto iPod because I need the iPod passcode and of course I cannot put it in so I need some help please

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    Try placing in DFU mode and then restoreing.
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  • Windows XP, iTunes 11: iPod cannot be synced because it cannot be found.

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    Reboot the copmuter,
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  • The ipod cannot be synced because it cannot be found

    All - I just tried downloading the new iOS 6 from iTunes to my 4th-Gen iPod Touch, which currently has iOS 4.3.  After about 2/3 of the (very long) time downloading, I kept getting 'the ipod '(my name)' cannot be synced because it cannot be found'.  I can't even find this error message on the 'net.  I've found people talking about a similar message about a file cannot be found, but not that the iPod can't be found.  And of course it's a software glitch, because after that download finished - but didn't successfully update the iPod Touch - it synced anyway (books, music, etc.) - so whaddya mean the iPod can't be found?  :^)
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    Hello, I have the same problem, i have the most up to date firmware - just released, however, since the iOS6 update my ipod has a had a number of problems, including if I try to update over Wi fi it shows the iPod as available but I get 'ipod touch could not be found on the network'. I have tried resetting, I've reverted to factorsettings etc... no fix though.
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  • HT4236 Syncing photos using iTunes in windows revealed this error message "iPad Jayvee cannot be synced because it cannot be read from or written to ." Please advise asap how to resolve the issue.  Thanks!

    Please advise how to resolve error message - cannot be synced because it cannot be read from or written to.

    Hello Janet,
    I would recommend this article named 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod found here http://support.apple.com/kb/ht1207
    Outdated operating system software
    Make sure you have the latest updates for your operating system, which may include improvements for device connections. For example, many USB and FireWire improvements have been included in Windows Service Packs.Check for Mac OS X downloads. Check for Windows updates.
    Computer needs updates
    Make sure you have the latest updates available for your specific computer model (or components for home-built PCs). These are usually available for download on the support website for the maker of the PC (or component). Many USB updates are listed as "Intel chipset" or just "chipset" updates on PC manufacturer's support and download websites.
    Software interference
    Some software can interfere with iTunes, making it unable to write files to your iPod. Think about what software you have installed, and try disabling any add-ons that might be interfering with iTunes. Check your suspected software's documentation or contact the software maker if you need assistance with disabling the application. Out-of-date or incorrectly configured security software frequently causes this issue. See these steps for identifying and troubleshooting third-party security software.
    Damaged files
    If one of your music files or photos is damaged, iTunes may display one of these errors when transferring that file to the iPod. If you identify a file that is causing the error, try deleting that file and reimporting it from a backup file or from the original source. You may be able to repair files by repairing the disk (see the solutions in the next section).
    Unregistered .dll files (Windows)
    Malware or other software may cause an issue with the digital signing of Windows XP drivers. First try restoringthe iPod using the latest version of iTunes.. If you are unable to restore it or the symptom reappears, follow the steps in this document.
    Damaged disk structure
    These errors can also appear if the format of your computer's hard drive or your iPod disk is damaged.
    To repair your computer's hard disk—Mac OS X users, read this article for instructions. Windows users, search the Help system in Windows for chkdsk to get more information on checking and repairing the disk structure.
    To repair an iPod disk—Restore the iPod or iPod shuffle using the latest version of iTunes.
    Warning: Be sure to back up your data before restoring an iPod. The restore process cannot be undone. All of your songs and files will be deleted.
    Corrupt iPod photo Cache
    If you're getting the error when transferring photos to an iPod photo, try deleting the iPod photo Cache and then starting the photo sync again.
    Lost connection
    Make sure that the connections from your computer to the iPod are snug and do not wiggle or come loose during transfers. For example, if you use the wrong size dock for your iPod, it can put strain on the connectors and cause a bad connection. See these articles for more information:
    Learn about iPod Universal Dock
    iPod Dock: Specifications
    Conflict with third-party hardware
    Third-party USB or FireWire devices may also interfere with iTunes' ability to communicate with your iPod. Remove all USB and FireWire devices except the keyboard and mouse before reconnecting your iPod to the computer.
    Bad hardware
    Hardware failure or non-compliant hardware can cause these errors. This could be an issue with iPod hardware or with the cable or dock you're using, but more often it's an issue with the USB or FireWire card or interface in your computer. Some USB and FireWire interfaces just don't work very well. If you isolate the issue to the USB or FireWire interface in your computer, you may want to try a different port, get the computer serviced, or replace the card or interface with a better one.
    If you isolate the issue to an Apple-supplied cable or dock, or the iPod itself, you can get it serviced here.
    Take care,
    Sterling

  • I just recently upgraded my itouch from 4.1 to ios5, and updated to itunes 10.5. when isynced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod.help

    i just recently upgraded my itouch from 4.1 to ios 5, and updated to itunes 10.5. but when i synced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod. but those are the same files that i have when i was using the old 4.1 version and its syncing just fine.. the itunes advanced tab "create iphone or ipod version" is not working either so i cant convert it to be xferred and synced. what can i do to have my video files synced?

    i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.

  • My iPod Classic was stolen and returned to me by police but now it "cannot be synced because it cannot be written to or read from". I noticed the thief had changed the format to "windows" but I have restored it and still get the same message.

    My iPod Classic was stolen and returned to me by police but now it "cannot be synced because it cannot be written to or read from". I noticed the thief had changed the format to "windows" but I have restored it and still get the same message.

    If the media is in the library then yes it is that simple. Connect the device, load it up with your media. The problem is when you try to connect a full device to a new empty library on a new computer when iTunes will offer to replace the content on the device with that in the local library, i.e. nothing! (For anyone in that position see Recover your iTunes library from your iPod or iOS device).
    You should be able to add your devices at https://supportprofile.apple.com/ though I'm not sure what happens if the second hand iPod was previously registered.
    tt2

  • I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

    I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

    Get all that music back in itunes and sync again.

  • I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

    I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

    You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also  done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
    You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
    In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
    Windows have a bad reputation for device conflict, so better don't connect other  USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
    Have a nice day!

  • Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    (apologies for barging in, lllass.)
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

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