Itunes secret answer forgot

i forgot my secret answer, i want to purchased something but they asking for secret answer, and i forgot it need help

Hey there abod1,
Thank you for using Apple Support Communities!
Take a look at this article, as your Rescue email address may need to be used.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you cannot resolve the issue with the articles instructions, follow this bit at the bottom:
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
All the best,
Sterling

Similar Messages

  • HT201303 Forgot secret answer

    Forgot secret answer

    I forgot the secret answer to the question and asked the recovery. No message is sent to me in Alternate Email or bisc Email
    what i can do naw ?

  • Forgot secret answer to the iTunes account what is the solution

    Forgot secret answer to the iTunes account what is the solution

    Hey there abod1,
    Thank you for using Apple Support Communities!
    Take a look at this article, as your Rescue email address may need to be used.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you cannot resolve the issue with the articles instructions, follow this bit at the bottom:
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store supportto have your questions and answers reset.
    All the best,
    Sterling

  • HT201209 Dear All, I forgot my secret answers in order to purchase music from iTunes. Can you assist me. Name Cedric jonis. Many thanks.

    Forgot my secret answer, can you assist me?
    <Email Edited by Host>

    As these are user-to-user forums I've asked the hosts to remove your email address from your post's title.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my secret answer to my question, and I want to change my password

    I forgot my secret answer to my question, and I want to change my password

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the secret answer to the question and asked the recovery. No message is sent you

    I forgot the secret answer to the question and asked the recovery. No message is sent to me in Alternate Email or bisc Email
    what i can do naw ?

    If you aren't receiving the email to your rescue email account (it won't be sent to your alternate email address, that is a different setting/address on your account), and you've checked the spam folder on it and tried clicking the reset link again, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I forgot secret answer to the questions

    I forgot secret answer to the questions
    Can I help?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the secret answer to question

    I forgot the secret answer to question

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551
    If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • TS2446 Forgot secret answer to the question

    I forgot secret answer to the question
    regard
    <Edited By Host>

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox) - recently Apple had temporarily suspended the reseting of security question/answers whilst account security processes are improved, and I'm not sure whether that has now completed.

  • HT1918 Forgot secret answer questions

    I forgot my secret answer questions and when I am trying to buy an app it ask me the answers 

    You can contact the Account Security team by following these steps:
    Please navigate to:
    https://expresslane.apple.com/
    Choose:
    iTunes > iTunes Store
    Then for Topic choose
    Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
    Choose Continue
    You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
    If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions.  You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!

  • Forgot secret answer and I want to restore

    Forgot secret answer and I want to restore

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (91741)

  • Excuse me I forgot the secret answer questions for my account What do I do?

    Excuse me I forgot the secret answer questions for my account What do I do?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85659)

  • HT201303 I have forgot my secret answers what to do ?

    I have forgot my secret answers what to do ?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I have a problem in the secret answer to my account I forgot

    I have a problem in the secret answer to my account I forgot
    When you buy any software ask me secret answer to a question

    I can not change the secret answer, and I can not change the question I hope the solution
    See link at the bottom
    http://store2.up-00.com/Nov12/SV317560.png

  • How to chang my secret answer !!!!! I forgot it

    How to chang my secret answer !!!!! I forgot it

    hi there,
    secret answer to what question:
    passcode (at startup or wake up from sleep on iOS device)?
    In this case you can only restore your iOS device (all data contained on it will be lost)
    password retrieval for your Apple ID?
    Here, you need contact the Apple ID support team via https://expresslane.apple.com
    regards, Chris

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